HSBC Bank Brazil expands DIGIPASS for Mobile deployment
HSBC offers fully integrated access to all online and mobile banking solutions
to over 90,000 customers across the country
OAKBROOK TERRACE, Ill. and ZURICH, May 14, 2013
OAKBROOK TERRACE, Ill. and ZURICH, May 14, 2013 /PRNewswire/ -- VASCO Data
Security International, Inc. (Nasdaq: VDSI; www.vasco.com), a leading software
security company specializing in authentication products, announces that HSBC
Bank Brazil, a subsidiary of HSBC Holdings, one of the largest financial
conglomerates in the world, deployed the DIGIPASS for Mobile technology for an
enhanced group of retail and corporate customers, while expanding the offered
online and mobile services. Currently, more than 90,000 account holders use
their mobile device to access all self-service channels to execute financial
transactions. With this enhancement, HSBC Brazil is the first and only
financial institution worldwide to fully integrate access to internet banking,
mobile services, contact center, ATMs and e-commerce.
By further integrating DIGIPASS for Mobile, HSBC offers its customers a secure
and convenient way to secure their online transactions. The customer downloads
the DIGIPASS for Mobile app on his mobile device to generate one-time
passwords (OTPs). Every time he logs on, a unique dynamic password is created
that, as a consequence, can only be used once. The client doesn't need to
remember multiple passwords with different shapes and sizes anymore to confirm
and operate the various channels.
DIGIPASS for Mobile is a cost efficient solution and is deployed on a large
scale. Installing an application on a mobile device is part of a daily routine
for the consumer, so the solution is easily accepted. It clearly facilitates
the access and use of the HSBC banking services, resulting in a higher
customer satisfaction and retention.
An HSBC Brazil client that download the DIGIPASS for Mobile app can withdraw
money at an ATM without the use of their bank card, but by only using his
mobile phone and the OTP password. Moreover, the customer can call the HSBC
Contact Center just by clicking an application button. Automatically, this
application verifies the client's credentials, makes the phone call and
executes the security procedures (identification and password verification)
without human interaction. After verification, the client can execute
financial operations directly.
VASCO's technology also offers synchronization between server and platform
time considering "daylight savings time". This means that DIGIPASS for Mobile
remains fully operational, even when the customer travels to different time
zones. This mobile solution can thus be used anytime and anywhere.
Marcello Veronese, Director of Digital Channels at HSBC, says, "The
enhancement of this broader DIGIPASS for Mobile deployment is the result of
more than five years of research and development. We wanted to ensure that our
customers would profit from an innovative and easy-to-use authentication
solution, not only in Brazil, but also worldwide. Thanks to the partnership
with VASCO, we created a state–of-the-art solution. It's a significant
advantage for the Brazilian market where cards with static passwords are still
widely in use."
According to a survey conducted by the Brazilian Federation of Banks
(FEBRABAN) in 2011, the damage caused by attacks in electronic customer
service channels (phone, internet, mobile banking, ATMs, credit and debit
cards) reached R$ 1.5 billion of loss for Brazilian banks. In Brazil, more
than 90% of banking transactions are conducted through self-service channels.
As a logic consequence, increasing the level of security in this environment
has been a priority for all banks. Simplicity in access without giving in on
security is the basis of this new model of customer relationship. The
multichannel concept HSBC introduced before and expands now implies a maximum
level of technology integration and building people relationship through as
many channels as possible.
"VASCO's DIGIPASS for Mobile enables HSBC Bank Brazil to position itself as a
highly innovative bank in one of the most competitive markets in the world of
technology solutions, playing a pioneer role worldwide," complements Veronese.
Jan Valcke, COO and President VASCO Data Security, adds: "We are very proud to
cooperate with HSBC Brazil to facilitate its customers to secure access to the
banking services. This will result in satisfied customers and a safer
VASCO is a leading supplier of strong authentication and e-signature solutions
and services specializing in Internet security applications and transactions.
VASCO has positioned itself as a global software company for Internet security
serving a customer base of approximately 10,000 companies in more than 100
countries, including approximately 1,700 international financial institutions.
VASCO's prime markets are the financial sector, enterprise security,
e-commerce and e-government.
HSBC Bank Brazil is a subsidiary of HSBC Holdings Plc., one of the biggest
financial organizations of the world. Headquartered in London, HSBC Group is
present in 86 countries in the Americas, Europe, Asia, Middle East and
For more information visit: www.hsbc.com.br
Forward Looking Statements:
Statements made in this news release that relate to future plans, events or
performances are forward-looking statements. These forward-looking statements
(1) are identified by use of terms and phrases such as "expect", "believe",
"will", "anticipate", "emerging", "intend", "plan", "could", "may",
"estimate", "should", "objective" and "goal", "possible", "potential", and
similar words and expressions, but such words and phrases are not the
exclusive means of identifying them, and (2) are subject to risks and
uncertainties and represent our present expectations or beliefs concerning
future events. VASCO cautions that the forward-looking statements are
qualified by important factors that could cause actual results to differ
materially from those in the forward-looking statements. These risks,
uncertainties and other factors have been described in greater detail in the
Annual Report on Form 10-K for the fiscal year ended December 31, 2010 filed
with the Securities and Exchange Commission and include, but are not limited
to, (a) risks of general market conditions, including currency fluctuations
and the uncertainties in world economic and financial markets, (b) risks
inherent to the computer and network security industry, including rapidly
changing technology, evolving industry standards, increasing numbers of patent
infringement claims, changes in customer requirements, price competitive
bidding, and changing government regulations, and (c) risks specific to VASCO,
including, demand for our products and services, competition from more
established firms and others, pressures on price levels and our historical
dependence on relatively few products, certain suppliers and certain key
customers. Reference is made to VASCO's public filings with the U.S.
Securities and Exchange Commission for further information regarding VASCO and
This document may contain trademarks of VASCO Data Security International,
Inc. and its subsidiaries, including VASCO, the VASCO "V" design, DIGIPASS,
VACMAN, aXsGUARD and IDENTIKEY.
For more information contact Jochem Binst, +32 2 609 97 00, firstname.lastname@example.org
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SOURCE VASCO Data Security International, Inc.
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