KeyBank Receives Eighth "Outstanding" Rating From OCC On Community Reinvestment Act Exam

      KeyBank Receives Eighth "Outstanding" Rating From OCC On Community
                            Reinvestment Act Exam

Key is Only Bank among the 25 Largest to Achieve Eight Consecutive Outstanding

PR Newswire

CLEVELAND, April 19, 2013

CLEVELAND, April 19, 2013 /PRNewswire/ --KeyBank (NYSE: KEY)has earned its
eighth "Outstanding" rating from the Office of the Comptroller of the Currency
(OCC), for exceeding the terms of the Community Reinvestment Act (CRA) exam.
Key is the only U.S. national bank among the 25 largest to be rated
Outstanding by the OCC for eight consecutive review periods, since the Act's
passage in 1977.

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"We're honored to have earned an 'Outstanding' rating from the OCC for the
eighth consecutive time," said Beth Mooney, KeyCorp chairman and chief
executive officer. "It's a testament to the character of our people and our
commitment to serving all markets in our footprint. We're especially proud to
have provided loans, investments and services throughout the exam period,
which was the height of the financial crisis. Being a responsible bank during
difficult times matters to the communities that we serve." 

The Community Reinvestment Act requires banks to meet the credit needs of low-
and moderate-income communities across America. The exam rates institutions in
three categories: lending, investment, and services. Included in the
assessment are bank practices such as mortgage lending, small business
lending, community development lending, investments in community development
organizations and projects, bank services to communities, and employee
community involvement. For the overall rating and the three subcategories,
banks are assigned one of four ratings: "Outstanding," "Satisfactory," "Need
to Improve" or "Substantial Noncompliance." The OCC completes a CRA exam for a
bank every three to four years, and Key's recent exam period covered July 1,
2008 – September 30, 2011.

"It's not enough to just satisfy compliance requirements," said Bruce Murphy,
head of KeyBank's Corporate Responsibility Group. "We focus on broadly
investing in our communities in terms of philanthropy, affordable housing,
business and mortgage loans, programs with community partners, and services
that make a difference. Our business approach is to balance mission and
margin, so that both shareholders and communities benefit from our

Significant community achievements during the exam period (July 1, 2008 to
September 30, 2011), which led to KeyBank's Outstanding rating, include:

  oKeyBank extended more than $2.9 billion to developments in underserved
    communities in the form of debt and equity. Key's participation in
    commercial economic development projects stabilize and revitalize
    neighborhoods and provide affordable housing.
  oKeyBank financed the construction of more than 119,000 affordable housing
    units, designed for individuals who earn less than 60 percent the U.S.
    average median income.
  oKeyBank cashed government and payroll checks for more than 31,000 people
    through KeyBank Plus. KeyBank Plus offers nontraditional banking products
    to underserved communities, such as low fee check cashing, free financial
    education, checkless checking, and a short term line of credit, preferable
    to a payday loan.
  oKeyBank's free tax preparation day, Super Refund Saturday, helped return
    more than $9 million in refunds to low- and moderate-income residents.
  oThrough KeyBank Foundation, KeyCorp distributed $40 million to nonprofit
  oKeyBank employees volunteered 25,000 hours of service to approximately 600
    nonprofit organizations serving low- and moderate-income individuals.
  oKeyBank employee volunteers taught free financial education classes to
    more than 28,000 individuals from January 1, 2004 – September 30, 2011.

KeyBank's CRA focus is part of its overall commitment to corporate
responsibility, which includes the bank's philanthropy, sustainability,
volunteerism, and diversity efforts, such as:

  oNeighbors Make the Difference Day, an annual company-wide day of
    volunteerism in local neighborhoods. During the exam period, KeyBank
    employees volunteered a total of 100,400 hours, or $2.8 million in salary
    equivalency, on nearly 3,000 projects nationwide.
  oKeyBank's commitment to supplier diversity. KeyBank spent 15 percent of
    its overall vendor budget with minority-, women-, and veteran owned
    businesses each of the past three years, compared to the average of eight
    percent spent by publicly traded corporations.

About KeyCorp
KeyCorp was organized more than 160 years ago and is headquartered in
Cleveland, Ohio. One of the nation's largest bank-based financial services
companies, Key had assets of approximately $89.2 billion at March 31, 2013.

Key provides deposit, lending, cash management and investment services to
individuals and small and mid-sized businesses in 14 states under the name
KeyBank National Association. Key also provides a broad range of
sophisticated corporate and investment banking products, such as merger and
acquisition advice, public and private debt and equity, syndications and
derivatives to middle market companies in selected industries throughout the
United States under the KeyBanc Capital Markets trade name. For more
information, visit KeyBank is Member FDIC.


Contact: Marylee Gotch, KeyBank, 216-471-2880,;
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