MedicAlert Foundation Identifies New Services and Offerings With Help From Oracle Applications

MedicAlert Foundation Identifies New Services and Offerings With Help From 
Oracle Applications 
Rapid Implementation With Oracle Business Accelerators Helps
Nonprofit Immediately Gain Value From Modern Applications 
DENVER, CO -- (Marketwired) -- 04/10/13 --  COLLABORATE 13 -- Oracle
News Facts  

--  To expand its medical information services and offerings, MedicAlert
    Foundation, a global nonprofit organization, has adopted the Oracle
    E-Business Suite 12.1, Oracle Business Intelligence Applications,
    Oracle Master Data Management and Oracle Customer Relationship
--  MedicAlert Foundation provides emergency medical information and
    identification services about its members to emergency medical and law
    enforcement personnel through its innovative, reliable MedicAlert ID
--  To meet member demand for new ways to leverage critical information
    and services, MedicAlert needed to replace its rigid legacy system
    with a modern business platform that could optimize the management of
    financial and customer information.
--  After a competitive search of vendors, MedicAlert determined only
    Oracle could deliver the functional and technical requirements to
    seamlessly integrate its internal Emergency Medical Information Record
    (EMIR) system and customer-facing operations into a single, secure
    platform. MedicAlert selected Oracle applications to replace several
    disparate business systems including a legacy Microsoft Great Plains
    for Financials and a homegrown system for call center and
    manufacturing operations.
--  Working with Oracle PartnerNetwork (OPN) Platinum-level member DAZ
    Systems, and leveraging Oracle Business Accelerators, MedicAlert
    implemented the Oracle E-Business Suite 12.1 including Financials,
    Oracle Order Management, Oracle Discrete Manufacturing, Oracle
    Purchasing, and Oracle CRM, in less than seven months, five months
    faster than anticipated.
--  Oracle Business Accelerators are powerful, cloud-based rapid
    implementation tools that dramatically reduce the time and effort
    required for project scoping, solution design, configuration, and
    testing. Oracle Business Accelerators incorporate leading industry
 practices and are available through Oracle's approved partner channel
    and Oracle Consulting groups.
--  With its new technology platform and the assistance of eVerge Group, a
    Platinum-level member of Oracle PartnerNetwork, MedicAlert has been
    able to open up new business opportunities and extend partnerships by
    having consolidated, authoritative information that provides a single
    view to accurate information between its EMIR and its CRM applications
    through Oracle Master Data Management (MDM) which includes Oracle
    Customer Hub.
--  In addition, by leveraging Oracle Enterprise Data Quality MedicAlert
    has improved the quality, consistency and relevance of underlying
    data, providing greater value for analytics and reporting insights
    through Oracle Business Intelligence.
--  Lastly, by storing sensitive medical information in Oracle CRM,
    MedicAlert can more easily meet critical regulations around privacy
    and security, including HIPAA requirements.

Supporting Quotes 

--  "Our foundation depends on delivering medical information to
    stakeholders at critical moments, so having efficient and secure
    technology to support our business is mandatory," said Karen Lamoree,
    COO, MedicAlert. "With Oracle, MedicAlert has the platform to extend
    our services to meet new member needs and grow our business. For
    example, we've already established new partnerships, generated new
    business opportunities and enhanced our call center experience."
--  "Timeliness and agility are important for most midsize organizations,
    but for companies in the medical emergency field like MedicAlert,
    speed and accuracy are everything," said Steve Cox, vice president,
    Oracle Accelerate for Midsize Companies. "Oracle Business Accelerators
    allowed MedicAlert to gain value from Oracle Applications forty
    percent faster than a traditional deployment. This makes a huge
    difference, enabling the company to enhance its customer experience
    and take advantage of growth opportunities right away."

Supporting Resources 

--  Oracle Accelerate for Midsize Companies
--  Oracle Business Accelerators
--  Oracle E-Business Suite
--  Oracle CRM
--  Oracle Master Data Management
--  Oracle Business Intelligence
--  MedicAlert Foundation

About Oracle Accelerate
 Oracle Accelerate provides simple to deploy,
packaged, enterprise-class software solutions to growing midsize
organizations through Oracle's network of expert partners. Created by
Oracle's expert partners, Oracle Accelerate solutions are simple to
deploy, industry-specific packaged solutions, designed for fast time
to benefit, which means getting the right solution in place quickly,
inexpensively and with a controlled scope and predictable returns.
The best Oracle Accelerate Solutions are based on Oracle Business
Accelerators, which are powerful, cloud-based rapid implementation
tools developed and maintained by Oracle to get you up and running on
a wide range of Oracle Applications, both quickly and reliably.
Oracle has more than 290,000 midsize customers who buy Oracle to
grow. To find out more, visit  
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Contact Info 
Danielle Cormier-Smith
Joan Levy
Blanc & Otus 
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