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CSG Launches Partner Agreement Automation Service



  CSG Launches Partner Agreement Automation Service

 CSG Exchange, the Latest Addition to CSG’s Market-leading WBMS Suite, to be
                Introduced at International Telecoms Week 2013

International Telecoms Week 2013

Business Wire

ENGLEWOOD, Colo. -- May 10, 2013

CSG Systems International, Inc. (NASDAQ: CSGS), a global provider of software
and services-based business support solutions that help clients generate
revenue and maximize customer relationships, today announced the launch of CSG
Exchange – the latest component of its Wholesale Business Management Solution
(WBMS).

CSG Exchange automates the sharing of active agreements between carrier
partners, including rate sheets, complex agreements, statements, invoices, and
even dispute records. By automating and formalizing the transfer of
contractual information, CSG Exchange provides rigorous control while
eliminating manual processes and resource costs. Agreement and rate
information is validated upon receipt, with granularity down to the line level
and all relevant parties notified of the results. The service also provides an
independent repository for all agreements which can be used as a formal point
of reference during disputes with partners.

“The international telecoms market is extremely competitive and characterized
by increasingly thinning margins. The ability to efficiently automate as many
processes as possible is vital,” said Hassan Iftikhar, Vice President, Product
Management, CSG International. “The CSG Exchange service allows carriers to
automate the partner agreement process resulting in reduced turn-round times
and less time spent in dispute with partners.”

This launch of CSG Exchange includes three distinct processing service offers:
Refile agreements, Bilateral agreements, Statements & Invoices. CSG customers
can derive distinct value from using one or more of the services to modernize
and streamline their business processes. CSG Exchange utilizes the bilateral
agreement formats compliant with upcoming Global Business Exchange for Telecom
(GBET) standards.

CSG Exchange will be showcased at International Telecoms Week, May 13 – 15 at
the Hyatt Regency Chicago. To meet with CSG during the event and more
information on CSG Exchange, visit: http://info.csgi.com/MeetCSGatITW2013.

About CSG International

CSG Systems International, Inc. (NASDAQ: CSGS) is a market-leading business
support solutions and services company serving the majority of the top 100
global communications service providers, including leaders in fixed, mobile
and next-generation networks such as AT&T, Comcast, DISH Network, France
Telecom, Orange, T-Mobile, Telefonica, Time Warner Cable, Vodafone, Vivo and
Verizon. With over 30 years of experience and expertise in voice, video, data
and content services, CSG International offers a broad portfolio of licensed
and Software-as-a-Service (SaaS)-based products and solutions that help
clients compete more effectively, improve business operations and deliver a
more impactful customer experience across a variety of touch points. For more
information, visit our website at www.csgi.com.

About GBET

Global Business Exchange for Telecom (GBET) is a carrier-led association
created to channel ideas and industry best practices by collaboratively
developing actionable solutions and establishing parameters for the electronic
exchange of business information in order to reduce costs, maximize revenue
and better manage present and future challenges and opportunities.
www.gbetcommunity.com

Contact:

CSG International
Elise Brassell, +1 303-804-4962
Media Relations
Elise.Brassell@csgi.com
or
Liz Bauer, +1 303-804-4065
Investor Relations
Liz.Bauer@csgi.com
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