Fujitsu Recognized as a Leader of Point-of-Service Solutions
Independent Research Firm Acknowledges Strategy and Capabilities
Offered to the Retail Industry and Consumers
SUNNYVALE, CA -- (Marketwired) -- 04/29/13 -- Fujitsu today
announced it has been recognized in the Leaders category of The
Forrester Wave(TM): Point of Service, Q2 2012, recently published by
Forrester Research, Inc. The report findings are based on a 70-point
criteria evaluation of Point-of-Service vendors. Forrester, which
reviewed the Fujitsu GlobalSTORE(R) Point of Service (PoS) solution,
looked at how companies such as Fujitsu are helping retailers
implement large-scale PoS systems.
The report indicates that PoS vendors have significantly improved
their store inventory management capabilities; Fujitsu is one of the
vendors that particularly distinguished itself in this category and
also has strong capabilities in customer self-service, multicurrency
and manager mobility. In addition, the report acknowledges Fujitsu as
having a superior product strategy, a superior services strategy and
the highest score in deployment flexibility.
According to the Forrester report, Fujitsu has a compelling vision of
retailers increasingly investing in network redundancy rather than
PoS redundancy in order to simplify technology deployment and
increase agility and customer intimacy. The report also mentions that
Fujitsu delivers the most impressive tender processing, superior
payment technologies, and noteworthy loyalty functionality embracing
its CustomerCENTER, targeting and offer triggers.
This latest Forrester Wave(TM) PoS report identifies key points that
address what retailers and consumers are seeing in the industry:
-- PoS Orchestrates the Consumer's Experience of a Retail Brand. Leading
vendors deliver PoS solutions globally that integrate a consumer's
interactions with a retail brand, regardless of the channel, branch or
banner -- and orchestrate an enterprise approach to browsing and
discovery as well as transactions such as sales and returns.
-- In-Store Inventory Management is Critical to Precision Retailing.
Leading vendors all provide some support for managing in-store
inventories at the level of detail that is required to support
interactions such as click and collect.
-- Integration with Social Technologies is Mainstream. Leading vendors
acknowledge the social nature of shopping by building integration with
social networks of their consumer fans and empowered store associates.
"We are honored that Forrester has recognized GlobalSTORE software as a
leading PoS solution," said Richard Clarke, vice president, global
retail strategy at Fujitsu. "We are witnessing how the retail
landscape is evolving and how our GlobalSTORE software is making a
difference for retailers as they adapt to the changes facing the
industry and consumer market."
GlobalSTORE software, a full-featured, customizable PoS, cash
management and back office system, enables retailers to easily
connect different applications and devices from multiple vendors on
various platforms. Retailers benefit by seeing a decrease in costs,
offering better customer service, increasing revenue at the point of
sale and employing technologies that allow their business to grow.
Forrester's criteria for evaluating vendor rankings included three
-- Current offering. Forrester evaluated the vendors against 47 criteria,
including core point-of-sale and return functionality, transaction
types, advanced functionality, security, and extended point-of-sale
capabilities such as mobility, back-office functionality,
architecture, and international capabilities.
-- Strategy. Forrester assessed 12 criteria, including product vision,
development road map, commitment, services and support strategy, and
-- Market presence. Forrester reviewed 11 criteria, including geographic
presence, deployment flexibility, implementation scale, and installed
Forrester Report: The Forrester Wave(TM): Point of Service, Q2 2012
Fujitsu Retail Solutions:
Fujitsu GlobalSTORE Website:
Fujitsu is the leading Japanese information and
communication technology (ICT) company offering a full range of
technology products, solutions and services. Over 170,000 Fujitsu
people support customers in more than 100 countries. We use our
experience and the power of ICT to shape the future of society with
our customers. Fujitsu Limited (TSE: 6702) reported consolidated
revenues of 4.5 trillion yen (US$54 billion) for the fiscal year
ended March 31, 2012. For more information, please see
Fujitsu America, Inc., is a leading ICT solutions provider for
organizations in the U.S., Canada and the Caribbean. Fujitsu enables
clients to meet their business objectives through integrated
offerings and solutions, including consulting, systems integration,
managed services, outsourcing and cloud services for infrastructure,
platforms and applications; data center and field services; and
server, storage, software and mobile/tablet technologies. For more
information, please visit: http://solutions.us.fujitsu.com/ and
Fujitsu, the Fujitsu logo and "shaping tomorrow with you" are
trademarks or registered trademarks of Fujitsu Limited in the United
States and other countries. GlobalSTORE is a trademark or registered
trademark of Fujitsu America, Inc. in the United States and other
countries. Forrester and The Forrester Wave are trademarks or
registered trademarks of Forrester Research, Inc. in the United
States and other countries. All other trademarks and product names
are the property of their respective owners. Information provided in
this press release is accurate at time of publication and is subject
to change without advance notice.
Fujitsu America, Inc.
Manager, Public Relations
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