Latitude Software, an Interactive Intelligence Company, Releases Major Upgrade to Debt Collection Software

  Latitude Software, an Interactive Intelligence Company, Releases Major
  Upgrade to Debt Collection Software

Upgrade offers customers data customization and faster access to comprehensive
          analytics for more effective debt collection and recovery

Business Wire


Latitude Software, an Interactive Intelligence Group Inc. (Nasdaq: ININ)
company, has released a major upgrade to its debt collection software suite,
Latitude Center^™.

“Our latest upgrade was designed to help customers collect debt more quickly
and effectively through new functionality such as sophisticated online
analytical processing, tools to build customized performance dashboards, and
real-time access to credit reports,” said Latitude Software division vice
president of sales for Interactive Intelligence, Carl Harkleroad.

The latest Latitude Center^™ upgrades include the following:

  *Latitude CUBE – a new online data mart/data warehouse that gives customers
    multidimensional views into transaction-level data for improved data
  *Latitude Dashboard Tool  – enables customers to build their own
    performance dashboards from multiple sources based on their unique
    criteria for more relevant business analytics.
  *Service Request Gateway – supports real-time access to credit reports for
    faster transaction processing.

Latitude Center^™, which can be deployed in the cloud or on-premises, gives
creditors, collection agencies, and debt buyers of all sizes a single-vendor
source to manage all aspects of their debt collection and recovery process.

Latitude Center^™ is available throughout North America from the company’s
direct sales force.

For more information about the latest upgrade to Latitude Center^™, visit

About Latitude Software
Latitude Software, an Interactive Intelligence Group Inc. (Nasdaq: ININ)
company, provides debt collection software and services. Latitude offers
easy-to-use hosted and on-premises solutions with comprehensive functionality
for faster, more effective debt collection and portfolio recovery. The
Latitude software suite is built using the latest Microsoft .NET development
tools and Microsoft SQL server database technologies. Latitude was founded in
1997 and serves more than 200 customers nationwide. Latitude is headquartered
in Jacksonville, Fla. and can be reached at 866.396.2599,; on the Net at

About Interactive Intelligence
Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of
contact center, unified communications, and business process automation
software and services. The company’s unified IP business communications
solutions, which can be deployed on-premises or via the cloud, are ideal for
industries such as financial services, insurance, outsourcers, collections,
and utilities. Interactive Intelligence was founded in 1994 and has more than
5,000 customers worldwide. The company is among Forbes Magazine’s 2011 Best
Small Companies in America and Software Magazine’s 2012 Top 500 Global
Software and Service Providers. It employs approximately 1,400 people and is
headquartered in Indianapolis, Indiana. The company has offices throughout
North America, Latin America, Europe, Middle East, Africa and Asia Pacific.
Interactive Intelligence can be reached at +1 317.872.3000 or;
on the Net:

This release may contain certain forward-looking statements that involve a
number of risks and uncertainties. Factors that could cause actual results to
differ materially are described in the company's SEC filings.

Interactive Intelligence is the owner of the marks INTERACTIVE INTELLIGENCE,
its associated LOGO and numerous other marks. All other trademarks mentioned
in this document are the property of their respective owners.



Interactive Intelligence
Christine Holley, +1 317-715-8220
Senior Director of Market Communications
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