MedicAlert Foundation Identifies New Services and Offerings With Help From
Rapid Implementation With Oracle Business Accelerators Helps
Nonprofit Immediately Gain Value From Modern Applications
DENVER, CO -- (Marketwired) -- 04/10/13 -- COLLABORATE 13 -- Oracle
-- To expand its medical information services and offerings, MedicAlert
Foundation, a global nonprofit organization, has adopted the Oracle
E-Business Suite 12.1, Oracle Business Intelligence Applications,
Oracle Master Data Management and Oracle Customer Relationship
-- MedicAlert Foundation provides emergency medical information and
identification services about its members to emergency medical and law
enforcement personnel through its innovative, reliable MedicAlert ID
-- To meet member demand for new ways to leverage critical information
and services, MedicAlert needed to replace its rigid legacy system
with a modern business platform that could optimize the management of
financial and customer information.
-- After a competitive search of vendors, MedicAlert determined only
Oracle could deliver the functional and technical requirements to
seamlessly integrate its internal Emergency Medical Information Record
(EMIR) system and customer-facing operations into a single, secure
platform. MedicAlert selected Oracle applications to replace several
disparate business systems including a legacy Microsoft Great Plains
for Financials and a homegrown system for call center and
-- Working with Oracle PartnerNetwork (OPN) Platinum-level member DAZ
Systems, and leveraging Oracle Business Accelerators, MedicAlert
implemented the Oracle E-Business Suite 12.1 including Financials,
Oracle Order Management, Oracle Discrete Manufacturing, Oracle
Purchasing, and Oracle CRM, in less than seven months, five months
faster than anticipated.
-- Oracle Business Accelerators are powerful, cloud-based rapid
implementation tools that dramatically reduce the time and effort
required for project scoping, solution design, configuration, and
testing. Oracle Business Accelerators incorporate leading industry
practices and are available through Oracle's approved partner channel
and Oracle Consulting groups.
-- With its new technology platform and the assistance of eVerge Group, a
Platinum-level member of Oracle PartnerNetwork, MedicAlert has been
able to open up new business opportunities and extend partnerships by
having consolidated, authoritative information that provides a single
view to accurate information between its EMIR and its CRM applications
through Oracle Master Data Management (MDM) which includes Oracle
-- In addition, by leveraging Oracle Enterprise Data Quality MedicAlert
has improved the quality, consistency and relevance of underlying
data, providing greater value for analytics and reporting insights
through Oracle Business Intelligence.
-- Lastly, by storing sensitive medical information in Oracle CRM,
MedicAlert can more easily meet critical regulations around privacy
and security, including HIPAA requirements.
-- "Our foundation depends on delivering medical information to
stakeholders at critical moments, so having efficient and secure
technology to support our business is mandatory," said Karen Lamoree,
COO, MedicAlert. "With Oracle, MedicAlert has the platform to extend
our services to meet new member needs and grow our business. For
example, we've already established new partnerships, generated new
business opportunities and enhanced our call center experience."
-- "Timeliness and agility are important for most midsize organizations,
but for companies in the medical emergency field like MedicAlert,
speed and accuracy are everything," said Steve Cox, vice president,
Oracle Accelerate for Midsize Companies. "Oracle Business Accelerators
allowed MedicAlert to gain value from Oracle Applications forty
percent faster than a traditional deployment. This makes a huge
difference, enabling the company to enhance its customer experience
and take advantage of growth opportunities right away."
-- Oracle Accelerate for Midsize Companies
-- Oracle Business Accelerators
-- Oracle E-Business Suite
-- Oracle CRM
-- Oracle Master Data Management
-- Oracle Business Intelligence
-- MedicAlert Foundation
About Oracle Accelerate
Oracle Accelerate provides simple to deploy,
packaged, enterprise-class software solutions to growing midsize
organizations through Oracle's network of expert partners. Created by
Oracle's expert partners, Oracle Accelerate solutions are simple to
deploy, industry-specific packaged solutions, designed for fast time
to benefit, which means getting the right solution in place quickly,
inexpensively and with a controlled scope and predictable returns.
The best Oracle Accelerate Solutions are based on Oracle Business
Accelerators, which are powerful, cloud-based rapid implementation
tools developed and maintained by Oracle to get you up and running on
a wide range of Oracle Applications, both quickly and reliably.
Oracle has more than 290,000 midsize customers who buy Oracle to
grow. To find out more, visit www.oracle.com/accelerate.
Oracle engineers hardware and software to work
together in the cloud and in your data center. For more information
about Oracle (NASDAQ: ORCL), visit www.oracle.com.
Oracle and Java are registered trademarks of Oracle and/or its
affiliates. Other names may be trademarks of their respective owners.
Blanc & Otus
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