Sykes Enterprises, Incorporated Hires 1,000 Veterans and Military Spouses Through White House's Joining Forces Program

Sykes Enterprises, Incorporated Hires 1,000 Veterans and Military Spouses
Through White House's Joining Forces Program

TAMPA, Fla., May 8, 2013 (GLOBE NEWSWIRE) -- Sykes Enterprises, Incorporated
(Nasdaq:SYKE) ("SYKES" or the "Company"), a global leader in providing
comprehensive outsourced customer contact management solutions and services in
the business process outsourcing (BPO) arena, has hired 1,000 veterans and
military spouses in the past year through the White House's Joining Forces
initiative. The employees are working in various capacities within the virtual
contact center environment, from at-home customer care professionals to
managers. 

"These employees bring so much to the table. They have quickly become valued
members of our team," said Christopher M. Carrington, Executive Vice President
of Global Delivery at SYKES. "Veterans are highly disciplined and responsible
– traits developed through years of training and dedicated service to our
country. This makes them well-suited for a variety of positions within a
customer contact environment."

The White House established the Joining Forces program in 2011 to support
veterans and military families. As part of this initiative, SYKES' at-home
customer contact service line, SYKES Home powered by Alpine Access, pledged to
hire 3,000 military veterans.

SYKES Home positions are ideally suited for military families. The jobs help
veterans transition to civilian life by providing a professional work
environment and steady income. For military spouses, work-from-home jobs offer
the ability to work from any location as well as a flexible schedule to
accommodate childcare needs or provide time to care for a disabled veteran.

"What truly makes this job incredible for military spouses is that it's
portable. When their active duty spouse is transferred, they can keep their
job," said Courtney Gieber, Military/Government Relations, who is also a
military veteran. "Being able to work from home, unplug, and move across the
country is priceless."

SYKES Home clients include companies in the telecommunications, technology,
financial services and healthcare sectors. This service offers clients
increased staffing flexibility and access to an expanded pool of skilled
labor. SYKES is a leading innovator in the virtual call center space,
developing a best-in-class platform for recruiting, training and managing
at-home agents.

SYKES Home is growing and is currently hiring home-based customer care
professionals across the country and in Canada.To learn more about these
exciting opportunities, please visit our web site at
www.sykes.com/sykeshomejobs.

About Sykes Enterprises, Incorporated

SYKES is a global leader in providing comprehensive customer contact
management solutions and services in the business process outsourcing (BPO)
arena. SYKES provides an array of sophisticated customer contact management
solutions to Fortune 1000 companies around the world, primarily in the
communications, financial services, healthcare, technology and transportation
and leisure industries.SYKES specializes in providing flexible, high quality
customer support outsourcing solutions with an emphasis on inbound technical
support and customer service.Headquartered in Tampa, Florida, with customer
contact management centers throughout the world, SYKES provides its services
through multiple communication channels encompassing phone, e-mail, web, chat
and social media.Utilizing its integrated onshore/offshore and virtual
at-home agent delivery models, SYKES serves its clients through two geographic
operating segments: the Americas (United States, Canada, Latin America, India
and the Asia Pacific region) and EMEA (Europe, Middle East and Africa).SYKES
also provides various enterprise support services in the Americas and
fulfillment services in EMEA, which include multi-lingual sales order
processing, payment processing, inventory control, product delivery and
product returns handling.For additional information, please visit
www.sykes.com.

CONTACT: SYKES Media Contact:
         Andrea B. Thomas, Director
         Corporate Communications
         Office:  +1 813 233 2132
         Email:  andrea.thomas@sykes.com
        
         SYKES Investor Relations Contact:
         Subhaash Kumar, Global Vice President
         Finance and Investor Relations
         Office:  +1 813 233 7143
         Email:  subhaash.kumar@sykes.com