Getronics Workspace Alliance (GWA) Cited as a Strong Performer by
Independent Research Firm
LONDON -- April 2, 2013
Getronics Workspace Alliance (GWA) was among the select companies that
Forrester Research, Inc. invited to participate in its report on Global
Workspace Services, The Forrester Wave™: Global Workplace Services, Q1 2013.
In this evaluation, the GWA is cited as a Strong Performer and is cited for
its great strength in core workspace services elements and had among the
second highest scores in the client criteria. The Alliance also achieved the
highest score in Service Market Presence ^ of any supplier evaluated.
The GWA represents a consortium of nine organisations, including Getronics,
CompuCom Systems, SPIE, AGCN, NTT Data, ServiceOne, KPN, Tecnocom and
Getronics LATAM. The Alliance was founded in 2009 to establish a new force in
global IT services, and has already grown to support more than 7.4 million
Andreas Ziegenhain, Getronics’ CEO, says, “Organisations with operations
across a range of markets can look to the GWA to deliver a wide range of
high-quality services, which take into consideration each market’s differing
cultures and business nuances.
“The GWA offers a full range of tiered support options and we are thrilled to
be cited as a Strong Performer by Forrester.”
The Getronics Workspace Alliance was among the select companies that Forrester
invited to participate in its Q1 2013 Global Workplace Services Wave™ report.
^ Market presence: Forrester analysed the supplier’s market presence in
terms of support forvarious categories of managed objects that together
comprise workplace services, as well as thesupplier’s overall financial
performance and size of client base
About the Getronics Workplace Alliance
Getronics Workspace Alliance is a global alliance providing customers access
to an extensive global network of IT service providers.
The Alliance supplies consistent IT support for 7.4 million workspace assets
around the world. The nine Alliance members — in 26 countries with a total of
35.500 employees, extended with 75 service partners in more than 90 countries—
share common processes, methods and tools to deliver global IT services,
providing direct benefit for international organisations, through consistent
services delivered with a strong local presence, robust international
governance and shared service innovation. The nine members are: Getronics,
Spie, KPN, CompuCom, AGCN, NTT Data Getronics, ServiceOne, Getronics LATAM and
Tecnocom. All members are recognised leaders in the European, American and
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