Smith Micro Survey Uncovers Enterprise IT Security Concerns Over Mobile Hotspots

Smith Micro Survey Uncovers Enterprise IT Security Concerns Over Mobile Hotspots 
Almost Half of IT Managers Admit to Inadequate Controls Over Employee
Hotspot Usage 
ALISO VIEJO, CA -- (Marketwired) -- 05/07/13 --  Seventy-five percent
of enterprise IT managers rank security as their main concern when it
comes to mobile hotspot device usage among employees. These results
are in stark contrast to consumer-focused survey data issued earlier
this year that found only one-third of consumers are concerned with
security of smartphone and other personal hotspots. Additionally,
while 93 percent of companies surveyed are responsible for all or
part of employee data plans, almost half of IT managers feel they do
not have adequate control over employee hotspot devices. These
results are from a new survey of 250 IT managers commissioned in
April by Smith Micro Software, Inc. (NASDAQ: SMSI). 
"While a growing number of consumers are embracing mobile hotspots
and the advantages of multi-device connectivity, when these devices
are introduced into the workplace, enterprise IT inherits the
responsibility to make them secure," said Doug Louie, senior director
of product marketing at Smith Micro. "In addition to security risks,
more than one-third of IT managers were concerned about the lack of
control over hotspot policy management, which is needed to provide
protection against data leakage and device misuse, as well as
reducing the burden on technical support and training, saving
companies a lot of time and money."  
Other results of the survey include: 


 
--  The majority of respondents (as high as 71 percent) noted employees
    currently use smartphone hotspots.
    
    
--  Forty-seven percent of the IT managers not managing hotspot devices
    stated that security was their main concern. Surprisingly, cost
    associated with hotspot use was a lower concern at twelve percent.
    
    
--  Almost a quarter of all IT managers (24 percent) have restrictions on
    mobile hotspot usage, but noted employees use them anyway.
    
    
--  Forty-six percent of IT managers managing both dedicated hotspots and
    smartphone hotspots cited an increase in technical support calls and
    incidents since mobile hotspot environments were introduced into their
    companies.

  
Enterprise Hotspot Survey Webinar 
Smith Micro will host a webinar with details from the survey on June
4, 2013, at 10:00 am Pacific time. Registration is available here:
Enterprise Hotspot Webinar. 
Industry Perspective 
"Enterprises have tried to solve the mobile management dilemma by
placing their attention on mobile devices and BYOD, but mobile
management actually goes far beyond the device," said Mike Anderson,
president and co-founder at Aragon Research, Inc. "Concern from IT
managers around hotspot security is valid. To minimize risk,
enterprises need to expand their attention to address mobile device
security at the network layer along with apps and data." 
"These survey results highlight a significant difference between the
enterprise IT perspective and the end-user perspective on mobility:
where consumers focus on usability and flexible purchase plans, IT
requires more controls to reduce security risks and costs of
ownership," said Sunil Marolia, VP of product management at Smith
Micro. "In order to maximize adoption and revenues from personal
mobile hotspots, Smith Micro is helping operators and OEMs make
personal hotspot devices easier for enterprises to secure and manage,
while giving consumers the data and tools they need to easily connect
all of their devices without breaking the bank on their data plans." 
For access to additional key findings from the survey, please visit
findings.  
About Smith Micro Software, Inc.: 
Smith Micro Software provides solutions that simplify, secure and
enhance the mobile experience. Our portfolio includes a wide range of
applications that manage broadband connectivity, data traffic,
devices, voice and video communications over wireless networks. With
30 years of experience developing world-class client and server
software, Smith Micro helps the leading mobile network operators,
device manufacturers and enterprises increase efficiency and
capitalize on the growth of mobile-connected consumers and
workforces. For more information, visit smithmicro.com. 
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PRESS INQUIRIES: 
Suzanne Runald
Smith Micro Software, Inc.
+1 (949) 362-5800
pr@smithmicro.com 
Lauren Grassetti
LEWIS PR for Smith Micro
+1 (619) 677-2700
smithmicro@lewispr.com