ClickSoftware to Build ClickSoftware SuiteApp for the NetSuite SuiteCloud Platform

  ClickSoftware to Build ClickSoftware SuiteApp for the NetSuite SuiteCloud
                                   Platform

Partnership to extend ClickSoftware's workforce automation and mobility
solutions into the NetSuite Cloud Platform, enabling clients to provide
enhanced customer experience

PR Newswire

NETSUITE SUITEWORLD 2013, SAN JOSE and BURLINGTON, Massachusetts, May 16, 2013

NETSUITE SUITEWORLD 2013, SAN JOSE and BURLINGTON, Massachusetts, May 16, 2013
/PRNewswire/ --

ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of
automated mobile workforce management and optimization solutions, today
announced that it has partnered with NetSuite, the industry's leading provider
of cloud-based financials/ERP software suites, to build the ClickSoftware
SuiteApp, built using NetSuite's SuiteCloud Computing Platform. The
ClickSoftware SuiteApp is expected to provide an end-to-end mobile workforce
management solution targeted to address the needs of mobile workers and the
field service industry at large.

NetSuite's SuiteCloud is a comprehensive offering of cloud-based products,
development tools, and services designed to help customers and commercial
software developers take advantage of the significant economic benefits of
cloud computing. SuiteCloud Developer Tools provide a comprehensive cloud
customization environment, whether you're extending NetSuite to fit your
business needs or developing completely new applications. SuiteCloud Developer
Tools include workflow management, scripting, analytics, web services and
more.

"ClickSoftware's cloud-based mobile workforce management solutions is expected
to complement NetSuite, enabling customers of all sizes to manage their field
service workforce alongside NetSuite ERP and CRM in a single view," said Udi
Keidar, VP Cloud Services, ClickSoftware. "The powerful combination is
expected to provide organizations with fast and tangible business benefit,
including increased customer service levels and lower operational costs."

Working with NetSuite

Whether an organization has tens or thousands of mobile workers, the
ClickSoftware SuiteApp is expected to enable companies to enhance the
performance of service organizations through real-time scheduling and mobility
solutions. The offering will seek to address the entire lifecycle of a
service call from initial customer contact, through work order creation,
resource scheduling, employee dispatch, and enables real-time communication to
and from the field.

"As a leader in cloud based ERP, partnering with the leader in the mobile
workforce industry brings the best of both worlds together for our customers,"
said Guido Haarmans, Vice President Business Development for Technology
Partners at NetSuite. "We expect our customers to be able to benefit from a
seamless cloud to cloud integration between the two products for improved
business processes that can lead to a remarkable customer experience."

ClickSoftware has a proven record of generating quantifiable value to its
clients with mission critical, reliable products, and its deep knowledge of
people and processes has helped define industry best practices. Recognized as
a leader in Gartner's Magic Quadrant for Field Service, ClickSoftware has
repeatedly been acknowledged for its completeness of vision, ability to
execute, overall viability, responsiveness, track record and ability to
transform the customer experience. Hundreds of thousands of field resources
rely on ClickSoftware to ensure the right worker arrives at the right location
with the right skillset to complete jobs on time and in the most efficient way
possible.

The partnership was announced at SuiteWorld 2013, NetSuite's annual user
conference in San Jose, California.

For more information about the integrated solution, please visit
http://www.suiteapp.com.

About SuiteCloud

NetSuite's SuiteCloud is a comprehensive offering of cloud-based products,
development tools and services designed to help customers and commercial
software developers take advantage of the significant economic benefits of
cloud computing. Based on NetSuite, the industry's leading provider of
cloud-based financials / ERP software suites, SuiteCloud enables customers to
run their core business operations in the cloud, and software developers to
target new markets quickly with newly-created mission-critical applications
built on top of mature and proven business processes. The complete SuiteCloud
offering includes NetSuite's multi-tenant, always-on SaaS infrastructure; the
NetSuite Business Suite of applications (Accounting/ERP, CRM and Ecommerce);
and the NS-BOS Development Platform.

The SuiteCloud Developer Network (SDN) is a comprehensive developer program
for Independent Software Vendors (ISVs) who build apps for SuiteCloud. All
available SuiteApps are listed on SuiteApp.com, a single-source online
marketplace where NetSuite customers can find applications to meet specific
business process or industry-specific needs. For more information on
SuiteCloud and the SDN program, please visit:
http://www.netsuite.com/developers.

About ClickSoftware

ClickSoftware (NasdaqGS: CKSW) is the leading provider of automated mobile
workforce management and service optimisation solutions for the enterprise,
both for mobile and in-house resources. As pioneers of the "Service chain
optimisation" concept, our solutions provide organisations with end-to-end
visibility and control of the entire service management chain by optimising
forecasting, planning, shift and task scheduling, mobility and real-time
management of resource and customer communication.

Available via the cloud or on-premise, our products incorporate best business
practices and advanced decision-making algorithms to manage service operations
more efficiently, in a scalable, integrated manner. Our solutions have become
the backbone for many leading organisations worldwide by addressing the
fundamental question of job fulfilment: Who does What, for Whom, With what,
Where and When.

ClickSoftware is the premier choice for delivering superb business performance
to service sector organisations of all sizes. The company is headquartered in
the United States and Israel, with offices across Europe, and Asia Pacific.
For more information, please visit http://www.clicksoftware.com. Follow us on
Twitter.

Safe Harbor Statement

This press release contains express or implied forward-looking statements
within the Private Securities Litigation Reform Act of 1995 and other U.S
Federal securities laws. These forward-looking statements include, but are not
limited to, those statements regarding expected benefits from using
ClickSoftware's solutions. Such "forward-looking statements" involve known and
unknown risks, uncertainties and other factors that may cause actual results
or performance to differ materially from those projected, including those
discussed in the "Risk Factors" section and elsewhere in ClickSoftware's
annual report on Form 20-F for the year ended December 31, 2012 and in
subsequent filings with the Securities and Exchange Commission. Except as
otherwise required by law, ClickSoftware is under no obligation to (and
expressly disclaims any such obligation to) update or alter its
forward-looking statements whether as a result of new information, future
events or otherwise.

ClickSoftware Contact:
Kristin Amico            
ClickSoftware          
+1-781-272-5903 ext. 2364        
kristin.amico@clicksoftware.com

SOURCE ClickSoftware Technologies Ltd
 
Press spacebar to pause and continue. Press esc to stop.