Ricoh Delivers Enhanced Workflow Solutions for Print Service Providers

Ricoh Delivers Enhanced Workflow Solutions for Print Service Providers 
RICOH ProcessDirector, InfoPrint Manager, InfoPrint ADF Essentials
and More Bring New Efficiency, Flexibility and Scalability to
Clients' Operations 
BOULDER, CO -- (Marketwired) -- 04/24/13 --  Ricoh Production Print
Solutions LLC (Ricoh), a leading provider of digital output
solutions, today announced a broad range of new features and
enhancements to its workflow software and solutions portfolio. These
latest updates can now better address the multiple pain points that
customers -- ranging from large transactional mailers to smaller
commercial printers -- are facing everyday: errors with manual
processes, increasing postal costs, lack of integrity for critical
communications documents and much more. These new workflow offerings
are available today to Ricoh customers.  
"At Ricoh, we realize that print service providers today are seeking
easy-to-use, cost-effective solutions that can help expand their
business while maintaining operational flexibility and integrity. The
wealth of regulations governing sensitive documents considered
critical is always changing. It is ever more vital that organizations
strive to implement a proven workflow backbone," said Theresa Lang,
vice president, solutions and services, Ricoh. "Our new portfolio
empowers print service providers to look their customers in the eye
and say that they are indeed equipped with proven, effective and
scalable workflow solutions." 
Today's workflow portfolio enhancements include:  

--  RICOH ProcessDirectorand RICOH ProcessDirector Express - this
    award-winning software portfolio has been enhanced to feature a
    completely redesigned visual interface for workflow building as well
    as new printer connections. The enhancements support RICOH
    ProcessDirector and RICOH ProcessDirector Express' ability to
    streamline print operations, improve process integrity, increase
    operator productivity and lower costs.
    RICOH ProcessDirector's sweet spot is critical communications
    production print operations that require precision but are hindered by
    manual processes, little or no job tracking, no document-level
    integrity and postal inefficiencies. With the new, simplified user
    interface, customers are able to create job types and
    simple-to-complex workflows using drag-and-drop icons, thus
    alleviating previous pain points due to the superior ease-of-use.
    Smaller enterprise customers leveraging RICOH ProcessDirector Express
    will also be able to reap such benefits on a scale that is more
    appropriate for their monthly volumes.
    Support is now available for a wider array of cutsheet finishing
    such as perfect, ring or ring punch; folding such as Z fold, C fold,
    Gate, Saddle or Parallel; stapling and punching capabilities offering
    printers the ability to tap into RICOH ProcessDirector and RICOH
    ProcessDirector Express across more types of printers. These
    enhancements also enable customers to:
    --  Specify if media should be used for the whole job or for selected
        pages of the job by media name
    --  Request many of the finishing capabilities be installed and
        available on that printing device
    --  Set up media, finishing, and binding as RICOH ProcessDirector job
        properties and set in the JDF job ticket for the job
        To watch a video demo of the new RICOH ProcessDirector, click

--  InfoPrint Manager - InfoPrint Manager provides enterprise output
    management capabilities that reduce the total cost of operations (TCO)
    and help companies manage output centrally. Recent releases have
    further enhanced the following capabilities of InfoPrint Manager for
    AIX and InfoPrint Manager for Windows:
    --  Enabling the InfoPrint Manager administrators to manage enterprise
        print, freeing enterprise application administrators for other
    --  Delivering savings related to print server consolidation and IT
        infrastructure simplification
    --  Allowing enterprise-wide print to be brought under the control of
        managed print services, and the help desk to have one point of
        access and control
    --  Supporting applications like ERP and CRM in addition to mainframe
        and legacy print
    --  Increasing output security while decreasing the costs of
        distributed output with features such as Pull Print via our
        Equitrac integration
    --  Furnishing message, error and accounting logs to help diagnose
        problems and providing audit tracking and accounting information
        for chargeback purposes
    --  And more here.
--  InfoPrint ADF Essentials - now offered via the cloud or as an
    on-premise offering, InfoPrint ADF Essentials helps mailers streamline
    print operations and maintain high-integrity environments while
    implementing automated postal processing. As a new cloud-based
    solution, ADF Essentials offers small to mid-sized mailers the
    opportunity to operate workflow in a secure environment as a Software
    as a Service (SaaS), giving them access to the same proven solutions
    as companies with larger budgets. It combines both postal mail
    optimization and workflow features to help customers cost-effectively
    manage their mailrooms.
--  TEC Mailing Solutionstechnologypartnership - SaaS provider of name and
    address hygiene along with bulk mail sortation services for
    web-to-print, CRM, ERP, and variable digital printing solutions, TEC
    Mailing Solutions, has teamed up with Ricoh to provide cloud-based
    support for critical mailing output enabling cost-savings and
    automated, streamlined workflow throughout a broad range of print and
    mail operations.

For more information about Ricoh's workflow portfolio and its latest
enhancements, please visit: 
| About Ricoh | 
Ricoh is a global technology company specializing in office imaging
equipment, production print solutions, document management systems
and IT services. Headquartered in Tokyo, Ricoh Group operates in more
than 200 countries and regions. In the financial year ending March
2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx.
23 billion USD). 
The majority of the company's revenue comes from products, solutions
and services that improve the interaction between people and
information. Ricoh also produces award-winning digital cameras and
specialized industrial products. It is known for the quality of its
technology, the exceptional standard of its customer service and
sustainability initiatives. 
Under its corporate tagline, imagine.change. Ricoh helps companies
transform the way they work and harness the collective imagination of
their employees. 
For further information, please visit 
Media Contact:
Tracey Sheehy
Breakaway Communications for Ricoh Production Print Solutions
Tel: (212)616-6003
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