Bombardier Appoints New Leader at its Amsterdam Service Centre

Bombardier Appoints New Leader at its Amsterdam Service Centre 
Ian Ludlow joins Bombardier Aerospace and brings 30 years of industry
experience to the post of General Manager 
MONTREAL, QUEBEC -- (Marketwired) -- 04/03/13 -- Bombardier Aerospace
today strengthened its position as the maintenance and repair service
provider of choice for its European customers with the appointment of
industry veteran Ian Ludlow as General Manager of its Amsterdam
Service Centre. 
Mr. Ludlow brings with him 30 years of experience in commercial and
business aircraft operations and maintenance, from numerous
management and consulting roles within the United Kingdom and Europe.
He is widely recognized for his ability to build strong relationships
within the operator community and with regulatory authorities, and
for successfully managing aftermarket supply chains, international
deployment and business development.  
"Our Amsterdam Service Centre has become a pillar of support for the
hundreds of Bombardier business jet operators based in Europe. Ian's
expertise and entrepreneurial drive will lead the way forward as we
deliver the factory-trained expertise that exceeds what customers
expect of an Original Equipment Manufacturer (OEM) service team,"
said Stan Younger, Vice President, Bombardier
 Aircraft Service
Centres. "Ian has spent his entire career building close ties with
operators throughout Europe. The entire team is looking forward to
sharing knowledge and best practices to continue putting our
customers first."  
Bombardier's service centre at Amsterdam's Schiphol International
Airport is one of nine OEM service centres worldwide. Since it opened
its doors in 2010, the facility has responded to growing demand by
boosting its staffing levels, adding capabilities and renovating and
expanding its installations. More than 560 Bombardier business jets
are currently based in Europe, and the centre has increased its
average monthly visit rate each year since 2010. 
In recent months, Bombardier has continued to expand its customer
support network for its European customers. The company opened its
newest Regional Support Office (RSO) in Farnborough, U.K. in July
2012 - the 10th Bombardier RSO to open outside North America in the
past four years.  
At the same time, Bombardier made major investments to increase parts
availability in Europe and around the world. The company expanded its
footprint and boosted inventory capacity at its new depot in Dubai,
United Arab Emirates in September 2012, and further optimized its
worldwide parts distribution network through its Frankfurt parts hub
in December. 
The Frankfurt facility is now able to accept customer part returns
and part exchanges, as well as certify parts and receive shipments
directly from vendors, allowing for reduced turnaround time for
units, and increased parts availability for customers in the region. 
About Bombardier  
Bombardier is the world's only manufacturer of both planes and
trains. Looking far ahead while delivering today, Bombardier is
evolving mobility worldwide by answering the call for more efficient,
sustainable and enjoyable transportation everywhere. Our vehicles,
services and, most of all, our employees are what make us a global
leader in transportation. 
Bombardier is headquartered in Montreal, Canada. Our shares are
traded on the Toronto Stock Exchange (BBD) and we are listed on the
Dow Jones Sustainability World and North America Indexes. In the
fiscal year ended December 31, 2012, we posted revenues of $16.8
billion. News and information are available at or
follow us on Twitter @Bombardier. 
Bombardier is a trademark of Bombardier Inc. or its subsidiaries. 
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Mark Masluch
Bombardier Aerospace
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