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RBC Wealth Management Ranks Highest in Investor Satisfaction According to J.D. Power & Associates 2013 U.S. Full Service

RBC Wealth Management Ranks Highest in Investor Satisfaction According to J.D.
  Power & Associates 2013 U.S. Full Service Investor Satisfaction Study(SM)

PR Newswire

MINNEAPOLIS, MN, May 9, 2013

MINNEAPOLIS, MN, May 9, 2013 /PRNewswire/ - RBC Wealth Management - U.S. ranks
highest in investor satisfactionamong full service brokerage firms, according
to the J.D. Power & Associates 2013 U.S. Full Service Investor Satisfaction
Study^SM, the company announced today.

"We are honored and proud to be ranked highest in investor satisfaction for
full-service brokerage firms by J.D. Power & Associates, and could not have
received this distinction without the hard work of our employees, as well as
the loyalty and confidence of our valued clients," said John Taft, CEO, RBC
Wealth Management - U.S. "We believe receiving this ranking for the second
time in the past three years, reflects our steadfast dedication to putting the
interests of our clients first. We also believe it speaks to our deep
commitment of being responsible stewards of the assets our clients entrust to
our care."

The study, now in its eleventh year, measures overall investor satisfaction
with full service investment firms based on seven factors: investment advisor,
portfolio performance, account information, account offerings, commissions and
fees, website and problem resolution. The J.D. Power & Associates study found
that RBC Wealth Management performed particularly well across the following
factors - Investment Advisor, Account Information and Investment Performance.

For 2013, RBC Wealth Management ranked highest in the study with an overall
score of 820. That is an increase of 50 points over the firm's 2012 ranking.

The 2013 Full Service Investor Satisfaction Study is based on responses from
more than 4,700 investors who primarily invest with one of the 15 investment
firms included in the study. The study was fielded in January to February
2013.

About J.D. Power & Associates
Headquartered in Westlake Village, Calif., J.D. Power & Associates is a global
marketing information services company operating in key business sectors
including market research, forecasting, performance improvement, training and
customer satisfaction. The firm's quality and satisfaction measurements are
based on responses from millions of consumers annually. For more information
on full-service investor satisfaction, car reviews and ratings, car insurance,
health insurance, cell phone ratings, and more, please visit JDPower.com. J.D.
Power & Associates is a business unit of The McGraw-Hill Companies.

About RBC Wealth Management - U.S.
In the United States, RBC Wealth Management operates as a division of RBC
Capital Markets, LLC. Founded in 1909, RBC Capital Markets, LLC. is a member
of the New York Stock Exchange, the Financial Industry Regulatory Authority,
the Securities Investor Protection Corporation,and other major securities
exchanges. RBC Wealth Management has more than $235 billion of assets under
administration and nearly 2,000 financial advisors operating in 200 locations
in 42 states.

SOURCE RBC

Contact:

Media Contact:
Jonell Lundquist, 612-371-2239,jonell.lundquist@rbc.com
 
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