Humana Pharmacy Solutions Ranked as “Top Performer” in 2012 Flaspohler Research Group Pharmacy Benefit Manager Survey

  Humana Pharmacy Solutions Ranked as “Top Performer” in 2012 Flaspohler
  Research Group Pharmacy Benefit Manager Survey

Business Wire

LOUISVILLE, Ky. -- April 4, 2013

Humana Pharmacy Solutions (HPS), the pharmacy benefits management division of
Humana Inc. (NYSE: HUM), topped the Flaspohler Research Group’s study of
fellow pharmacy benefit managers in three categories: Effective Technology,
Effective Cost-Management Tools, and Relationship Oriented.

The survey uses feedback from 301 executives from more than 175 organizations
who utilize pharmacy benefit management. Survey respondents are asked about
their personal experiences with the pharmacy benefit managers’ cost
management, pricing options, technology and customer service. There are a
total of nine categories, and HPS rated “excellent” or “good” in all nine.

“The results of this survey excite us because it’s feedback directly from the
people we work with and other key contacts in the industry,” said Mark Morse,
Practice Leader for Humana Pharmacy Solutions. “We’re working to continue
delivering this high level of customer satisfaction.”

HPS also ranked second in the Attractive Pricing Options category.

About Humana Pharmacy Solutions

Humana Pharmacy Solutions processes more than 201 million prescriptions a
year, making it one of the highest-volume pharmacy benefits managers in the
country. The Humana Pharmacy Solutions' pharmacy network has more than 61,000
independent and chain pharmacies nationwide, including RightSourceRx®
home-delivery service.

About Flaspohler Research Group, Inc.

Flasphohler Research Group, Inc. ( was founded in 1983 and
has conducted surveys in 95 countries and a dozen languages. The company
offers unique expertise in B2B, and is widely recognized for its work in the
PBM industry, as well as in accounting, corporate real estate, engineering,
law, insurance and reinsurance.

About Humana

Humana Inc., headquartered in Louisville, Ky., is a leading health-care
company that offers a wide range of insurance products and health and wellness
services that incorporate an integrated approach to lifelong well-being. By
leveraging the strengths of its core businesses, Humana believes it can better
explore opportunities for existing and emerging adjacencies in health care
that can further enhance wellness opportunities for the millions of people
across the nation with whom the company has relationships.

More information regarding Humana is available to investors via the Investor
Relations page of the company’s web site at, including copies

  *Annual reports to stockholders
  *Securities and Exchange Commission filings
  *Most recent investor conference presentations
  *Quarterly earnings news releases
  *Replays of most recent earnings release conference calls
  *Calendar of events (including upcoming earnings conference call dates and
    times, as well as planned interaction with research analysts and
    institutional investors)
  *Corporate Governance information


Humana Corporate Communications
Jeff Blunt, 513-826-7094
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