ADAC e.V. Selects Guidewire Solution for Support Process
World’s second largest automobile club - serving more than 18 million members
- to transform its support processes with Guidewire ClaimCenter®
MUNICH & FOSTER CITY, Calif. -- April 12, 2013
Guidewire Software, Inc. (NYSE: GWRE), a provider of flexible core systems to
General insurers, and Germany’s „Allgemeiner Deutsche Automobil-Club“ (ADAC),
today announced that ADAC has selected Guidewire ClaimCenter® as its new core
IT-system to support its roadside and medical support process. ADAC and
Guidewire will work together to implement the solution.
ClaimCenter will help ADAC refine its support processes and provide efficient
service to its members. A highly configurable system, ClaimCenter will be
tailored to meet ADAC’s unique requirements.
As Günter Weinrauch, CIO at ADAC e.V. puts it: "ADAC has selected Guidewire
ClaimCenter as its core component for the ADAC roadside and medical assistance
process, following a lengthy evaluation process and a proof-of-concept based
on some key business requirements. Being at the very heart of the ADAC service
offering, the Guidewire system is envisioned to replace a number of legacy
applications in the course of the project, and possibly will be extended to
other business functions in subsequent project phases. The project will be
executed by a joint team of Guidewire and ADAC-staff at the ADAC headquarters
in Munich, Germany, whereby the ADAC-team consists of members from both
business and various IT-functions. ADAC expects to improve its flexibility and
transparency in the roadside and medical assistance process, and will
establish with the Guidewire system one of the foundations for the future
system landscape according the ADAC IT-strategy.”
“We are extremely pleased to welcome ADAC to our customer family,” said Marcus
Ryu, chief executive officer, Guidewire Software. “Germany and the European
region as a whole are a very important focus for Guidewire. We are
understandably proud that such a well-respected company as ADAC has placed its
confidence in our company and our product. We look forward to our work
together on this project and to building what we hope will be a long and
mutually satisfying relationship.”
Guidewire ClaimCenter® is a leading end-to-end claims management system, built
from the ground up to meet the specific needs of today’s General insurers.
ClaimCenter’s flexible business rules enable claims organizations to define,
enforce, and continually refine their preferred claim handling practices in
order to optimize and monitor their claim processes. ClaimCenter is in use by
insurers of all sizes across all product lines to improve speed and accuracy,
reduce loss adjustment expense, and enable proactive management of claims.
ClaimCenter is available as a standalone system or as part of Guidewire
InsuranceSuite™, and can be integrated to an insurer’s legacy systems or third
ADAC, headquartered in Munich, is Europe's largest, and the world’s second
largest automobile club with more than 18 million members. Its key service
offerings include roadside assistance and towing services provided by the ADAC
Road Patrol and its road service partners and ambulance service. www.adac.de.
About Guidewire Software
Guidewire Software is a provider of core system software to the global
Property/Casualty (general) insurance industry. Designed to be flexible and
scalable, Guidewire solutions give insurers the capability to deliver
excellent service, increase market share and lower operating costs. Guidewire
InsuranceSuite™, consisting of Guidewire PolicyCenter®, Guidewire ClaimCenter®
and Guidewire BillingCenter® spans the key functional areas in insurance –
underwriting and policy administration, claims management, and billing.
Guidewire is headquartered in Foster City, California, with offices in Munich,
Beijing, Dublin, Hong Kong, London, Paris, Sydney, Tokyo, Toronto and Warsaw.
For more information, please visit www.guidewire.com / www.guidewire.de.
NOTE: Guidewire, Guidewire Software, Guidewire ClaimCenter, Guidewire
PolicyCenter, Guidewire BillingCenter, Guidewire InsuranceSuite, Guidewire
Live, Before & After, Guidewire PartnerConnect, Deliver Insurance Your Way,
and the Guidewire logo are trademarks, service marks, or registered trademarks
of Guidewire Software, Inc. in the United States and/or other countries.
Christian Garrels, +49.89.7676.2025
Guidewire Software, Inc.
Diana Stott, +1.650.356.4941
Public Relations Manager
Schoof Public Relations
Danielle Schoof, +49.211.679 00 89
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