Starwood Hotels & Resorts Partners with Keynote to Ensure the Quality of Strategic Mobile Initiatives

  Starwood Hotels & Resorts Partners with Keynote to Ensure the Quality of
  Strategic Mobile Initiatives

  *With the mobile presence of Starwood expanding, the global online
    compliance team needed to ensure that the content and functionality of its
    mobile apps and websites met corporate brand standards
  *Compliance experts used Keynote’s DeviceAnywhere real device platform to
    access device-specific mobile apps and websites for all Starwood brands
    including Westin®, Le Méridien®, Sheraton® and others, saving the time and
    cost of purchasing or renting mobile devices


Business Wire

SAN MATEO, Calif. & ORLANDO, Fla. -- May 01, 2013

At STAREAST 2013 Keynote^® (NASDAQ: KEYN), the global leader in Internet and
mobile cloud testing & monitoring, announced that Starwood Hotels & Resorts
Worldwide, Inc. (“Starwood”), the most global high-end hotel company in the
world, uses Keynote’s DeviceAnywhere platform to test compliance of dozens of
mobile apps and websites created for all of Starwood’s groups and properties,
including Westin^®, Le Méridien^®, Sheraton^® and others, with corporate
branding standards. These mobile apps and websites enable customers to find
hotels, learn about services, view pictures of properties and rooms, book
reservations and more. The company’s global online compliance team has
benefitted from the ability to simply go to the Internet, use any device to
access any mobile website or device-specific mobile app and review content and

“We chose Keynote because it allowed us to do exactly what we needed,” said
Janay McWhorter, senior manager for Starwood’s global online compliance group.
“Rather than requiring us to rent or purchase devices, which can be expensive
and requires a lengthy approval process, DeviceAnywhere allows us to go online
and choose from any number of real smartphone devices and OSs available via
the Internet and begin testing immediately.”

Over a one month period, Starwood testers were able to perform manual testing
of their mobile apps and websites using the world’s largest real device, cloud
testing library - DeviceAnywhere. Testers were able to remotely interact and
control every aspect of the mobile device including pressing handset buttons,
viewing LCD displays, listening to ringers and tones, playing videos, tapping
and swiping touch screens, muting, powering on/off, downloading apps,
sending/receiving messages and anything else they could do if they held the
physical device in their own hands.

As a result, testers were able to start working immediately. This allowed the
group to easily review and audit every site. If one of the testers found
something that didn’t look right, he or she could easily select from
DeviceAnywhere’s long list of real devices to look at the app on a different
device or version to determine whether the problem was with the app or with
the way it rendered on a particular device. “DeviceAnywhere really proved its
worth,” said McWhorter.

“Starwood’s application of the Keynote DeviceAnywhere platform is a creative
example of how today’s organizations are increasingly developing, testing and
deploying mobile apps in addition to websites to expand their online
presence,” said Vik Chaudhary, vice president of product management and
corporate development at Keynote. “Keynote’s DeviceAnywhere platform is the
perfect solution because it allows any organization to test mobile apps
without the time and complexity of purchasing and managing large numbers
dedicated mobile devices for the purpose of test automation.”

Keynote will be showcasing its latest mobile test automation solutions at
STAREAST in Orlando, Florida from April 28 - May 3, 2013, Booth #20 in the
main exhibition hall. Stop by to get a free demo and enter a contest to win a
new Samsung Galaxy S4! And come hear Keynote’s Mark Shipley, a Keynote mobile
expert, speak on “Mobile Testing in the Cloud: Best Practices for Enterprise
QA” on May 1 from 11:30AM – 12:30PM.

About Keynote

Keynote^® (NASDAQ:KEYN) is the global leader in Internet and mobile cloud
testing & monitoring. The company maintains the world’s largest on-demand
performance monitoring and testing infrastructure for Web and mobile sites
comprised of over 7,000 measurement computers and mobile devices in over 275
locations around the world that enable companies to continuously improve the
online and mobile experience. Keynote currently collects over 700 million
mobile and Web performance measurements daily and in 2012 was recognized by
Forbes as “One of the Best 100 Companies in America” with under one billion in
revenue. Known as ‘The Mobile and Internet Performance Authority™,’ Keynote
offers three market-leading product platforms:

Keynote Perspective^® provides on-demand performance monitoring for enterprise
web and mobile sites including online portals, e-commerce sites and B2B sites.
Over 2,000 customers rely on Keynote Perspective services to know precisely
how their websites, content, and applications perform on actual browsers,
networks, and mobile devices.

Keynote DeviceAnywhere^® provides the industry's only true cloud-based
platform for testing and monitoring the functionality, usability, performance
and availability of mobile applications and websites. Its suite of mobile
testing solutions is used by over 1,000 mobile developers and enterprises to
deliver quality mobile applications and services to the mobile channel.

Keynote SIGOS^® offers active end-to-end Quality of Service (QoS) testing and
monitoring solutions for mobile, fixed and VoIP communications. Its SITE and
GlobalRoamer products are used by over 200 network operators, content
providers, carriers and regulators in over 100 countries worldwide.

Keynote's 4,000 customers represent top Internet and mobile companies and
include American Express, AT&T, Disney, eBay, E*TRADE, Expedia, Google,
Microsoft, SonyEricsson, T-Mobile and Vodafone. Keynote Systems, Inc. is
headquartered in San Mateo, California and can be reached at or by phone in the U.S. at 1-800-KEYNOTE

The trademarks or registered trademarks of Keynote Systems, Inc. in the United
States and other countries include Keynote^®, DataPulse^®, Keynote Customer
Experience Rankings^®, Perspective^®, Keynote Red Alert^®, Keynote
WebEffective^®, The Internet Performance Authority^®, MyKeynote^®, SIGOS^®,
SITE^®, keynote^® The Mobile & Internet Performance Authority™, Keynote
FlexUse^®, Keynote DeviceAnywhere^®, Keynote DeviceAnywhere Test Center^®,
Keynote DemoAnywhere^® and Keynote MonitorAnywhere^® All related trademarks,
trade names, logos, characters, design and trade dress are trademarks or
registered trademarks of Keynote Systems, Inc. in the United States and other
countries and may not be used without written permission. All other trademarks
are the property of their respective owners. © 2013 Keynote Systems, Inc.


Media Contacts:
Ronjini Mukhopadhyay, (949) 295-9779
Dan Berkowitz, (650) 403-3305
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