Certify Releases SpendSmart Report for Q1, 2013
Starbucks, McDonald's, Marriott, Delta, and Avis Top the Lists, With
Surprising Regional Findings in Major Metropolitan Areas
PORTLAND, ME -- (Marketwired) -- 04/18/13 -- Leading cloud-based
travel and expense management software provider Certify announced the
results of its latest business spending report, covering the first
quarter of 2013. Top-expensed vendors for the quarter include
Starbucks, McDonald's, Subway, Marriott, Hampton Inn, Avis, Delta,
United, Shell and Verizon. The quarterly Certify SpendSmartâ„¢ Report
analyzes vendors, expense amounts and satisfaction rating data on
business expenses collected directly from end users. Certify
SpendSmart handles millions of receipts and expenses to provide
valuable insights to Certify clients and the business travel and
expense industry at large.
The report shows that breakfast was dominated by Starbucks, with
14.14% of expenses and averaging $7.86 per receipt. When it comes to
lunch, Subway beat McDonald's to claim the top spot in the lunch
category. Subway claimed 3.11% of all lunch expenses, averaging
$10.79 per receipt. McDonald's was the top dinner vendor, followed by
Outback Steakhouse and Chili's. Vendors with the highest average
customer satisfaction rating include Chick-fil-A, Westin Hotels,
Southwest Airlines, Alaska Airlines, Amazon, Whole Foods, Starbucks,
USPS and Publix.
Certify's cloud-based travel and expense software is used by
companies of all sizes and across all industries. The company has
been tracking corporate travel and expense data since 2009 and is one
of the only cloud software vendors that offers integrated travel
booking, travel and expense management and reimbursement in one
"Our customers value the insights we bring that highlight the latest
trends in business T&E expenses. These insights help them plan
budgets, evaluate policies and choose preferred vendors that best fit
their needs," says Robert Neveu, CEO of Certify. "The SpendSmart
Report tells us which vendors are delivering the best customer
satisfaction levels. When compared with average expense amounts and
popularity rankings, our customers can learn which vendors provide
the best value overall."
Starbucks: 5.05% of expenses, averaging $9.03
McDonald's: 2.85%, averaging $8.03
Subway: 1.64%, averaging $14.01
Panera Bread: 1.43%, averaging $35.99
HMS Host: 1.33%, averaging $14.62
Marriott: 8.95% of expenses, averaging $238.29
Hampton Inn: 6.4%, averaging $198.70
Courtyard by Marriott: 6.2%, averaging $153.80
Holiday Inn: 4.53%, averaging $149.99
Hilton: 4.47%, averaging $177.80
Most Expensed Airlines
Delta: 20.83% of expenses, averaging $373.80
United: 13.02%, averaging $452.56
Southwest: 9.04%, averaging $289.44
American: 8.99%, averaging $355.44
US Airways: 8.85%, averaging $268.02
Most Expensed Car-Rental Services
Avis: 17.4% of expenses, averaging $170.84
National: 15.61%, averaging $177.86
Hertz: 14.24%, averaging $243.84
Enterprise: 9.03%, averaging $193.02
Budget: 3.96%, averaging $172.60
Chick-fil-A beats McDonald's as most expensed restaurant in Atlanta
with 2.01% of meals compared to McDonald's 1.85%.
In Boston, Dunkin Donuts approaches the popularity of Starbucks with
4.5% of meals, compared to Starbucks at 6.92%. Legal Seafoods takes
third place with 3.5% of meals, averaging $67.59 per receipt.
Zip Car ranks as #6 rental car provider in Chicago, just after
Enterprise, with 4.6% of rentals.
Starbucks beats McDonald's in Dallas by more than double, with 8.98%
of meals expenses compared to McDonald's 3.27%. Starbucks was also
rated higher with 4.2 stars compared to McDonald's 4.0.
Boingo Wireless claims 3.79% of general expenses in Los Angeles, the
second-highest vendor among general expenses.
Seamless claims 8.07% of all meals, with average expense amount of
$29.27. Just behind Seamless, Starbucks claims second most expensed
vendor for meals and takes the spot for highest rated vendor with a
perfect 5 out of 5 stars.
Square Inc. is reported as a vendor so many times in San Francisco
that it claims top spot in the general category with 8.85% of general
Certify is the leading online travel and expense management solution
for companies of all sizes. Organizations worldwide book travel and
complete expense reports quickly, easily and cost effectively using
Certify cloud and mobile applications. For more information about
Certify please call 207.773.6100 or visit http://www.certify.com.
Shouldn't we list the first highest?
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