Hitachi Medical Systems MRI Scanners Rated #1 for 3rd Consecutive Year in MD
Hitachi MRI Scanners Earn Highest Rating for All Six Categories in MD
Buyline’s First Quarter 2013 User Satisfaction Report
CLEVELAND -- May 3, 2013
For the third consecutive year (twelve consecutive calendar quarters),
hospital users have rated Hitachi Medical Systems #1 MR vendor according to
the Q1 2013 MD Buyline User Satisfaction Ratings Report™. In addition to
achieving the highest composite score for twelve consecutive quarters, Hitachi
MRI scanners also achieved the highest score in each of the six individual MD
Buyline categories in the Q1 2013 report.
“In today’s highly competitive environment, providing high quality, reliable
products and value-added services to the customer is more important than ever.
These ratings reflect Hitachi’s ongoing key commitments - which are to bring
only the most reliable products to market and provide only the highest level
of customer support,” said Sheldon Schaffer, VP and General Manager MRI/CT.
The MD Buyline User Satisfaction report includes user ratings in the following
categories: system performance, system reliability,
installation/implementation, applications training, service response time and
service repair quality. According to this report, users commented that their
loyalty to Hitachi is based on past experience with products, system
performance, reliability, sales and service. Users also commented that Hitachi
MRI systems have many workflow features that offer decreased scan times and
good patient comfort. One user specifically mentioned the Echelon Oval,
Hitachi’s newest high field, 74 cm oval bore 1.5T MR system, and reported the
system to be more efficient with workflow and productivity.
About MD Buyline
For over 30 years, MD Buyline Inc. has been the leading provider of healthcare
clinical and technology research to drive improved financial performance
across the healthcare supply chain. MD Buyline provides the majority of the
nation’s hospitals with objective evidence-based information to help them
drive millions of dollars in savings annually. MD Buyline’s healthcare
provider members access critical information about their supply chain
investments every day through personalized analyst support and a comprehensive
technology platform comprised of real-time data and analyses. For more
information on how MD Buyline can support your facility, find us online at
www.mdbuyline.com, and on Twitter @mdbuyline.
About Hitachi Medical Systems America, Inc.
Hitachi Medical Systems America, Inc. (HMSA) located in Twinsburg, Ohio, a
wholly owned subsidiary of Hitachi Medical Corporation offers a broad range of
diagnostic imaging equipment including MRI, CT and Ultrasound. Our innovations
in diagnostic imaging provide technology that drives clinical solutions to
deliver diagnostic confidence, improve workflow efficiency and provide a
better patient experience. In addition to exceptional equipment, HMSA is known
for its comprehensive customer support programs to maximize the lifecycle
value of equipment through responsive service maintenance, significant
software upgrades and on-going applications support.
About Hitachi, Ltd.
Hitachi, Ltd., (TOKYO: 6501), headquartered in Tokyo, Japan, is a leading
global electronics company with approximately 320,000 employees worldwide.
Fiscal 2011 (ended March 31, 2012) consolidated revenues totaled 9,665 billion
yen ($117.8 billion). Hitachi will focus more than ever on the Social
Innovation Business, which includes information and telecommunication systems,
power systems, environmental, industrial and transportation systems, and
social and urban systems, as well as the sophisticated materials and key
devices that support them.
800.800.3106 ext. 2616
Hitachi Medical Systems America, Inc.
Raymond Wtulich, 800-800-3106 ext. 2616
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