SDL Accelerates Customer Experience Management Initiatives With New Release of Web Content Management Technology

SDL Accelerates Customer Experience Management Initiatives With New Release of 
Web Content Management Technology 
SDL Tridion 2013 further extends its unique BluePrinting capabilities 
MAIDENHEAD, UNITED KINGDOM -- (Marketwired) -- 04/04/13 -- SDL
(LSE:SDL) has today announced the release of SDL Tridion 2013, the
next generation of the industry's leading web content management
solution for managing global online brands.  
This release further enhances the credentials of SDL Tridion as the
content platform of choice for managing global customer experiences.
SDL enables the marketer to understand and create multi-channel
digital experiences through enhancements to the SDL Tridion user
interface, advanced workflow functionality that is built to support
multi-asset content marketing and an integration framework, with "out
of the box" connectors that open up enterprise content repositories.  
The biggest problem with content is managing separate items across
multiple sites, brands and languages. With BluePrinting customers are
able to manage relationships between content items and sites even
though hundreds of contributors are providing and changing content.
On top of that, BluePrinting allows customers to have full control
over their brands and languages across disparate sites. Th
ey only
have to manage the differences between those sites. 
Building on the success of BluePrinting capability, SDL Tridion 2013
adds bundling functionality to the workflow engine, providing a
seamless end user experience when creating complex content marketing
projects that consist of multiple digital assets. A frequent
challenge for the contemporary digital marketer as they look to
efficiently coordinate a content publishing campaign of related
content assets across multiple digital touch points, while still
complying with content standards and governance of their brand,
organization or industry.  
"Delivering relevant customer experiences efficiently is a critical
differentiator for companies competing on a global stage," said Brad
Heidemann, CEO and founder of Tahzoo. "With the launch of Tridion
2013, companies can take advantage of the improved inline editing and
advanced workflow capabilities, streamlining the process to create
and deliver engaging, relevant and persuasive experiences." 
Another highlight of the release is the introduction of a new
integration framework called External Content Libraries (ECL), that
enables digital marketers to leverage content stored within external
enterprise systems as if it was being managed within SDL Tridion -
unlocking these valuable assets. 
ECL also provides another point of extensibility for the SDL Tridion
development community and SDL Tridion 2013 will ship with an example
implementation and "out-of-the-box" connectors for ADAM Digital
Assset Management and SDL Media Manager.  
Jan Jaap Kolleman, CEO of SDL Content Management Technologies
division added "SDL Tridion is at the core of many organizations'
Customer Experience Management initiatives. By adding this new layer
of sophistication to our BluePrinting model and unlocking silos of
enterprise content we expect many more companies to realize the
benefits of a fully engaged customer community that can be addressed
in their local language, through the device of their choice, and in
the way they like to be spoken to." 
Tridion 2013 is now available to the general public. For additional
details about the power of this new software release:  
- Visit our Tridion product page on  
- Watch the SDL Tridion 2013 Workflow video  
- Watch the SDL Tridion 2013 ECL video  
About SDL 
SDL enables global businesses to enrich their customers' experience
through the entire customer
 journey. SDL's technology and services
help brands to predict what their customers want and engage with them
across multiple languages, cultures, channels and devices.  
SDL has over 1,500 enterprise customers, 400 partners and a global
infrastructure of 70 offices in 38 countries. 42 out of the top 50
brands work with SDL. For more information, visit 
GolinHarris for SDL (Americas)
Mary Placido
+1 415 318 4375 
Mary Galoski Parsons
+1 781 756 5454 
SDL Corporate Headquarters
Vicky Ryce
+44 (0)7792 662213
Press spacebar to pause and continue. Press esc to stop.