DST Webinar To Discuss The Business Value Of Customer Experience Programs
Noted CX Professionals To Lead Conversation On Improving Customer
EL DORADO HILLS, Calif., April 9, 2013
EL DORADO HILLS, Calif., April 9, 2013 /PRNewswire/ -- DST Output, LLC, part
of the Customer Communications Segment of DST Systems, Inc., today announced
an upcoming webinar about Customer Experience, or CX, and why businesses
should start a program.
The webinar – "Send Your Customer Experiences Soaring with Exceptional
Customer Communications" – will be offered Wednesday, April 24, 2013 at 1:00pm
Eastern Daylight Time. Presenters will be Maxie Schmidt-Subramanian, Senior
Analyst for Forrester Research, Inc., and Mike Miller, Vice President, Product
Management and Enterprise Architecture, for DST's Customer Communications
"Customers interact with companies in multiple ways these days," says Mr.
Miller, "and business leaders need to capitalize on those various experiences.
The webinar will help these professionals understand why Customer Experience
matters and how to engage their customers in a way that will foster profitable
In addition to gaining better insight into what Customer Experience means,
webinar attendees will learn:
oHow customer communications impact customers' experiences,
oHow to design customer communications that reinforce a brand's customer
oHow to start a successful program to improve customer communications.
To register for "Send Your Customer Experiences Soaring with Exceptional
Customer Communications," visit https://cc.readytalk.com/r/rwqhsml5udd5.
About the Customer Communications Segment of DST
The Customer Communications Segment of DST Systems, Inc. consists of DST
Output, LLC and its subsidiaries and related affiliates, including Lateral
Group NA, LLC and Newkirk Products, Inc. Together these businesses provide
cross-media customer communications that address the broad spectrum of
consumer preferences. Last year, the Segment produced more than 3.5 billion
transactional communications that were received via postal, e-mail, Web, and
mobile applications. For more information, visit www.dstoutput.com.
Laura M. Parsons Dave Saavedra
DST Public Relations DST Output
SOURCE DST Output, LLC
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