Xerox Delivers: The Future of Healthcare

  Xerox Delivers: The Future of Healthcare

Business Wire

WASHINGTON, D.C. -- April 17, 2013

Innovation and collaboration bring hope to the healthcare community this week
with the focus on new concepts, discussions and optimism coming from TEDMED
2013. As a sponsor, Xerox shares its solutions and innovations on how the
company is helping simplify healthcare.

“TEDMED attendees and healthcare players share the same goal – delivering
quality, accessible and affordable healthcare – and Xerox is behind the scenes
with solutions that simplify the business of healthcare so providers can focus
more on this goal,” said Lynn Blodgett, president of Xerox Services. “With
more than 25 percent of our services business serving the healthcare industry,
we're applying Xerox renowned innovation in areas like data analytics to
enable improvements in how healthcare is delivered around the world.”

Zero defects

One way to improve healthcare is to take better advantage of the massive
amounts of patient data collected by doctors, insurance companies and others,
and apply analytics to predict future health outcomes.

For example, Xerox’s Midas+ solutions track patients through a hospital’s
Electronic Medical Record (EMR) system and use predictive analytics to improve
care and make progress toward charging for value, not procedures. This
information can help reduce readmission rates and improve monitoring of
in-home aftercare.

Xerox believes healthcare needs a “zero defects” policy – just as the aviation
industry has. Human error and bureaucracy can make this difficult, but tools
like Midas+ get hospitals closer to this goal by giving providers something to
look at (easily accessible information), something to follow through on
(predictive and prescriptive recommendations) and something actionable (a plan
with measurable results).

Improving lives

Xerox brings its strong history of innovation to healthcare with technologies
that help free practitioners of paperwork so they can focus on care, spend
more time monitoring patients’ health, prevent complications and help patients
understand their healthcare choices. New Xerox technologies helping to save
lives include:

  *In India and the U.S., researchers at the Xerox Research Center in
    Webster, N.Y., are helping protect infection-prone premature infants by
    monitoring their vital signs with video streams instead of putting
    electrodes on fragile skin or attaching sensors to an ear or fingertip.
    The new system trains an overhead video and thermal camera on the infant
    to obtain accurate pulse, breathing and body temperature readings.
  *The Xerox Research Centre Europe in Grenoble, France, is developing a
    system to analyze medical records and search for specific terms, sequences
    of facts, drug names and how they are linked to determine if a patient may
    have contracted an infection. It then alerts hospital staff of the risk.
  *Xerox is working on a “smart” medication packaging to help patients more
    easily manage their daily pill regimen to lower the risk of adverse drug
    interactions and coordinate information between doctors, specialists,
    pharmacists and patients. Using innovations in personalization, data
    collection and packaging, the system organizes medication, provides
    personalized instruction and tracks if a patient is adhering to doctor’s
    orders.
  *Xerox’s Digital Nurse Assistant is helping increase efficiency and patient
    interaction. When a nurse enters a patient’s room, the patient’s data is
    displayed in real-time on a bedside monitor and on the nurse’s mobile
    device. The information is gathered through a digital tag worn by the
    nurse that determines if the patient needs close monitoring or
    medications. This eliminates the need for the nurse to search for
    information, medications, supplies and support staff.

The patient

Xerox helps the healthcare industry create a patient-centered experience, by
using mobile, consumer-powered technology to deliver health and insurance
information to patients and to provide caregivers the insight to decide on
treatment. It’s a system that grows more effective and cost efficient daily by
emphasizing wellness and well-being over diagnosis and treatment of symptoms.
It’s making healthcare easier, simplifying back-office work to improve
interactions and patient outcomes.

“With the smart use of patient data and innovation, we’re seeing patient care
improve, but it’s just the beginning,” said Will Saunders, senior vice
president and group president of Government Healthcare Solutions, Xerox.
“Through innovation, technology and the automation of business processes,
caregivers and patients will have the actionable information and resources
they need to make informed and collaborative decisions that ultimately lead to
superior care.”

Xerox at TEDMED

For the latest from Xerox at TEDMED follow @XeroxHealthcare and the hashtag
#SimpleHealth.

About Xerox

With sales approaching $23 billion, Xerox (NYSE: XRX) is the world’s leading
enterprise for business process and document management. Its technology,
expertise and services enable workplaces – from small businesses to large
global enterprises – to simplify the way work gets done so they operate more
effectively and focus more on what matters most: their real business.
Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and
IT outsourcing services, including data processing, healthcare solutions, HR
benefits management, finance support, transportation solutions, and customer
relationship management services for commercial and government organizations
worldwide. The company also provides extensive leading-edge document
technology, services, software and genuine Xerox supplies for graphic
communication and office printing environments of any size. The 140,000 people
of Xerox serve clients in more than 160 countries. For more information, visit
http://www.xerox.com, http://news.xerox.com or http://www.realbusiness.com.
For investor information, visit http://www.xerox.com/investor.

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Contact:

Media:
Xerox,
Ken Ericson, +1-410-571-0161, kenneth.ericson@xerox.com
or
Text100 for Xerox,
Nick Rovisa, +1-585-697-2606, nick.rovisa@text100.com