ComEd Offers Safety Tips on Flooded Basements
CHICAGO, April 18, 2013
CHICAGO, April 18, 2013 /PRNewswire/ -- Storms bring a risk of basement
flooding. Because so many people have critical systems and other electronic
devices in their basements, there is a higher risk of electrocution when
entering a flooded basement to assess damage. ComEd offers the following
safety tips for customers with flooded basements.
oCustomers should call ComEd at 1-800-EDISON-1 (1-800-334-7661) to
disconnect power before entering a flooded basement.
oNever wade into a flooded basement unless all electricity has been
disconnected (such as power that supplies sump pumps, freezers, etc.).
Water may be in contact with electrical outlets, appliances or cords.
oIf you are experiencing a power outage, do not wade into a flooded
basement. Power may be restored while you are in the flooded basement and
the motors on appliances may be submerged.
oNever attempt to turn off power at the breaker box if you must stand in
water to do so.
oNever operate electrical appliances or devices or touch electrical
switches, outlets or cords if you are standing in water or are on a wet
surface, of if you are wet.
oBe aware of any electrical equipment that could be energized and in
contact with water.
Public safety is paramount during storms and ComEd encourages the public to
remember to take the following precautions:
oNever approach a downed power line. If you encounter a downed power line,
immediately call ComEd at 1-800-EDISON1 (1-800-334-7661) or access our
website at ComEd.com and report the location. Spanish-speaking customers
should call 1-800-95-LUCES (1-800-955-8237).
oCheck on elderly and other sensitive family members and neighbors to
ensure their safety, and in the event of an extended outage, assist them
in reaching an alternate location.
If customers experience a power outage, they can text OUT to 26633 (COMED) to
report their outage and receive restoration information, and can follow the
company on Twitter @ComEd or on Facebook at Facebook.com/ComEd to stay up to
date on the latest ComEd storm restoration information. ComEd also has an
interactive outage map on its website, which allows customers to easily find
information on the location and size of outages and get estimated power
restoration times. Additionally, ComEd has introduced a mobile app for iPhone
and Android® smart phones that gives customers the ability to report power
outages and manage their accounts.
More storm safety information can be found on ComEd's website at
Commonwealth Edison Company (ComEd) is a unit of Chicago-based Exelon
Corporation (NYSE: EXC), the nation's leading competitive energy provider,
with approximately 6.6 million customers. ComEd provides service to
approximately 3.8 million customers across northern Illinois, or 70 percent of
the state's population.
Contact: ComEd Media Relations, (312) 394-3500
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