CSG Evolves Integrated Charging and Policy Capabilities

  CSG Evolves Integrated Charging and Policy Capabilities

 CSG ICP 2.0 Provides a Platform for Revenue-boosting Enhancements and a more
                         Powerful Customer Experience

Business Wire

ENGLEWOOD, Colo. -- April 17, 2013

CSG Systems International, Inc.(NASDAQ: CSGS), a global provider of software
and services-based business support solutions that help clients generate
revenue and maximize customer relationships, announces CSG Integrated Charging
and Policy (ICP) 2.0.

CSG ICP 2.0 is the newest version of the company’s integrated online charging
and policy management solution, designed to help Communications Service
Providers (CSPs) optimize network traffic and empower consumers to control the
access to and quality of their digital communication services. The solution
enhances the consumer experience while leading to revenue generation
opportunities for the CSP.

Based upon its successful history of delivering real-time convergent charging
solutions, CSG has extended the integration of online charging and policy
management to address consumers’ increasing expectations for flexibility in
how they use communication and entertainment services. Key features include
support for the use of parental controls, mobile tethering, managing bill
shock, and setting defined usage and spending limits and notifications.

In this latest release, CSG has also expanded the core charging and policy
solution’s network and control scenarios available out of the box, to enable
CSPs to roll out new offers in an agile and flexible manner. Most recently,
CSG successfully proved the benefits of this approach with one of Europe’s
leading multi-country telecom operators, illustrating that charging, when used
alongside policy, can manage network usage while growing revenue.

When policy and charging are combined, solutions for managing flexible
customer consumption caps, and enabling choices for monetary top-ups, quality
or speed upgrades/downgrades become possible. CSG ICP 2.0 enables these
scenarios in an adjunct fashion to the CSP’s existing systems through an
interoperable, standards-based framework.

“Policy management has become a vital tool for CSPs to manage and maintain
control of network bandwidth. Increasingly, CSPs are recognizing the need to
add a combined charging and policy solution to increase revenue as well as
offer network control,” said Sean Brown, senior vice president of product
management at CSG International. “For maximum efficiency, policy and charging
must be tightly integrated to deliver a better consumer experience while also
offering operational and network monetization advantages for the CSP.”

“The idea of combining policy management and on-line charging functionality is
not new, indeed, the potential benefits in terms of data service monetization
and improved customer experience through intelligent bandwidth control have
been known for a while,” says Peter Dykes, Senior Analyst at Informa Telecoms
& Media. “What has become clear over time however is that in order to fully
realize these benefits and at the same time enable sufficient flexibility to
exploit new revenue opportunities, policy and on-line charging must be tightly
integrated and the addition of new functionality should be a quick and simple
‘off-the-shelf’ process. These features are rapidly becoming a must-have for
CSP’s looking to monetize data services and at the same time keep their
customers happy.”

With CSG ICP 2.0, CSPs can realize faster time to market and monetization of
new services on advanced networks using new pre-configured use cases that
support multi-device plans and tethering plans out of the box. In addition,
the solution offers an enhanced consumer experience and personalization
through the ability to offer targeted add-on products that consumers are
willing to pay for such as bandwidth turbo boost. CSPs can easily manage
multi-device plans with shared quota and benefits across multiple smartphones
and tablets within a single account.

CSG ICP 2.0 will also provide key capabilities to European CSPs who must
comply with the European Union’s new Local Breakout legislation which will
come into effect in 2014.

The solution is fully convergent, supporting any type of payment method on
fixed and 2.5G, 3G and 4G/LTE mobile networks and is available today. For more
information, please visit:
http://www.csgi.com/products/revenue-management/charging-and-policy.

About CSG International

CSG Systems International, Inc. (NASDAQ: CSGS) is a market-leading business
support solutions and services company serving the majority of the top 100
global communications service providers, including leaders in fixed, mobile
and next-generation networks such as AT&T, Comcast, DISH Network, France
Telecom, Orange, T-Mobile, Telefonica, Time Warner Cable, Vodafone, Vivo and
Verizon. With over 30 years of experience and expertise in voice, video, data
and content services, CSG International offers a broad portfolio of licensed
and Software-as-a-Service (SaaS)-based products and solutions that help
clients compete more effectively, improve business operations and deliver a
more impactful customer experience across a variety of touch points. For more
information, visit our website at www.csgi.com.

Contact:

CSG International
Elise Brassell
Media Relations
+1 303.804.4962
Elise.Brassell@csgi.com
or
Liz Bauer
Investor Relations
+1 303.804.4065
Liz.Bauer@csgi.com
 
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