1-800 CONTACTS Selects Demandware to Power Digital Commerce Operations

  1-800 CONTACTS Selects Demandware to Power Digital Commerce Operations

  Top 100 Internet Retailer Embraces Demandware’s Cloud Platform to Support
                           Digital Commerce Growth

Business Wire

BURLINGTON, Mass. -- May 14, 2013

Demandware®, Inc. (NYSE: DWRE), the industry-leading provider of enterprise
cloud commerce solutions, today announced that 1-800 CONTACTS, Inc., the
largest retailer of contact lenses in the United States, has selected the
Demandware Commerce platform to power its digital commerce operations.

1-800 CONTACTS, which ranks 78^th on Internet Retailer’s Top 500 list, is
dedicated to providing customers with a simple, hassle-free way to purchase
contact lenses. The company will migrate from an on-premise solution to
Demandware’s cloud-based platform because it can easily scale to support the
strong growth of its online channel. Demandware was selected because of the
platform’s proven track record of scalability, delivering 99.99% availability
since inception, which will enable the company to innovate faster than its
legacy on-premise solution. With a cloud-based solution, 1-800 CONTACTS can
focus its resources on developing consumer-facing innovations that create
value and drive growth for its digital commerce business rather than on
routine maintenance like capacity planning, infrastructure management and
software upgrades.

“Achieving the highest levels of customer satisfaction is our top priority
because we are committed to providing an exceptional customer experience. We
needed a solution, like Demandware Commerce, that would allow us to react
quickly to changing consumer demands, and deliver shopping experiences that
make it easier and more convenient for our customers to purchase online. We
are confident that we made the right choice with Demandware – a reliable,
scalable cloud platform that can support the rigorous demands of our large,
rapidly growing digital commerce operation,” said Phil Barrett, senior vice
president of eCommerce and Mobile at 1-800 CONTACTS.

“Leading companies like 1-800 CONTACTS recognize that they need a nimble,
reliable cloud-based platform to successfully compete in today’s rapidly
changing retail environment. We’re thrilled to be working with 1-800 CONTACTS
as they grow their digital commerce business,” said Tom Ebling, Chief
Executive Officer, Demandware. “Our win at 1-800 CONTACTS demonstrates the
success we are having with enterprise-scale retailers and brands – one of our
strategic growth initiatives for 2013. We are certainly pleased to see an
increasing number of larger, well-established companies moving their
mission-critical digital commerce operations into the cloud.”

About 1-800 CONTACTS

1-800 CONTACTS, Inc., a subsidiary of WellPoint, Inc., is the largest retailer
of contact lenses in the United States, and is dedicated to making it easier
for consumers to purchase contact lenses. 1-800 CONTACTS offers all of the
most popular brands of contact lenses at competitive prices while delivering
exceptional customer service. The company has served more than 8 million
customers, stocks more than 15 million contact lenses, and delivers more than
200,000 contact lenses every day directly to customers. Through its
award-winning website, www.1800contacts.com, and its easy-to-remember,
toll-free telephone number “1-800 CONTACTS” (1-800-266-8228), the company
ships an industry leading 98 percent of its orders within one business day of
receipt and verification of prescriptions. Through its Glasses.com division,
the company offers leading name-brand glasses, free In-Home Try-On, free
shipping, free returns and innovative solutions for the consumer interested in
purchasing glasses online. Glasses.com is dedicated to changing the way the
world buys glasses.

About Demandware

Demandware, a leader in digital commerce, enables the world’s premier
retailers to move faster and grow faster in the changing face of retail.
Demandware’s enterprise cloud platform minimizes the costs and complexities of
running global, omni-channel commerce operations, and empowers retailers to
respond with speed and agility to new market opportunities and continually
evolving consumer expectations. For more information, visit
www.demandware.com, call +1-888-553-9216 or email info@demandware.com.

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Demandware is a registered trademark of Demandware, Inc.

Contact:

1-800 CONTACTS Media Contact:
Gene Rodriguez, 317-488-6168
Public Relations Director, WellPoint
geraldine.rodriguez@anthem.com
or
Demandware Media Contact:
Payal Patel Cudia, 781-425-1328
Director, Corporate Communications, Demandware
pcudia@demandware.com
or
Demandware Investor Contact:
Erica Smith, 781-425-1222
Vice President Investor Relations, Demandware
esmith@demandware.com
 
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