Emerson Introduces Remote Diagnostics and Real-Time Communications System for Data Center Infrastructure

  Emerson Introduces Remote Diagnostics and Real-Time Communications System
  for Data Center Infrastructure

 Emerson Network Power’s LIFE™ Technology Dramatically Reduces Time Needed to
                               Complete Repairs

Business Wire

COLUMBUS, Ohio -- April 30, 2013

Emerson Network Power, a business of Emerson (NYSE: EMR) and the global leader
in maximizing availability, capacity and efficiency, today introduced LIFE™
Technology, an advanced diagnostics and IP-based communications system
embedded within the company’s data center infrastructure equipment. This new
technology, previously unavailable in North America, is unique within the
industry in its ability to both proactively identify and remotely diagnose
problems and communicate them in real time to ensure a quick, efficient

“LIFE™ Technology-enabled remote diagnostics and unprecedented communications
capabilities are a logical next step for Emerson, taking us from individual
components to a broader value proposition,” said Frank Bibens, president of
global services for Emerson Network Power. “Until now, the lack of effective,
real-time communication capabilities has limited the performance and wide
applicability of today’s advanced monitoring and diagnostics systems. LIFE™
Technology has enabled us to be more proactive, and can, in many cases, solve
problems before they occur.”

LIFE™ Technology uses advanced service level data and IP-based communication
to alert Emerson Network Power customer engineers of issues or potential
issues within the data center infrastructure. In the event of a failure, the
response would include the immediate dispatch of a service technician armed
with detailed knowledge of the problem and the parts needed to fix it,
minimizing or avoiding unplanned downtime. The traditional service protocol
model relies on a technician being dispatched to the scene to diagnose the
problem onsite and then spending precious time plotting a response and
locating replacement parts. LIFE™ Technology eliminates those limitations and
can decrease the average Mean Time to Repair (MTTR) by nearly 12 hours.

LIFE™ Technology is embedded in Emerson Network Power UPS systems sold
globally. It will be introduced in Emerson cooling systems later this year and
in Emerson Network Power infrastructure technologies within the next 12

For more information on LIFE™ Technology or other products, solutions or
services from Emerson Network Power, visit www.EmersonNetworkPower.com.

About Emerson Network Power

Emerson Network Power, a business of Emerson (NYSE: EMR), delivers software,
hardware and services that maximize availability, capacity and efficiency for
data centers, healthcare and industrial facilities. A trusted industry leader
in smart infrastructure technologies, Emerson Network Power provides
innovative data center infrastructure management solutions that bridge the gap
between IT and facility management and deliver efficiency and uncompromised
availability regardless of capacity demands. Our solutions are supported
globally by local Emerson Network Power service technicians. Learn more about
Emerson Network Power products and services at www.EmersonNetworkPower.com.

About Emerson

Emerson (NYSE: EMR), based in St. Louis, Missouri (USA), is a global leader in
bringing technology and engineering together to provide innovative solutions
for customers in industrial, commercial, and consumer markets around the
world.The company is comprised of five business segments:Process Management,
Industrial Automation, Network Power, Climate Technologies, and Commercial &
Residential Solutions.Sales in fiscal 2012 were $24.4 billion.For more
information, visit www.Emerson.com.


for Emerson
Monica Howald, 314-982-6233
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