Lithium Joins SAP® PartnerEdge® Program as an SAP Software Solution and Technology Partner Lithium's Community Solutions Extend SAP’s Web Channel Products With User-Generated Content, Customer-To-Customer Advice And Help Lithium Network Conference 2013 Business Wire SAN FRANCISCO & MUNICH -- April 24, 2013 Lithium Technologies, the leader in Social Customer Experience, today announced that it joins the SAP® PartnerEdge® program as an SAP software solution and technology partner. Web channel products by SAP can now be extended by Lithium's community functions and user-generated content. Lithium’s goal is to supply customers with the full scope of functions they need for an optimum purchasing experience, giving shoppers the chance to post product feedback and provide advice and help for others. Lithium’s community solutions will support SAP's shopping cart, catalog and shop systems by adding review, rating and help functions (Q&A). Demand is particularly growing for community-based social support. Lithium's community solutions also offer the option of automating processes and making use of existing information to complement customer profiles and customer history in the SAP Customer Relationship Management (SAP CRM) application. In addition, the advice and help provided by customers to customers in communities is an important factor in significantly lowering companies' support costs. Lithium manages German-speaking communities for major clients including HP, Skype, Sony Playstation, O2 and Helsana -- comprehensive proof of its market-leading expertise in customer experience services and community building and expansion. About Lithium Technologies Lithium helps companies unlock the passion of their customers. Lithium software powers amazing Social Customer Experiences for more than 400 iconic brands includingAT&T,BT,Best Buy,Indosat,Sephora,SkypeandTelstra. Lithium helps companies grow brand advocacy, drive sales, reduce costs and accelerate innovation to create social communities that redefine the customer experience. For more information, visitlithium.com, or connect with us onTwitter,Facebookand our own community–the Lithosphere. Lithium is privately held with corporate headquarters in Emeryville, Calif. and offices in Europe, Asia and Australia. The Lithium® logo is a registered Service Mark of Lithium Technologies. All trademarks and product names are the property of their respective owners. SAP, SAP PartnerEdge and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries. All other product and service names mentioned are the trademarks of their respective companies. Contact: Lithium Technologies Corporate Headquarters & Global Michael Paige, +1 510-318-7014 firstname.lastname@example.org or Central & Southern Europe, Middle East & Africa Sandra Teuber, +41 (79) 2237356 email@example.com or UK & Northern Europe Prelini Chiechi, +44 (7826) 912788 firstname.lastname@example.org or Asia-Pacific, Australia & New Zealand Imogen Riley, +61 413 274 210 email@example.com or Bite Communications, Munich for Lithium Jürgen Rast Cornelia Krannich Tel. +49 (0)89 / 444 46 74 66 Tel. +49 (0)89 / 444 46 74 55 Fax +49 (0)89 / 444 46 74 79 firstname.lastname@example.org email@example.com
Lithium Joins SAP® PartnerEdge® Program as an SAP Software Solution and Technology Partner
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