Danish Hotel Guests Most Honest; Americans Come in 23rd Place

        Danish Hotel Guests Most Honest; Americans Come in 23rd Place

35 percent of hotel guests admit to pocketing room amenities according to
Hotels.com global survey

PR Newswire

DALLAS, April 15, 2013

DALLAS, April 15, 2013 /PRNewswire/ -- Many travelers revel in opening their
hotel room door and taking in all the wonderful amenities – a plush robe,
gourmet coffee, luxury bedding – that make the room feel like home, or even
better. However, 35 percent of global travelers take it one step further and
take these amenities to their home according to a recent survey by leading
online accommodation booking service Hotels.com®.

(Photo: http://photos.prnewswire.com/prnh/20130415/DA94209-INFO)

While a majority of hotel guests globally (65 percent) say they've never
pilfered an item from a hotel room – except toiletries, everyone takes those –
Danish travelers come out on top as exceptionally honest with 88 percent
saying they've never pocketed a hotel amenity. American travelers fall quite a
bit further down on the list with only 66 percent saying they've never stolen
an item from a hotel room. Here's how the rest of the countries surveyed
rank…assuming the respondents were honest about their own sticky finger

The Habits of Sticky-Fingered Global Travelers
                                     Percent that
Rank (by                             have never
honesty)        Country                              Most commonly taken item
                                     pocketed hotel
1               Denmark              88              Magazines/books
2               Netherlands          85              Magazines/books
3               Norway               84              Linens/towels
                Brazil               81              Magazines/books
4               Canada (Quebec)      81              Linens/towels
                Hong Kong            81              Linens/towels
7               Italy                80              Linens/towels
8               Russia               79              Magazines/books
9               Taiwan               78              Magazines/books
                South Korea          78              Magazines/books
11              Argentina            77              Magazines/books
                Singapore            77              Magazines/books
13              Ireland              75              Linens/towels
14              UK                   74              Magazines/books
                Switzerland          73              Magazines/books
15              New Zealand          73              Magazines/books
                Japan                73              Magazines/books
                Finland              73              Magazines/books
19              Germany              72              Magazines/books
                Australia            72              Magazines/books
21              France               71              Magazines/books
22              Canada (excluding    70              Magazines/books
                U.S.                 66              Linens/towels
23              China                66              Furnishings (lamp, clock,
25              Sweden               65              Linens/towels
26              Spain                64              Magazines/books
27              India                62              Magazines/books
28              Mexico               60              Magazines/books
29              Colombia             43              Magazines/books

While more than a third of global travelers have stolen hotel amenities, there
are a few niceties that guest are willing to pay for: a room with a view (29
percent) and a balcony (17 percent) came out on top.

The Hotels.com 2013 Amenities Survey also revealed that free Wi-Fi is king
when it comes to must-have hotel amenities.

  o34 percent say free Wi-Fi is the number one factor in choosing a hotel
    even on leisure stays.
  o56 percent of respondents said free Wi-Fi is their number one must-have
    when traveling for business.
  o66 percent indicated free Wi-Fi is the amenity they most wish would become
    standard at all hotels in 2013.

Creature comforts of home and food are also high on the priority list for

  o23 percent chose high-end coffee makers as their top modern in hotel room
  o43 percent said complimentary bottled water is the most appreciated simple
  oHappy hours, wine tastings or any other time with free food and drinks is
    42 percent of global travelers' favorite newly offered hotel service
  o23 percent cite unlimited free food and beverages as their most missed
    comfort from home when traveling.

Hotels.com makes it easy for travelers to find and book the perfect home away
from home with theme/type and amenities filters.

Press contacts:

Megan Tyrie – Finn Partners for Hotels.com
Phone: (212) 593-5815
Email: Megan.Tyrie@FinnPartners.com
Twitter: @finnpartners

Taylor L. Cole, APR
Hotels.com North America
Phone: (469) 335-8442
Email: taycole@hotels.com
Twitter: @TravelwithTLC


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SOURCE Hotels.com

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