Mattersight Announces Record Pilot Activity
CHICAGO, IL -- (Marketwired) -- 05/08/13 -- Mattersight Corporation
(NASDAQ: MATR) today announced it has a company record of 23 active
pilots. Mattersight's pilots include three pilots signed in Q1
(including a pilot with one of world's three largest technology
companies), and four pilots signed Q2, quarter to date (including two
routing pilots). Mattersight estimates the total initial conversion
value of these pilots would create annual incremental contract value
(ACV) of approximately $12m.
Mattersight is a leader in enterprise analytics focused on customer
and employee interactions and behaviors. Mattersight(R) Behavioral
Analytics captures and analyzes customer and employee interactions,
employee desktop data and other contextual information to optimally
route customers to the best available employee, improve operational
performance, and predict future customer and employee outcomes.
Mattersight's analytics are based on millions of proprietary
algorithms and the application of unique behavioral models. The
company's SaaS+ delivery model combines analytics in the cloud with
deep customer partnerships to drive significant business value.
Mattersight's solutions are used by leading companies in Healthcare,
Insurance, Financial Services, Telecommunications, Cable, Utilities,
Education, Hospitality and Government. See What Matters(TM) by
Vice President and Chief Financial Officer
Vice President of Marketing and Product Management
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