Lithium Joins SAP® PartnerEdge® Program as an SAP Software Solution and Technology Partner

  Lithium Joins SAP® PartnerEdge® Program as an SAP Software Solution and
  Technology Partner

     Lithium's Community Solutions Extend SAP’s Web Channel Products With
         User-Generated Content, Customer-To-Customer Advice And Help

Lithium Network Conference 2013

Business Wire

SAN FRANCISCO & MUNICH -- April 24, 2013

Lithium Technologies, the leader in Social Customer Experience, today
announced that it joins the SAP® PartnerEdge® program as an SAP software
solution and technology partner.

Web channel products by SAP can now be extended by Lithium's community
functions and user-generated content. Lithium’s goal is to supply customers
with the full scope of functions they need for an optimum purchasing
experience, giving shoppers the chance to post product feedback and provide
advice and help for others. Lithium’s community solutions will support SAP's
shopping cart, catalog and shop systems by adding review, rating and help
functions (Q&A).

Demand is particularly growing for community-based social support. Lithium's
community solutions also offer the option of automating processes and making
use of existing information to complement customer profiles and customer
history in the SAP Customer Relationship Management (SAP CRM) application. In
addition, the advice and help provided by customers to customers in
communities is an important factor in significantly lowering companies'
support costs.

Lithium manages German-speaking communities for major clients including HP,
Skype, Sony Playstation, O2 and Helsana -- comprehensive proof of its
market-leading expertise in customer experience services and community
building and expansion.

About Lithium Technologies

Lithium helps companies unlock the passion of their customers. Lithium
software powers amazing Social Customer Experiences for more than 400 iconic
brands includingAT&T,BT,Best Buy,Indosat,Sephora,SkypeandTelstra.
Lithium helps companies grow brand advocacy, drive sales, reduce costs and
accelerate innovation to create social communities that redefine the customer
experience. For more information, visitlithium.com, or connect with us
onTwitter,Facebookand our own community–the Lithosphere. Lithium is
privately held with corporate headquarters in Emeryville, Calif. and offices
in Europe, Asia and Australia.

The Lithium® logo is a registered Service Mark of Lithium Technologies. All
trademarks and product names are the property of their respective owners.

SAP, SAP PartnerEdge and all SAP logos are trademarks or registered trademarks
of SAP AG in Germany and in several other countries. All other product and
service names mentioned are the trademarks of their respective companies.

Contact:

Lithium Technologies
Corporate Headquarters & Global
Michael Paige, +1 510-318-7014
michael.paige@lithium.com
or
Central & Southern Europe, Middle East & Africa
Sandra Teuber, +41 (79) 2237356
sandra.teuber@lithium.com
or
UK & Northern Europe
Prelini Chiechi, +44 (7826) 912788
prelini.chiechi@lithium.com
or
Asia-Pacific, Australia & New Zealand
Imogen Riley, +61 413 274 210
imogen.riley@lithium.com
or
Bite Communications, Munich for Lithium
Jürgen Rast
Cornelia Krannich
Tel. +49 (0)89 / 444 46 74 66
Tel. +49 (0)89 / 444 46 74 55
Fax +49 (0)89 / 444 46 74 79
juergen.rast@biteglobal.com
cornelia.krannich@biteglobal.com
 
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