LogMeIn to Host Customer Care Breakfast Briefing at HDI Conference
"Customer Care in the Age of Instant Gratification" Features LogMeIn and
LAS VEGAS, April 16, 2013 (GLOBE NEWSWIRE) -- LogMeIn, Inc. (Nasdaq:LOGM) will
host a breakfast briefing tomorrow at the HDI Conference taking place this
week in Las Vegas. LogMeIn and its customer, Lexmark, a provider of printing
and imaging products, software, solutions and services will discuss strategies
for customer loyalty in today's ever-changing world of customer service.
Speakers will outline how Lexmark has evolved its people, processes and
technologies to empower their agents and put them at the center of the
What: Customer Care in the Age of Instant Gratification
When: Wednesday, April 17th at 7:30 am PT
Where: Mandalay Bay Hotel
Who: Ross Haskell, Director, Multichannel Customer Care Solutions at
LogMeIn and Trevor Bryan,
WW ISS Call Center Tools and Projects Coordinator at Lexmark
Haskell and Bryan will combine to discuss why companies need to help their
customer care organizations advance in order to overcome new challenges and
capitalize on fresh opportunities. They'll describe how social media, chat and
other communication channels, combined with expectations around resolution
speed, are all critical factors in this evolution.
HDI 2013 is the industry's leading technical service and support conference.
The event provides attendees with first-class technical service and support
training sessions, extraordinary keynote speakers and networking
opportunities. To learn more visit: http://www.hdiconference.com.
About LogMeIn, Inc.
LogMeIn (Nasdaq:LOGM) provides the essential cloud-based collaboration, IT
management, and customer service offerings required to empower, manage, secure
and support the new mobile workplace.Our solutions are used by tens of
millions of professionals to work from virtually anywhere on virtually any
Internet-enabled device.Hundreds of thousands of small and medium businesses
use our solutions to manage distributed work environments, embrace
employee-owned technology in the workplace and facilitate collaboration across
distributed teams.Thousands of the world's premier service providers,
including more than 50 of the world's largest telecom companies, use our
solutions to service and support their customers across mobile, social and
online channels.The company is headquartered in Boston's Innovation District
with offices in Australia, Hungary, India, Ireland, the Netherlands, and the
CONTACT: Craig VerColen
LogMeIn, Inc. Logo
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