Rogers launches Smart Home Monitoring in Newfoundland and New Brunswick
Canadians living in Saint John, Fredericton, Moncton and St. John's can always
be connected to their homes and stay aware and in control of what matters most
TORONTO, April 3, 2013 /CNW/ - Today, Rogers Communications launched Rogers
Smart Home Monitoring, an innovative, robust home security and home automation
control system, to residents in Newfoundland and New Brunswick. Rogers Smart
Home Monitoring allows customers to protect their home and family at all times
with real-time home monitoring and security. The system also enables customers
to automate lights, cameras, thermostats and appliances remotely through their
smartphone, computer or tablet.
"We're thrilled to now offer Rogers Smart Home Monitoring to residents in
Newfoundland and New Brunswick," said Ian Pattinson, Vice-President & General
Manager, Rogers Smart Home Monitoring. "Our existing customers continue to
discover new system features that keep their homes and families secure while
helping them better manage their daily lives for ultimate peace of mind. We
are happy to now bring this experience, with full service available in English
and French, to Atlantic Canadians."
Rogers Smart Home Monitoring was launched in Rogers cable footprint in Ontario
in August 2011, and since then, customers have continued to benefit from a
dual-network, next generation system that protects and connects their home
seamlessly, while allowing them to personalize system features to meet their
"Newfoundland and New Brunswick are priority regions for Rogers and we
continue to invest in technology solutions that leverage Rogers proven
networks and communication expertise" said Ken Marshall, Rogers Regional
President for Atlantic Canada. "In fact, our Moncton call centre, the Centre
of Excellence, has been a leader in Rogers Smart Home Monitoring since its
inception nearly two years ago. A Smart Home Monitoring Centre of Excellence
in Moncton has provided technical support and expertise to our customers from
the beginning and we are pleased to now offer the system to its residents and
residents in Fredericton, Saint John, and St. John's, Newfoundland."
Since Rogers Smart Home Monitoring launched in Ontario, a specialized team of
Moncton technical support and customer care reps, have worked full-time on the
system and supported the product through testing, while developing a deep
knowledge of its features by using Rogers Smart Home Monitoring in their own
homes. The majority of customer calls are handled through the Moncton call
centre by more than 50 specialized technical support and customer care reps.
Rogers Smart Home Monitoring provides more than security protection of your
home. The system remotely monitors everything together from water leaks,
carbon monoxide levels, cameras, lighting, appliances and thermostat
temperatures, and allows customers to customize automation rules to their
needs. So whether a customer is able to receive an alert on their smartphone
when their kids have arrived home from school, detect a water leak early and
prevent flooding in their basement, or come home to a warm house every day by
changing the thermostat through their smartphone, Smart Home Monitoring offers
customers a truly connected home experience.
More key benefits of the system include -
-- Secure online access from anywhere so you can manage your
system no matter where you are
-- Real-time alerts sent via text and email so you know when
-- Real-time 24/7 monitoring by certified security experts at the
Rogers Central Monitoring Station
-- Smoke and fire monitoring to provide essential protection for
your family and your belongings
-- Constant full system status checks to ensure the system is
always working properly
-- Create customizable rules for the system to follow, such as
setting lights and small appliances according to a schedule or
sensor triggers, and automating your thermostat to save on
heating and cooling costs
Today, residents of New Brunswick - in Saint John, Fredericton and Moncton -
and residents of St. John's, Newfoundland, can book a FREE in-home assessment
by visiting www.rogers.com/smarthome
To learn more about the ways you can use Rogers Smart Home Monitoring, visit
RedBoard, the official Rogers blog.
Rogers Communications is a diversified Canadian communications and media
company. We are Canada's largest provider of wireless voice and data
communications services and one of Canada's leading providers of cable
television, high-speed Internet and telephony. Through Rogers Media we are
engaged in radio and television broadcasting, televised shopping, magazines
and trade publications, sports entertainment, and digital media. We are
publicly traded on theTorontoStock Exchange (TSX: RCI.A and RCI.B) and on
the New York Stock Exchange (NYSE: RCI).
Michelle Lewis Rogers Communications Tel: 416-270-1582
Heather Robinson Rogers Communications Tel: 506-388-8562
SOURCE: Rogers Communications Inc.
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-0- Apr/03/2013 12:30 GMT
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