Coveo Named as Finalist in TSIA's 2013 Service Revolutions Competition

Coveo Named as Finalist in TSIA's 2013 Service Revolutions Competition 
Technology Services Industry Association (TSIA) Recognizes Coveo for
Game-Changing Technology That Advances the Industry and Shapes
Emerging Trends 
QUEBEC -- (Marketwired) -- 05/06/13 -- 


 
--  Coveo today announced it has been named a finalist in the 2013
    Technology Services Industry Association (TSIA) Service Revolutions
    competition. The competition will take place on May 8 at the
    Technology Services World (TSW) 2013 Best Practices conference in
    Santa Clara, California.
    
    
--  This will be TSIA's fourth-annual Service Revolutions competition,
    featuring a series of on-stage demonstrations revealing the latest
    innovations in technology services -- from cutting-edge services new
    to the market, to start-ups with innovative service models, to the
    newest advances in service technology, to the latest breakthroughs
    from the emerging world of service science.
    
    
--  Finalists will be competing to win TSIA's coveted Vision Award, with
    winners being determined by a live audience of industry practitioners
    along with a panel of expert judges. The theme of the competition is,
    "True vision is having the intelligent foresight to define a better,
    more productive future," with categories including Commercial,
    Start-up and Service Practitioner. Coveo is a finalist in the
    Commercial category.
    
    
--  TSW events have a strong reputation for delivering a solid program
    filled with impactful content. More information on Technology Services
    World, the Service Revolutions competition and the Vision Awards can
    be found at www.technologyservicesworld.com.

  
Supporting Quotes: 


 
--  J.B. Wood, President and CEO of TSIA: "Introduced in 2010 and growing
    year over year, the TSIA Vision Awards recognize game-changing ideas
    in technology services that are beyond the cutting edge. Coveo is not
    only an industry leader in its market space, but it continually
    demonstrates a compelling approach to driving technology services
    forward. We're proud to recognize Coveo as a Service Revolutions
    finalist for 2013."
    
    
--  Diane Berry, Senior Vice President, Marketing and Communication,
    Coveo: "We are honored to be named a finalist for this year's TSIA
    Vision Awards. Organizations are increasingly data-rich but
    insight-poor, fueled in large part by the data variety explosion, the
    inability to integrate information from legacy systems, exponentially
    growing social media, and the move of many organizational systems to
    the cloud. Coveo is redefining how companies, customers and knowledge
    workers access and interact with information regardless of where it
    is. In effect, we are transforming knowledge management and access."

  
About Coveo
 Coveo's highly advanced, Unified Indexing and Insight
platform transforms knowledge management initiatives by redefining
how people access and share fragmented knowledge around the
customer-focused enterprise. Coveo brings together the collective and
yet fragmented information from cloud-based, social, and on-premise
systems, and injects it into the context of every user, every time.
Coveo connects people to contextual content, and through content, to
relevant people. This enables more efficient customer service,
increased sales, shorter sales cycles, faster innovation for better
product development and increased profitability. Coveo's advanced,
Unified Indexing and Insight platform securely connects with and
crawls all systems to create a virtual integration layer, by
federating and enriching structured and unstructured information.  
The Company's lines of business inject existing knowledge into every
Customer Service interaction, personalize online customer experiences
within high-end websites, and increase overall return on knowledge by
making the collective knowledge easily accessible, so that all
employees can stop reinventing the wheel. More than 2,000,000 people
globally and more than 500 companies use Coveo to achieve their
business goals. Among Coveo customers are CA Technologies, L'Oreal
Switzerland, Lockheed Martin, YUM! Brands, GEICO and SunGard. For
more information, visit www.coveo.com, follow us on Twitter @coveo or
like us on Facebook. 
About TSIA
 The Technology Services Industry Association (TSIA) is
the world's leading organization dedicated to advancing the business
of technology services. Technology services organizations large and
small look to TSIA for world-class business frameworks, best
practices based on real-world results, detailed performance
benchmarking, exceptional peer networking opportunities, and
high-profile certification and awards programs. TSIA corporate
members represent the world's top technology companies as well as
scores of innovative small and midsize businesses in four major
markets: enterprise IT & telecom, consumer technology, healthcare &
healthcare IT, and industrial equipment & technology. www.tsia.com 
Editorial Contacts:
Jessica Hohn-Cabana 
Coveo 
418-263-1111 x233 Office
508-353-3454 
jcabana@coveo.com  
Kim Leadley
PAN Communications
617-502-4300
prcoveo@pancomm.com  
Suzanne Hite
TSIA
410-774-5322
suzanne.hite@tsia.com 
 
 
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