Package Recipients Can Now Customize Deliveries to Their Home with FedEx
Free Sign Up for New Suite of Options Offering U.S. Customers More Flexibility
than Ever Before
MEMPHIS, Tenn. -- April 23, 2013
FedEx Corp. (NYSE: FDX), through its FedEx Services subsidiary, has launched
FedEx Delivery Manager^SM which gives U.S. customers a range of options to
schedule dates, locations and times of delivery.
By signing up at fedex.com/delivery, customers can receive notification of
FedEx Express and FedEx Ground packages en route to their homes, and can
choose various delivery options. Sign up is free. Some options, including
scheduling deliveries for a specific date, or time, or to another address are
available for a nominal fee. Customers can also actively track and manage the
deliveries en route to or from their home without a tracking number or even a
“FedEx Delivery Manager puts convenience in the hands of our customers,” said
Raj Subramaniam, executive vice president of Marketing and Communications at
FedEx Services. “These flexible options help provide more ways for our
customers to manage deliveries to suit their schedules.”
FedEx Delivery Manager is available through multiple digital
platforms—including a free mobile app—and customers can request alerts via
email, SMS text or phone, providing advance notifications about packages being
shipped to their homes.
With FedEx Delivery Manager, customers can request the options they want, when
they want them, without being locked into a premium-priced membership.
FedEx Delivery Manager – Designed for our Customers
*Out and about? Customers can tell FedEx where they would like their
package delivered, for example, “Leave it at the back door.”
*Need it now? By providing their signature online or in advance of the
delivery, customers can authorize FedEx to deliver their packages, even if
they are not home to receive them.
*Want it held? Customers can request a vacation hold. FedEx Delivery
Manager allows customers to select a date range of up to 14 calendar days
to suspend deliveries to a residential address.
*Need extra convenience? Customers can request to have their package held
at a nearby FedEx Office or FedEx Express location and pick it up at a
*Want it on a certain day or at a specific time? Customers can conveniently
request a specific day and/or time for delivery after the original date.
*Changed your location — or your mind? Customers can request to have their
package delivered somewhere other than the original destination — such as
their office or even another address across the country.
About FedEx Corp.
FedEx Corp. (NYSE: FDX) provides customers and businesses worldwide with a
broad portfolio of transportation, e-commerce and business services. With
annual revenues of $44 billion, the company offers integrated business
applications through operating companies competing collectively and managed
collaboratively, under the respected FedEx brand. Consistently ranked among
the world's most admired and trusted employers, FedEx inspires its more than
300,000 team members to remain "absolutely, positively" focused on safety, the
highest ethical and professional standards and the needs of their customers
and communities. For more information, visit news.fedex.com.
Photos/Multimedia Gallery Available:
FedEx Media Relations
Carla Boyd, 616-608-6784
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