Interactive Intelligence Acquires Customer Base from New Zealand Reseller, Amtel

  Interactive Intelligence Acquires Customer Base from New Zealand Reseller,

   Acquisition increases the company’s presence in the region; gives local
customers direct access to expanded support services; paves way for launch of
              cloud-based communications services in New Zealand

Business Wire

INDIANAPOLIS & AUCKLAND, New Zealand -- April 03, 2013

Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of
unified IP business communications software and services, has purchased the
customer support agreements of its New Zealand reseller, Amtel.

Under the terms of the agreement, effective April 1, 2013, Amtel’s 24
customers will now directly be served by the Interactive Intelligence sales,
marketing, support and services organization in New Zealand.

“This acquisition benefits former Amtel customers by giving them direct access
to our local, regional and global support and services staff, which number
about 450 worldwide,” said Interactive Intelligence founder and CEO, Dr.
Donald E. Brown. “At the same time, it will help us launch our cloud-based
communications-as-a-service offering in New Zealand.”

The company plans to expand its Auckland staff to total between eight and 12
employees by the end of the year. It also plans to relocate the office to a
larger facility within the next 12 months.

As done in other regions, Interactive Intelligence will continue its
“sell-through-partner” strategy throughout the Australia and New Zealand
markets, according to Dr. Brown. “We remain committed to our reseller channel
and will continue to support existing partners in the region, which is in
keeping with our combination of a direct and partner distribution model that
we’ve operated successfully throughout the world since our founding in 1994,”
he said.

Interactive Intelligence will provide more information in its Form 10-Q for
the first quarter of 2013, which will be filed with the Security and Exchange
Commission in May 2013. Full disclosure will be provided in its Form 10-Q for
the second quarter of 2013, which will be filed with the SEC in August 2013.

About Interactive Intelligence
Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of
contact center automation, unified communications, and business process
automation software and services. The company’s unified IP business
communications solutions, which can be deployed on-premises or via the cloud,
are ideal for industries such as financial services, insurance, outsourcers,
collections, and utilities. Interactive Intelligence was founded in 1994 and
has more than 5,000 customers worldwide. The company is among Forbes
Magazine’s 2011 Best Small Companies in America and Software Magazine’s 2012
Top 500 Global Software and Service Providers. It employs approximately 1,400
people and is headquartered in Indianapolis, Indiana. The company has offices
throughout North America, Latin America, Europe, Middle East, Africa and Asia
Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or; on the Net:

This release may contain certain forward-looking statements that involve a
number of risks and uncertainties. Factors that could cause actual results to
differ materially are described in the company's SEC filings.

Interactive Intelligence is the owner of the marks INTERACTIVE INTELLIGENCE,
its associated LOGO and numerous other marks. All other trademarks mentioned
in this document are the property of their respective owners.



Interactive Intelligence
Christine Holley, +1 317-715-8220
Senior Director of Market Communications
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