Level 3 Colombia Receives ISO 9001 Quality Certification for Its Network Management Services PR Newswire BOGOTA, Colombia, May 2, 2013 BOGOTA, Colombia, May 2, 2013 /PRNewswire/ --Level 3 Communications, Inc. (NYSE: LVLT) today announced its subsidiary, Level 3 Colombia S.A., has been awarded the international ISO 9001 quality certification for its Network Management and Administration services. (Logo: http://photos.prnewswire.com/prnh/20111004/LA77008LOGO) This worldwide quality management certification confirms to Level 3 Colombia's customers the company's commitment to maintaining the high level of network services management and processes that meet or exceed international standards for certification. These industry standards and regulations assure the quality of the process through which standard service changes required by these customers are received, analyzed and executed. The processes for availability management and the process for issues at a proactive level also were certified. "This certification offers our customers a comprehensive system of reporting and updates backed by the security of an international standard," said Jaime Alberto Pelaez, Level 3's general manager for Colombia. "This means great benefits for our customers because they are provided with an internationally approved, high level of operations performance." The ISO 9001:2008 norm is an international standard that confirms and underscores Level 3 Colombia S.A.'s commitment to optimizing its network management processes based on eight factors. These include leadership; customer orientation; participation of personnel; focus on process management and management system; continuous improvement; focus based on facts and data for making decisions; and excellent relations with providers. This certification is part of an ongoing improvement and measurement process that enables Level 3 to optimize its quality standards to offer excellent service to its customers. The company obtained the ISO 9001:2008 certification through COTECNA (Cotecna Quality Resources), an international leader in inspection, verification and certification of management systems. About Level 3 Communications Level 3 Communications, Inc. (NYSE: LVLT) provides local, national and global communications services to enterprise, government and carrier customers. Level 3's comprehensive portfolio of secure, managed solutions includes fiber and infrastructure solutions; IP-based voice and data communications; wide-area Ethernet services; video and content distribution; data center and cloud-based solutions. Level 3 serves customers in more than 500 markets in 55 countries over a global services platform anchored by owned fiber networks on three continents and connected by extensive undersea facilities. Level 3 services are provided by subsidiaries of Level 3 Communications, Inc. For more information, visit www.level3.com. Website Access to Company Information Level 3 maintains a corporate website at www.level3.com, and you can find additional information about the company through the Investors pages on that website at http://lvlt.client.shareholder.com/. Level 3 uses its website as a channel of distribution of important information about the company. Level 3 routinely posts financial and other important information regarding the company and its business, financial condition and operations on the Investor Relations web pages. Visitors to the Investors Relations web pages can view and print copies of Level 3's SEC filings, including periodic and current reports on Forms 10-K, 10-Q, 8-K, as soon as reasonably practicable after those filings are made with the SEC. Copies of the charters for each of the Audit, Compensation and Nominating and Governance committees of Level 3's Board of Directors, its Corporate Governance Guidelines, Code of Ethics, press releases and analysts and investor conference presentations are all available through the Investor Relations web pages. Please note that the information contained on any of Level 3's web sites is not incorporated by reference in, or considered to be a part of, any document unless expressly incorporated by reference in that document. Forward-Looking Statement Some statements made in this press release are forward-looking in nature and are based on management's current expectations or beliefs. These forward-looking statements are not a guarantee of performance and are subject to a number of uncertainties and other factors, many of which are outside Level 3's control, which could cause actual events to differ materially from those expressed or implied by the statements. Important factors that could prevent Level 3 from achieving its stated goals include, but are not limited to, the company's ability to: successfully integrate the Global Crossing acquisition or otherwise realize the anticipated benefits thereof; manage risks associated with continued uncertainty in the global economy; maintain and increase traffic on its network; develop and maintain effective business support systems; manage system and network failures or disruptions; avert the breach of its network and computer system security measures; develop new services that meet customer demands and generate acceptable margins; defend intellectual property and proprietary rights; manage the future expansion or adaptation of its network to remain competitive; manage continued or accelerated decreases in market pricing for communications services; obtain capacity for its network from other providers and interconnect its network with other networks on favorable terms; attract and retain qualified management and other personnel; successfully integrate future acquisitions; effectively manage political, legal, regulatory, foreign currency and other risks it is exposed to due to its substantial international operations; mitigate its exposure to contingent liabilities; and meet all of the terms and conditions of its debt obligations. Additional information concerning these and other important factors can be found within Level 3's filings with the Securities and Exchange Commission. Statements in this press release should be evaluated in light of these important factors. Level 3 is under no obligation to, and expressly disclaims any such obligation to, update or alter its forward-looking statements, whether as a result of new information, future events, or otherwise. Contact Information: Media: Investors: Richard Larris Mark Stoutenberg +1 973-937-0153 + 1 720-888-2518 Richard.Larris@Level3.com Mark.Stoutenberg@Level3.com Paula Vivo Latin America +55 11-3957-2424 Paula.Vivo@Level3.com SOURCE Level 3 Communications, Inc. Website: http://www.level3.com
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Level 3 Colombia Receives ISO 9001 Quality Certification for Its Network Management Services
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