OpenText Named a Leader in Independent Research Firm's Smart Process
WATERLOO, ON, April 26, 2013
OpenText Cited for its Large Portfolio of Smart Process Apps and Strengths in
Multichannel Capture, Content Management, and Document Output
WATERLOO, ON, April 26, 2013 /PRNewswire/ - OpenText™ (NASDAQ: OTEX, TSX:
OTC), the global leader in Enterprise Information Management (EIM), today
announced that industry analyst firm, Forrester Research, Inc. (Nasdaq: FORR),
has recognized OpenText as one of 12 Smart Process App vendors that matter
most today. In The Forrester Wave™: Smart Process Applications, Q2 2013
report, Forrester describes the core functional requirements for Smart Process
Applications as including Business Process Management (BPM), Content
Management, Content Capture and Distribution, Collaboration, and Analytics.
Forrester evaluated 12 vendors on their ability to provide this broad suite of
technologies along with the strategic vision for automating the complex,
dynamic, and people-oriented processes that most organizations must deal with.
"Smart Process Applications are a new and emerging category of applications
designed to help CIOs and their firms improve the effectiveness of their
human-centric business activities,"^1 stated Andrew Bartels, vice president,
principal analyst at Forrester Research, Inc. in the report. Referencing the
strong growth projections for the market in his inaugural report on Smart
Process Applications, Bartels wrote, "Business Process Management suites -
which we think will be renamed smart process platforms - will have steadier
growth of 15% or so from 2012 to 2015."^2
OpenText received a leader position through the rankings of its current
offering, strategy, and market presence - it was given top scores in both the
packaged solutions for cross-industry and planned enhancements categories.
OpenText Smart Process Applications provide out-of-the-box building blocks
from several of OpenText's core EIM pillars, including Business Process
Management (BPM), Enterprise Content Management (ECM), and Customer Experience
PSCU, the nation's leading provider of traditional and online client-focused
services to credit unions, is reaping the benefits of deploying OpenText
Assure, a Smart Process Application designed to optimize process interactions,
enable easy collaboration, and increase transparency all while boosting
productivity and saving money. "Our business needed a new generation of
flexible, adaptable apps that could address the manual and unpredictable
processes and collaborative activities that are central to our operations,"
said Daniel Rosen, senior director of process excellence. "OpenText Smart
Process Applications are helping us accelerate innovation of new services we
deliver to our customers that are supporting the growth of our enterprise."
"Our positioning in Forrester's 2013 Smart Process Applications Wave report
further validates for us OpenText's leadership in the EIM market and its
success in delivering the highest value to our clients," said OpenText Chief
Marketing Officer Kevin Cochrane. "Our forward-thinking approach to
spearheading the development of Smart Process Applications has resulted in a
solution that supports the pace of innovation today's businesses and their
customers expect. By broadening our platform and developing deep levels of
cross-product integration, we are providing our customers with the market's
most powerful EIM solutions for a more connected and productive workforce."
Download a complimentary copy of The Forrester Wave™: Smart Process
Applications, Q2 2013 report today!
OpenText Continues Status as a Leader in EIM Market
In addition to being positioned as a leader in The Forrester Wave™: Smart
Process Applications, Q2 2013 report, the highly regarded industry analyst
firm has recognized OpenText as a leader in other recent Wave reports focused
on Digital Asset Management DAM, Multichannel Capture, Web Content Management
WCM, and Enterprise Content Management (ECM), further supporting OpenText's
EIM strategy and product strength.
*In The Forrester Wave™: Digital Asset Management For Customer Experience,
Q2 2012 report, authored by Stephen Powers and Anjali Yakkundi with Dave
West and Shannon Coyne, OpenText was among the select companies recognized
for its impressive functionality and emerging Customer Experience
Management (CEM) strategy.
*In The Forrester Wave™: Multichannel Capture, Q3 2012 report, authored by
Alan Weintraub and Craig Le Clair, OpenText was one of eight multichannel
capture vendors highlighted for its strength and focus in offering
comprehensive enterprise capture software solutions capable of integrating
with other business applications.
*In The Forrester Wave™: Web Content Management for Digital Customer
Experience, Q2 2013 report, authored by Stephen Powers and David
Aponovich, OpenText was identified as one of ten Web Content Management
(WCM) vendors that represent the strongest the market has to offer within
its client base in terms of stability, functionality, and experience
providing a primary enterprise WCM product.
*In The Forrester Wave^TM: Enterprise Content Management, Q4 2011 report,
authored by Alan Weintraub, OpenText was identified as one of the vendors
that leads the pack for its ability to address all four content-centric
technology areas consisting of foundational, business, transactional, and
OpenText Enterprise Content Management (ECM), OpenText Customer Experience
Management (CEM), OpenText Information Exchange (iX) and OpenText Business
Process Management (BPM) are among the five core product pillars of OpenText
Enterprise Information Management (EIM), which help organizations manage and
exploit their information to drive innovation, create competitive advantage,
accelerate business process, and make better business decisions without
compromising information governance and security needs.
OpenText Smart Process Applications are available immediately from OpenText
on-premise and in the cloud, and includes support for web clients and mobile
devices. For further information on OpenText Smart Process Applications,
please visit www.opentext.com/SmartProcessApplications.
To learn more about OpenText Smart Process Apps and OpenText EIM:
*Read the Because Process Matters blog
*View the on-demand webinar on Smart Process Applications featuring
Forrester VP & Principal Analyst, Craig Le Clair
*Read the blog of Mark Barrenechea, OpenText's CEO
*Come meet with us in person at our upcoming OpenText EIM Days
*Follow OpenText on Twitter @opentext and on Facebook at
^1,3 Forrester Research, Inc., "The Forrester Wave™: Smart Process
Applications, Q2 2013," Andrew Bartels and Connie Moore with Christopher
Mines, Craig Le Clair, Clay Richardson, Derek Miers, and Joanna Clark, April
^2 Forrester Research, Inc., "Smart Process Applications Fill A Big Business
Gap," Andrew Bartels and Connie Moore, August 8, 2012.
OpenText provides Enterprise Information Management software that enables
companies of all sizes and industries to manage, secure and leverage their
unstructured business information, either in their data center or in the
cloud. Over 50,000 companies already use OpenText solutions to unleash the
power of their information. To learn more about OpenText (NASDAQ: OTEX; TSX:
OTC), please visit: www.opentext.com.
Certain statements in this press release may contain words considered
forward-looking statements or information under applicable securities laws.
These statements are based on OpenText's current expectations, estimates,
forecasts and projections about the operating environment, economies and
markets in which the company operates. These statements are subject to
important assumptions, risks and uncertainties that are difficult to predict,
and the actual outcome may be materially different. OpenText's assumptions,
although considered reasonable by the company at the date of this press
release, may prove to be inaccurate and consequently its actual results could
differ materially from the expectations set out herein. For additional
information with respect to risks and other factors which could occur, see
OpenText's Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and
other securities filings with the SEC and other securities regulators. Unless
otherwise required by applicable securities laws, OpenText disclaims any
intention or obligations to update or revise any forward-looking statements,
whether as a result of new information, future events or otherwise. Copyright
©2013 Open Text Corporation. OpenText is a trademark or registered trademark
of Open Text SA and/or Open Text ULC. The list of trademarks is not exhaustive
of other trademarks, registered trademarks, product names, company names,
brands and service names mentioned herein are property of Open Text SA or
other respective owners. All rights reserved. For more information, visit:
SOURCE Open Text Corporation
Ogilvy Public Relations for OpenText
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