Danish Hotel Guests Most Honest, but Canada is Divided

35 per cent of hotel guests admit to pocketing room amenities according to 
Hotels.com global survey 
TORONTO, April 15, 2013 /CNW/ - Many travellers revel in opening their hotel 
room door and taking in all the wonderful amenities - a plush robe, gourmet 
coffee, luxury bedding - that make the room feel like home, or even better. 
However, 35 per cent of global travellers take it one step further and take 
these amenities to their home according to a recent survey by leading online 
accommodation booking service Hotels.com®. 
While a majority of hotel guests globally (65 per cent) say they've never 
pilfered an item from a hotel room - except toiletries, everyone takes those - 
Danish travellers come out on top as exceptionally honest with 88 per cent 
saying they've never pocketed a hotel amenity. Quebecers weren't too far 
behind with 81 per cent; however English Canada wasn't quite as honest as 
their French counterparts at 70 per cent. Here's how the rest of the countries 
surveyed rank… assuming the respondents were honest about their own sticky 
finger tendencies! 
 _____________________________________________________________________
|                The Habits of Sticky-Fingered Global Travellers      |
|_____________________________________________________________________|
|                 |                 |Per cent that |                  |
|Rank (by honesty)|                 |  have never  |                  |
|                 |                 |pocketed hotel|Most commonly     |
|                 |Country          |   property   |taken item        |
|_________________|_________________|______________|__________________|
|1                |Denmark          |         88   |Magazines/books   |
|_________________|_________________|______________|__________________|
|2                |Netherlands      |         85   |Magazines/books   |
|_________________|_________________|______________|__________________|
|3                |Norway           |         84   |Linens/towels     |
|_________________|_________________|______________|__________________|
|                 |Brazil           |         81   |Magazines/books   |
|                 |_________________|______________|__________________|
|4                |Canada (Quebec)  |         81   |Linens/towels     |
|                 |_________________|______________|__________________|
|                 |Hong Kong        |         81   |Linens/towels     |
|_________________|_________________|______________|__________________|
|7                |Italy            |         80   |Linens/towels     |
|_________________|_________________|______________|__________________|
|8                |Russia           |         79   |Magazines/books   |
|_________________|_________________|______________|__________________|
|                 |Taiwan           |         78   |Magazines/books   |
|9                |_________________|______________|__________________|
|                 |South Korea      |         78   |Magazines/books   |
|_________________|_________________|______________|__________________|
|                 |Argentina        |         77   |Magazines/books   |
|11               |_________________|______________|__________________|
|                 |Singapore        |         77   |Magazines/books   |
|_________________|_________________|______________|__________________|
|13               |Ireland          |         75   |Linens/towels     |
|_________________|_________________|______________|__________________|
|14               |UK               |         74   |Magazines/books   |
|_________________|_________________|______________|__________________|
|                 |Switzerland      |         73   |Magazines/books   |
|                 |_________________|______________|__________________|
|                 |New Zealand      |         73   |Magazines/books   |
|15               |_________________|______________|__________________|
|                 |Japan            |         73   |Magazines/books   |
|                 |_________________|______________|__________________|
|                 |Finland          |         73   |Magazines/books   |
|_________________|_________________|______________|__________________|
|                 |Germany          |         72   |Magazines/books   |
|19               |_________________|______________|__________________|
|                 |Australia        |         72   |Magazines/books   |
|_________________|_________________|______________|__________________|
|21               |France           |         71   |Magazines/books   |
|_________________|_________________|______________|__________________|
|22               |Canada (excluding|              |                  |
|                 |Quebec)          |         70   |Magazines/books   |
|_________________|_________________|______________|__________________|
|                 |U.S.             |         66   |Linens/towels     |
|23               |_________________|______________|__________________|
|                 |China            |              |Furnishings (lamp,|
|                 |                 |         66   |clock, artwork)   |
|_________________|_________________|______________|__________________|
|25               |Sweden           |         65   |Linens/towels     |
|_________________|_________________|______________|__________________|
|26               |Spain            |         64   |Magazines/books   |
|_________________|_________________|______________|__________________|
|27               |India            |         62   |Magazines/books   |
|_________________|_________________|______________|__________________|
|28               |Mexico           |         60   |Magazines/books   |
|_________________|_________________|______________|__________________|
|29               |Colombia         |         43   |Magazines/books   |
|_________________|_________________|______________|__________________| 
While more than a third of global travellers have stolen hotel amenities, 
there are a few niceties that guest are willing to pay for: a room with a view 
(29 per cent) and a balcony (17 per cent) came out on top. 
The Hotels.com Favourite Hotel Amenities Survey also revealed that free Wi-Fi 
is king when it comes to must-have hotel amenities. 


    --  34 percent say free Wi-Fi is the number one factor in choosing
        a hotel even on leisure stays.
    --  56 percent of respondents said free Wi-Fi is their number one
        must-have when travelling for business.
    --  66 percent indicated free Wi-Fi is the amenity they most wish
        would become standard at all hotels in 2013.

Creature comforts of home and food are also high on the priority list for 
travellers:
    --  23 percent chose high-end coffee makers as their top modern in
        hotel room amenity.
    --  43 percent said complimentary bottled water is the most
        appreciated simple amenity.
    --  Happy hours, wine tastings or any other time with free food and
        drinks is 42 percent of global travellers' favourite newly
        offered hotel service amenity.
    --  23 percent cite unlimited free food and beverages as their most
        missed comfort from home when travelling.

Hotels.com makes it easy for travellers to find and book the perfect home away 
from home with theme/type and amenities filters.

Editors Note: The survey was conducted in January 2013, using a weighted 
average based on a sample size of more than 8,600 respondents across 28 
countries/cities: Argentina, Australia, Brazil, Canada, China, Colombia, 
Denmark, Finland, France, Germany, Hong Kong, India, Ireland, Italy, Japan, 
South Korea, Mexico, Netherlands, New Zealand, Norway, Russia, Singapore, 
Spain, Sweden, Switzerland, Taiwan, UK, USA.

About Hotels.com(®)

Hotels.com (also known in Canada asHotels.ca)is a leading online 
accommodation booking brand.Through the Expedia, Inc. global network of 
websites,Hotels.com, LP connects travellers with almost 200,000 properties 
around the world, ranging from international chains and all-inclusive resorts 
to local favourites and bed & breakfasts, together with all the information 
needed to book the perfect stay. Hotels.com, LP benefits from one of the 
largest hotel contracting teams in the industry, obtaining the best rates for 
its customers, and offers frequent sales, special deals and promotions. There 
are more than 7 millionGuest Reviewson the websites from users who have 
actually stayed in the hotels to ensure customers can make an informed choice 
when booking. Through Hotels.com, LP's industry-leading loyalty 
programWelcome Rewards(TM), customers can earn a free night for every 10 
nights stayed at more than 85,000 hotels. Under itsPrice Match Guarantee, if 
a customer can find the same deal for less on a prepaid hotel, Hotels.com, LP 
will refund the difference.Travellers can book online or by contacting one 
of the multilingual call centers. Special apps for mobile phones and tablets 
can also be downloaded atwww.hotels.com/deals/mobile_app/enabling 
customers to book on the go with access to 20,000 last minute deals. 
Hotels.com publishes an award-winning twice-yearly review of international 
hotel room price trends called the Hotels.com Hotel Price Index™, which is 
now produced in 31 individual country editions, with North American data 
available atwww.hotel-price-index.com. Follow Hotels.com on Facebook 
athttp://www.facebook.com/Hotels.comCA, on Twitter at 
http://www.twitter.com/hotelsdotcomcaand on YouTube 
athttp://www.youtube.com/user/hotelsdotcom. Hotels.com, LP is part of 
Expedia, Inc., the largest online travel company in the world with an 
extensive portfolio that includes some of the world's best-known brands.

Hotels.com, Hotel Price Index, HPI, Finding You the Perfect Place and the 
Hotels.com logo are either registered trademarks or trademarks of Hotels.com, 
LP. All other trademarks are property of their respective owners. © 2013 
Hotels.com, LP. All rights reserved.CST # 2083949-50



Press contacts:

Lauren Wasley energi PR for Hotels.com Phone: (416) 425-9143 ext. 19 
Email:lauren.wasley@energipr.com Twitter:@energiPR

Taylor L. Cole, APR Hotels.com North America Phone: (469) 335-8442 
Email:taycole@hotels.com Twitter:@TravelwithTLC

Image with caption: "Global Hotel Amenities Survey 2013 (CNW 
Group/Hotels.com)". Image available at:  
http://photos.newswire.ca/images/download/20130415_C5082_PHOTO_EN_25499.jpg

SOURCE: Hotels.com

To view this news release in HTML formatting, please use the following URL: 
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CO: Hotels.com
ST: Ontario
NI: LEI LEI ECOSURV 

-0- Apr/15/2013 11:46 GMT


 
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