Beckman Coulter Enlists ServiceSource to Support Growth Strategy for Life Sciences Business

  Beckman Coulter Enlists ServiceSource to Support Growth Strategy for Life
  Sciences Business

   ServiceSource Recurring Revenue Management Provides Beckman Coulter Life
 Sciences with High-Performance Approach to Drive Sustainable Service Revenue

Business Wire

SAN FRANCISCO -- April 03, 2013

ServiceSource® (NASDAQ: SREV), the global leader in recurring revenue
management, today announced a multi-year agreement with the Life Sciences
business of Beckman Coulter, Inc. ServiceSource will support Beckman Coulter
Life Sciences in the U.S., working with the group to optimize the renewal of
maintenance services business with existing customers.

Beckman Coulter Life Sciences specializes in instrument systems, reagents and
services that enable new discoveries in biology-based research and
development. Working with ServiceSource is part of Beckman Coulter’s
aggressive growth plan, which will strengthen business operations and customer
relations with life science researchers in academic and commercial
laboratories throughout the world who help advance the study of complex
biological problems, including the causes of disease and the development of
potential new drugs and therapies.

ServiceSource will apply its high-performance renewals selling methodology and
solutions to help existing Beckman Coulter Life Sciences customers benefit
from the right service agreement offering and solution. Partnering with
ServiceSource will ensure timely and efficient renewal of service contracts
for the research centers, pharmaceutical companies and hospitals that rely on
Beckman Coulter Life Sciences sample preparation and cellular analysis

Cloud-based data solutions and analytics from ServiceSource will provide
Beckman Coulter Life Sciences with metrics and insights on service sales
performance, business goal performance, pricing and marketing guidance and
trending in customer behaviors. That intelligence will empower the group to
achieve the sustainable service revenue growth it has identified as a

“The global life sciences industry faces stiff competition that is slowing new
product growth, as well as regulatory pressures,” said Mike Smerklo,
ServiceSource chief executive officer and chairman of the board. “Companies
like Beckman Coulter will thrive because of their focus on growing
relationships with their existing customer base that in turn improves the
bottom line.”


ServiceSourceis the global leader in recurring revenue management. The
world's most successful companies rely on us to maximize subscription,
maintenance and support revenue, improve customer retention and increase
business predictability and insight.ServiceSourcedelivers results with Renew
OnDemand, the world's only cloud application built specifically to manage and
grow recurring revenue, which can be combined with our industry-leading

With over a decade of experience focused exclusively in growing recurring
revenue, our services and applications are based on proven best practices and
global benchmarks. The company is headquartered inSan Francisco, and has
over$8 billionunder management for customers in more than 150 countries and
40 languages.

ServiceSource, Renew OnDemand and anyServiceSourceproduct or service names
or logos above are trademarks ofServiceSource International, Inc.All other
trademarks used herein belong to their respective owners.

For more information onServiceSource, visit To
connect withServiceSource, visit us onTwitter, LinkedInand YouTube.

Forward-Looking Statements

This press release contains forward-looking statements, including statements
regarding the benefits of ServiceSource offerings and their impact on customer
renewal rates, including our managed services and our Renew OnDemand Cloud
platform and application. These forward-looking statements are based on the
Company's current assumptions and beliefs, and involve risks and uncertainties
that could cause our results to differ materially from those expressed or
implied in our forward-looking statements. Those risks and uncertainties
include, without limitation, the risk of material defects or errors in the
Company's software offerings; the ability to integrate Renew OnDemand with
other third-party applications used by our customers; our ability to protect
our intellectual property rights; the risk of claims that our offerings
infringe the intellectual property rights of others; changes in market
conditions that impact our ability to sell the Renew OnDemand solution and/or
generate service revenue on our customers' behalf; errors in estimates as to
the renewal rate improvements and/or service revenue we can generate for our
customers; demand for our offering that falls short of expectations; our
ability to adapt our solution to changes in the market or new competition;
general political, economic and market conditions and events; and other risks
and uncertainties described more fully in our periodic reports and
registration statements filed with theSecurities and Exchange Commission,
which can be obtained online at the Commission's website at All forward-looking statements in this press release are
based on information currently available to us, and we assume no obligation to
update these forward-looking statements.


Media Contact for ServiceSource:
Paula Reinman, 415-901-1177
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