Teleperformance Named a Best Place to Work in Greece
Great Place to Work® Institute recognizes Teleperformance Hellas
PARIS -- April 25, 2013
Teleperformance (Paris:RCF), the Global Leader in Outsourced Customer
Experience Management, announced today that its operation in Athens, Greece
has been named a Best Workplaces location for 2013 by the prestigious Great
Place to Work® Institute.
Teleperformance Hellas, a multilingual contact center hub, began operations in
1989 and helped pioneer the industry in both Greece and regionally. Today, it
continues to set performance, quality and people standards for the industry
and has attained critical certifications for COPC (Customer Operations
Performance Center), PCI (Payment Card Industry data security standards), and
ISO among other advanced operating methods. Teleperformance Hellas employs a
truly multi-cultural staff representing over 90 nationalities - the Athens hub
serves the world's largest multinationals in over 25 languages.
Yannis Tourcomanis, CEO of Teleperformance Hellas and Regional Director for
Southeast Europe and Middle-East Operations, declared: "Being voted a Best
Workplaces organization for 2013 recognizes our many years of efforts, passion
and focus in driving our people strategy in Greece and in the region.
Teleperformance is able to attract the best candidates from around the world.
We offer them an exceptional working environment and an opportunity to
continuously improve their skills and knowledge to service our clients and to
grow both professionally and personally. We continuously strive to offer our
Teleperformance Hellas team an exceptional work environment. We are truly
honored this has been recognized by such a respected independent institute.”
Dimitris Ganoudis, General Manager, Great Place to Work® Hellas Institute,
stated: “Teleperformance Hellas has achieved a tremendous positive change in
the work environment which can serve as a powerful model for many companies in
all industries. They operate in a challenging industry, employing people from
around the world, and have managed to create a unique and collaborative team
environment. Teleperformance Hellas has done this by establishing effective
communication feedback mechanisms to ensure their promises to staff are
consistently met. This has cultivated trust and respect throughout the entire
organization. Today, the world desperately needs companies like
Daniel Julien, Worldwide Chairman and CEO and Paulo César Salles Vasques,
Worldwide Chief Marketing Officer and Executive Committee Member,
Teleperformance, jointly commented: "We are particularly proud our Athens
multilingual hub has achieved this important Best Workplaces honor. As the era
of global customer mobility expands, offering clients strategically located
multilingual and multi-channel hubs staffed by motivated and happy
professionals is a lynchpin in our delivery model. The execution of our people
strategy is central to both our core values and our global results excellence
commitment to our clients. Best congratulations to Yannis and the entire
Teleperformance Hellas team on this outstanding achievement."
ABOUT GREAT PLACE TO WORK®
Great Place to Work® Institute began the search of the Best Companies to Work
for® in 1981 and sees its mission in supporting companies to build Great
Workplaces characterized by trust, pride and camaraderie. Great Place to Work®
is in 45 countries with more than 5,500 organizations, representing over 10
million employees all over the world.
Teleperformance, the world’s leading provider of outsourced CRM and contact
center services, serves companies around the world with customer acquisition,
customer care, technical support and debt collection programs. In 2012, it
reported consolidated revenue of €2,347 million ($3,028 million, based on €1 =
The Group operates about more than 100,000 computerized workstations, with
138,000 employees across more than 270 contact centers in 46 countries serving
78 markets. It manages programs in more than 66 languages and dialects on
behalf of major international companies operating in a wide variety of
Teleperformance shares are traded on the NYSE Euronext Paris market,
Eurolist-Compartment A, and are eligible for the deferred settlement service.
They are included in the following indices: SBF 120, STOXX 600 and France CAC
Mid & Small.
Symbol: RCF - ISIN: FR0000051807 - Reuters: ROCH.PA - Bloomberg: RCF FP
For further information and media inquiries please visit the Teleperformance
website at www.teleperformance.com.
QUY NGUYEN-NGOC, Tel: + 33 1 53 83 59 87
Investor Relations Director
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