LivePerson Receives Double Honors at The 2013 Stevie® Awards for Sales & Customer Service

   LivePerson Receives Double Honors at The 2013 Stevie® Awards for Sales &
                               Customer Service

LiveEngage and LP Insights named among winners for Best Marketing Solution and
Best New Business Intelligence Solution

PR Newswire

NEW YORK, April 4, 2013

NEW YORK, April 4, 2013 /PRNewswire/ --LivePerson, Inc. (NASDAQ: LPSN), a
leading provider of real-time intelligent engagement solutions that increase
conversions and improve customer experience, today announced that two of its
solutions have been named 2013 Stevie Award winners. LivePerson's engagement
platform LiveEngage has been named one of the Best Marketing Solutions, and LP
Insights, the Company's text analytics solution, has been named one of the
Best New Business Intelligence Solutions. This is the third consecutive year
that LivePerson has been recognized by the Stevie^® Awards.

(Logo: http://photos.prnewswire.com/prnh/20110105/NY24753LOGO-a)

LivePerson's solutions competed against more than 1,100 entries from
organizations of all sizes, in a wide range of industries. Winners in the Best
Marketing Solution category were recognized for providing value and enhancing
performance in sales, customer service, or the contact center. LiveEngage
provides real-time engagement capabilities—including chat, voice, targeted
content, video chat, and more—across all digital properties. Through advanced
intelligence tools and segmentation, businesses can design and deploy
highly-targeted and automated campaigns, delivering powerful, personalized
customer experiences.

The winners of the Best New Business Intelligence Solution demonstrate an
innovative process and/or technology that transforms raw data into meaningful
and useful information. LP Insights is a powerful text analytics solution that
monitors, measures, and makes sense of customers' words, behavior, reasons for
contact, buying patterns, and sentiments, delivering turn-key intelligence to
any desktop. LP Insights analyzes chat transcript data as well as data from
other channels, such as survey results, web analytics, emails, call
transcripts and social media to deliver actionable insights that empower
program and process optimization across an enterprise. 

"Our team is dedicated to providing our customers the most innovative
engagement solutions possible, and this is a great validation of our efforts,"
said Robert LoCascio, Founder and CEO of LivePerson. "LivePerson's solutions
empower businesses to leverage their customer data to create a winning
engagement strategy, resulting in an online experience that exceeds
expectations and drives great business value." 

Details about the Stevie® Awards for Sales & Customer Service and the list of
Stevie® winners in all categories are available at www.StevieAwards.com/sales.

For more information on LivePerson, please visit http://www.liveperson.com

About LivePerson
LivePerson, Inc. (NASDAQ: LPSN) offers a cloud-based platform that enables
businesses to proactively connect in real-time with their customers via chat,
voice, and content delivery at the right time, through the right channel,
including websites, social media, and mobile devices. This "intelligent
engagement" is driven by real-time behavioral analytics, producing connections
based on a true understanding of business objectives and customer needs.

More than 8,500 companies rely on LivePerson's platform to increase
conversions and improve customer experience, including Hewlett-Packard, IBM,
Microsoft, Verizon, Sky, Walt Disney, PNC, QVC and Orbitz.

LivePerson received the CODiE award for Best Content Management Solution in
2012, and has been named a Market Share Leader by Frost and Sullivan in 2012.
LivePerson is headquartered in New York City with offices in San Francisco,
Atlanta, Santa Monica, Tel Aviv, London and Melbourne.

For more information, please visit www.liveperson.com. To view other press
releases about LivePerson, please visit pr.liveperson.com.

Media Contact: Erin Kang, 1-212-609-4256, ekang@liveperson.com

SOURCE LivePerson, Inc.

Website: http://www.liveperson.com
 
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