Rogers launches Smart Home Monitoring in Newfoundland and New Brunswick

Rogers launches Smart Home Monitoring in Newfoundland and New Brunswick 
Canadians living in Saint John, Fredericton, Moncton and St. John's can always 
be connected to their homes and stay aware and in control of what matters most 
TORONTO, April 3, 2013 /CNW/ - Today, Rogers Communications launched Rogers 
Smart Home Monitoring, an innovative, robust home security and home automation 
control system, to residents in Newfoundland and New Brunswick. Rogers Smart 
Home Monitoring allows customers to protect their home and family at all times 
with real-time home monitoring and security. The system also enables customers 
to automate lights, cameras, thermostats and appliances remotely through their 
smartphone, computer or tablet. 
"We're thrilled to now offer Rogers Smart Home Monitoring to residents in 
Newfoundland and New Brunswick," said Ian Pattinson, Vice-President & General 
Manager, Rogers Smart Home Monitoring. "Our existing customers continue to 
discover new system features that keep their homes and families secure while 
helping them better manage their daily lives for ultimate peace of mind. We 
are happy to now bring this experience, with full service available in English 
and French, to Atlantic Canadians." 
Rogers Smart Home Monitoring was launched in Rogers cable footprint in Ontario 
in August 2011, and since then, customers have continued to benefit from a 
dual-network, next generation system that protects and connects their home 
seamlessly, while allowing them to personalize system features to meet their 
needs. 
"Newfoundland and New Brunswick are priority regions for Rogers and we 
continue to invest in technology solutions that leverage Rogers proven 
networks and communication expertise" said Ken Marshall, Rogers Regional 
President for Atlantic Canada. "In fact, our Moncton call centre, the Centre 
of Excellence, has been a leader in Rogers Smart Home Monitoring since its 
inception nearly two years ago. A Smart Home Monitoring Centre of Excellence 
in Moncton has provided technical support and expertise to our customers from 
the beginning and we are pleased to now offer the system to its residents and 
residents in Fredericton, Saint John, and St. John's, Newfoundland." 
Since Rogers Smart Home Monitoring launched in Ontario, a specialized team of 
Moncton technical support and customer care reps, have worked full-time on the 
system and supported the product through testing, while developing a deep 
knowledge of its features by using Rogers Smart Home Monitoring in their own 
homes. The majority of customer calls are handled through the Moncton call 
centre by more than 50 specialized technical support and customer care reps. 
Rogers Smart Home Monitoring provides more than security protection of your 
home. The system remotely monitors everything together from water leaks, 
carbon monoxide levels, cameras, lighting, appliances and thermostat 
temperatures, and allows customers to customize automation rules to their 
needs. So whether a customer is able to receive an alert on their smartphone 
when their kids have arrived home from school, detect a water leak early and 
prevent flooding in their basement, or come home to a warm house every day by 
changing the thermostat through their smartphone, Smart Home Monitoring offers 
customers a truly connected home experience. 
More key benefits of the system include - 


    --  Secure online access from anywhere so you can manage your
        system no matter where you are
    --  Real-time alerts sent via text and email so you know when
        events happen
    --  Real-time 24/7 monitoring by certified security experts at the
        Rogers Central Monitoring Station
    --  Smoke and fire monitoring to provide essential protection for
        your family and your belongings
    --  Constant full system status checks to ensure the system is
        always working properly
    --  Create customizable rules for the system to follow, such as
        setting lights and small appliances according to a schedule or
        sensor triggers, and automating your thermostat to save on
        heating and cooling costs

Today, residents of New Brunswick - in Saint John, Fredericton and Moncton - 
and residents of St. John's, Newfoundland, can book a FREE in-home assessment 
by visiting www.rogers.com/smarthome

To learn more about the ways you can use Rogers Smart Home Monitoring, visit 
RedBoard, the official Rogers blog.

About Rogers
Rogers Communications is a diversified Canadian communications and media 
company. We are Canada's largest provider of wireless voice and data 
communications services and one of Canada's leading providers of cable 
television, high-speed Internet and telephony. Through Rogers Media we are 
engaged in radio and television broadcasting, televised shopping, magazines 
and trade publications, sports entertainment, and digital media. We are 
publicly traded on theTorontoStock Exchange (TSX: RCI.A and RCI.B) and on 
the New York Stock Exchange (NYSE: RCI).

Michelle Lewis Rogers Communications Tel: 416-270-1582 
michelle.lewis@rci.rogers.com

Heather Robinson Rogers Communications Tel: 506-388-8562 
heather.robinson@rci.rogers.com

SOURCE: Rogers Communications Inc.

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CO: Rogers Communications Inc.
ST: Ontario
NI: TLS NP 

-0- Apr/03/2013 12:30 GMT


 
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