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Frontier Enhances Services for Customers Using FlyFrontier.com



  Frontier Enhances Services for Customers Using FlyFrontier.com

             FlyFrontier.com Offers More Choice, Perks and Value

Business Wire

DENVER -- May 01, 2013

Frontier Airlines announces forthcoming changes to further reduce fares and to
improve the travel experience for its most loyal customers, including those
who book through FlyFrontier.com. Frontier will further differentiate its
services by charging customers only for the services they use and make
FlyFrontier.com the best place to book Frontier travel. Frontier guarantees
that customers will get the best value at FlyFrontier.com with our Best Fare
Guarantee.

Carry-On Baggage

Frontier’s most loyal customers have made it very clear that finding overhead
bin space for carry-on bags has become unacceptably difficult. In response,
Frontier will be introducing a charge for carry-on bags for customers buying
Basic fares through third party sites. All tickets sold at FlyFrontier.com
include a carry-on bag with the fare.

FlyFrontier.com will become the only channel through which customers will
continue to enjoy free carry-on bags on all tickets. Frontier encourages
customers to save time and money by booking their travel at FlyFrontier.com,
where they will always be able to choose their seats, earn more miles, and
enjoy more perks, now including a carry-on item in the overhead bin at no
additional charge.

This change will increase overhead space for Frontier’s most loyal customers
and speed the boarding process for all passengers. This change will take
effect in summer 2013, with the start date to be announced later this spring.*

Frontier will continue to offer all customers to carry one free personal item,
no more than 18” x 14” x 8”, on the aircraft, provided such item fits under
the seat. A list of other items that are exempt from the carry-on bag fee can
be found at FlyFrontier.com.

“With this change, we are ensuring that our most loyal customers – Ascent and
Summit level members of EarlyReturns®, those who book Economy, Classic and
Classic Plus tickets, including all customers who book through
FlyFrontier.com, will have more space onboard the aircraft for their carry-on
bags,” said David Siegel, Frontier’s chief executive officer. “As we unbundle
our product further, we ensure those customers who want the absolute lowest
fares can always find them at FlyFrontier.com.”

Ascent and Summit level members of Frontier’s EarlyReturns® program will
continue to receive access to the overhead bins without additional charge.
With some of the lowest elite qualification rates in the U.S. airline
industry, it pays to be a loyal flier with Frontier.

Once this change has been implemented, Frontier bag fees will be priced as
follows:

Fare Type                   Checked                     Carry-on
Summit & Ascent             $0                          $0
Classic Plus                $0                          $0
Classic                     $0                          $0
                            First bag: $20 (when
                            checking in at
Economy: lowest fares       FlyFrontier.com) or $25
at FlyFrontier.com          at the airport;             $0
                            Second bag: $20

                             
                            First bag: $20 (when
Basic: lowest fares         checking in at              $25-100 (customers
through outside booking     FlyFrontier.com) or $25     enjoy the lowest price
channels                    at the airport;             by checking in at
                                                        FlyFrontier.com)
                            Second bag: $20
                                                       

1st Bag Fee

The fee to check a first bag will remain $20 when purchased during on-line
check-in at FlyFrontier.com but will increase to $25 when purchased at airport
check-in for all Economy and Basic tickets booked on or after June 1, 2013 for
travel on or after July 11, 2013.

Second bag fees for Economy and Basic bags remain unchanged at $20. Classic
and Classic Plus tickets continue to receive two free checked bags.

Onboard Beverages

As part of the transformation into an Ultra Low Cost Carrier, Frontier will
begin charging for onboard beverages this summer. Effective July 1, 2013,
customers who purchase Economy or Basic fares will be charged $1.99 for
coffee, tea, soda and juice. All on-board purchases continue to require a
credit or debit card.

Beverages will continue to be free for Ascent and Summit level EarlyReturns®
members, as well as for all customers who purchase Classic and Classic Plus
fares, when they show their boarding pass or EarlyReturns® membership card.

All customers will now receive a full can of soda or juice and customers
choosing coffee will be offered free refills. In addition, Frontier will be
making improvements to its beverage selection, including introducing a premium
tea brand and Boyer's Premium 100% Arabica coffee, a Colorado brand.

“Frontier continues to make it easier for customers flying with Frontier to
pay only for the services they use, which allows us to continue lowering
fares,” said Daniel Shurz, Frontier’s senior vice president, commercial.

Frontier is proud to have an extensive onboard catering selection that
includes a variety of buy on board food options, alcoholic beverages, and
premium beverages. As Colorado’s hometown airline, Frontier features Colorado
brands in its onboard menu, including Rocky Mountain Chocolate Factory fudge,
Izze sparkling beverages, and several Colorado-brewed beers.

EarlyReturns Frequent Flyer Mileage Earn Changes

FlyFrontier.com customers always earn a minimum of 100% of frequent flyer
miles flown. Economy, Classic and Classic Plus ticket-holders will continue to
receive 100%, 125% and 150% of miles flown, respectively, regardless of where
booked. However, beginning July 1, 2013, Frontier will be changing its
EarlyReturns® mileage accrual rate on Basic fares from 50% to 25% of miles
flown.

Sign up for email updates at FlyFrontier.com/email-alert to receive special
discounts and promotions only available to Frontier’s email subscribers.
Special offers are also available by following us on Twitter at
Twitter.com/FlyFrontier or by liking us on Facebook at
Facebook.com/FlyFrontier.

Frontier Airlines is a wholly owned subsidiary of Republic Airways Holdings,
Inc. (NASDAQ:RJET).

*Frontier will charge a fee for carry-on luggage (larger than a personal item)
for those who book Basic tickets after the announced date. Basic tickets are
Frontier’s lowest fare sold for travel through outside booking channels,
including other travel websites. Basic fares are not sold through
FlyFrontier.com, where Frontier sells its lowest fares as Economy tickets that
include a carry-on bag, an advanced seat assignment, lower change fees, and
more EarlyReturns® miles than Basic fares. Classic tickets include additional
amenities including two free bags and no change fees prior to the day of
travel. Classic Plus fares offer our maximum flexibility, including being
fully refundable.

About Frontier Airlines

Frontier Airlines is a wholly owned subsidiary of Republic Airways Holdings,
Inc. (NASDAQ: RJET), an airline holding company that also owns Chautauqua
Airlines, Republic Airlines and Shuttle America. Currently in its 19^th year
of operations, Frontier offers service to more than 75 destinations in the
United States, Mexico, Costa Rica, Jamaica and the Dominican Republic. The
airline employs more than 4,000 aviation professionals, operating from its hub
at Denver International Airport. For in-depth information on Frontier Airlines
and to book tickets, visit FlyFrontier.com.

Contact:

Frontier Airlines
Kate O’Malley, 720-374-4560
media@flyfrontier.com
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