(The following press release from the New York State Governor's Office was
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State of New York | Executive Chamber
Andrew M. Cuomo | Governor
For Immediate Release: April 18, 2013
GOVERNOR CUOMO UNVEILS 'SCORECARD' TO MEASURE UTILITIES' PERFORMANCE
Governor Andrew M. Cuomo today unveiled a new “utility scorecard” to hold
utilities accountable for power restorations after a significant outage using a
quantitative assessment of electric utility performance, as part of the State’s
efforts for more aggressive review and evaluation of utilities following
Superstorm Sandy. The proposed scorecard will be issued by the Public Service
Commission (PSC) for public review and comment to ensure the performance
metrics are the most comprehensive and effective.
The proposed scorecard builds on the work of the Moreland Commission on Utility
Storm Preparation and Response, the NYS Ready commission and the NYS Respond
commission, convened by the Governor after Superstorm Sandy to ensure that the
State’s critical systems and services are prepared for future natural disasters
and other emergencies.
“A utility scorecard will help establish standards to promote effective
emergency preparation and response by utilities in the restoration of power to
their communities,” said Governor Cuomo. “Holding utilities accountable to such
standards will ensure that they have the ability, capacity, and mindset to act
quickly and effectively. My administration will continue to work aggressively
to enact reforms that will overhaul and improve New York State’s emergency
preparedness and response capabilities, as well as improve the strength and
resilience of the state’s infrastructure to better withstand major weather
“The provision of reliable and dependable energy supply is critical to the
health and safety of New Yorkers,” said Commission Chairman Garry Brown. “To
fulfill this important obligation, utilities must appropriately respond to
emergencies, and the Commission must be able to assure that the utilities are
adequately prepared to respond to emergency events, and that they respond
appropriately to the challenge of restoring service promptly and efficiently.”
The development of a quantitative metrics scorecard is the direct result of
newly enacted changes to the Public Service Law advanced by Governor Cuomo and
codified as part of the 2013-14 State Budget. The new law requires increased
PSC oversight of utility emergency response plans, and it provides the
Commission with the authority to assess civil penalties against utilities. The
development of criteria to judge utility performance is the first step to
ensure more aggressive regulatory oversight.
The areas addressed by the scorecard include:
· The advanced preparation of each utility prior to a significant outage;
· The ability of each company to restore service after a significant outage;
· Each company’s communication during a significant outage.
The scorecard will provide quantitative measures to assist the PSC in its
evaluation of utility performance, its determination of whether to assess a
penalty, and the magnitude of the penalty to be assessed.
In addition to developing performance criteria, the law requires that the PSC
review and approve electric emergency response plans filed annually by electric
corporations and specifies subject areas to be covered in the emergency
response plans. The significantly more stringent assessment and overview of
utility activity in New York were enacted as part of Governor Cuomo’s 2013-14
PSC review and approval of the emergency response plans will require
establishment of a process for public comment that will be applicable to each
electric utility’s emergency plan. The approved plans would serve as foundation
for subsequent enforcement action by the Commission.
Additional news available at www.governor.ny.gov
New York State | Executive Chamber | firstname.lastname@example.org | 518.474.8418
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