Dr. Gavin Michael Joins JPMorgan Chase as Head of Digital for Consumer and
NEW YORK -- April 18, 2013
Chase announced today that Dr. Gavin Michael has joined the firm as Head of
Digital for Chase’s Consumer and Community Banking division. Michael served as
the Chief Technology Innovation Officer at Accenture since 2010, where he was
responsible for the innovation agenda, technology strategy, and research and
development. He will report to Gordon Smith, CEO of Chase Consumer and
Community Banking, and Guy Chiarello, Chief Information Officer for JPMorgan
“We are extremely pleased to have Gavin join the firm,” said Gordon Smith, CEO
of Consumer & Community Banking. “With over 31 million active Chase.com users
and more than 12 million active mobile users, it’s important that we continue
to innovate and provide exceptional customer experience in our internet and
mobile channels. Gavin has more than 20 years of experience across Retail
Banking technology, including governance, organization, strategy, and
innovation. His experience in running large, complex global projects across
financial services and consulting makes him a great fit to lead Chase’s mobile
and digital channel.”
Prior to joining Accenture in 2010, Michael had a series of senior technology
roles at Lloyd’s Banking Group, including Retail Chief Information Officer. In
this role, he drove branch technology innovations at the center of their
customer experience strategy. He previously held senior roles at National
Australia Bank and IBM.
Michael received his Ph.D. in Computer Science from Australian National
University and his undergraduate degree from University of Western Australia.
Chase is the U.S. consumer and commercial banking business of JPMorgan Chase &
Co. (NYSE: JPM), a leading global financial services firm with assets of $2.4
trillion and operations in more than 60 countries. Chase serves more than 52
million consumers and small businesses through more than 5,600 bank branches,
18,700 ATMs, credit cards, mortgage offices, and online and mobile banking as
well as through relationships with auto dealerships. More information about
Chase is available at www.chase.com.
JPMorgan Chase & Co.
Lauren Francis, 212-270-4435
Follow us @ChaseNews
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