10,000-Employee Airline Leverages UltiPro’s Business Intelligence for Strategic and Operational HR Improvements

  10,000-Employee Airline Leverages UltiPro’s Business Intelligence for
  Strategic and Operational HR Improvements

Business Wire

WESTON, Fla. -- March 27, 2013

Ultimate Software (Nasdaq:ULTI), a leading cloud provider of people management
solutions, announced today that Republic Airways Holdings Inc. (Nasdaq: RJET),
an airline holding company that owns Chautauqua Airlines, Frontier Airlines,
Republic Airlines, and Shuttle America, is using UltiPro’s capabilities for
business intelligence to generate analytics for strategic decision-making and
forecasting, automate critical communications and reports necessary for
compliance and audits, and make significant improvements to its overall HCM

An Ultimate customer since 2005, Republic Airways has grown to 10,000
employees. With its large employee population, Republic’s HR teams and
executives needed visibility into their workforce from a companywide
perspective as well as access to employee metrics for fast and accurate
insights on specific elements of the business. According to Jon Clahan,
manager of HR shared services at Republic Airways, the company is using
UltiPro to analyze turnover and employee demographics, and as a result, has
made improvements to talent acquisition, re-evaluated its processes for
performance management, and implemented succession plans to avoid talent

“The airline industry is highly regulated, and one of these regulations
requires that pilots stop flying after age 65. With UltiPro, we have been able
to identify employees who will be retiring and when they will retire. This
allows Republic to ramp up hiring when appropriate so we can better fill
vacancies that could have a negative impact on the business,” said Clahan.
“Our executives have dashboards in UltiPro to more easily and accurately
monitor these kinds of trends, and then we can make the best adjustments and
decisions for our multiple businesses.”

Republic is using UltiPro to automatically deliver dozens of reports used
every day by stakeholders across the organization. Clahan also has created a
series of reports to handle most daily requests for information. For example,
Republic’s HR team and leaders may need historical workforce information
because airline regulations often require manpower data that may be
date-specific and relevant to all employees or that is only relevant to a
specific group of employees. With UltiPro, Clahan is better positioned to
immediately address a full range of reporting needs.

“Information really can be put into almost any system, but what sets UltiPro
apart from other HCM platforms is the solution’s ability to enable people to
easily extract information and then deliver it to our teams or decision makers
in the most meaningful, relevant way,” said Clahan.

Republic also is using UltiPro to ensure compliance requirements by using
numerous alerts that are set up through UltiPro’s reporting — triggering
immediate notifications when an event occurs that could require closer
scrutiny and validation.

“With UltiPro, we’ve set up automatic alerts that allow us to double check
when something is potentially wrong or when a critical deadline is
approaching,” said Clahan. “We can even monitor the types of jobs that have
specific FAA requirements, so we can ensure that the people with the right
credentials are filling these positions. Our HR group, finance team, and
auditors love that we have these reliable processes in place, and as a result,
UltiPro is helping us minimize our risk of exposure to costly issues related
to compliance.”

With UltiPro, Clahan also has automated communications with employees that
occur during specific points of their tenure at Republic. Personalized letters
and notes include information that is specific to an individual and is emailed
automatically — eliminating any manual entry or manual intervention. For
example, after an employee has worked for Republic for 20 days, he or she
receives a letter that introduces an assigned employee relations associate who
is ready help with unique HR needs.

“Ultimate stands out among HCM providers because it delivers people-centric
technology. In addition to helping strengthen our overall business, UltiPro is
helping us better engage our employees,” said Clahan. “The range of features
within UltiPro allows us to provide a level of support to our employees that
would seem almost impossible with a company of our size. The differentiator
with Ultimate is that the company is 100% focused on HR and payroll

“Large companies — with complexities such as regulations, unions, employment
contracts, multiple benefits plans, and multiple payrolls that occur almost
every week — need constant visibility into their workforce, secure 24-7 access
throughout the enterprise, and real-time delivery of the right information to
the right people,” said Greg Swick, chief sales officer at Ultimate Software.
“We’re very pleased that UltiPro is providing Republic Airways with high
levels of control, flexibility, and meaningful strategic intelligence so that
the company can better manage its talent and prepare its business for future

                           About Ultimate Software

Ultimate Software is a leading cloud provider of people management solutions,
with more than 10 million people records in the cloud. Built on the belief
that people are the most important ingredient of any business, Ultimate's
award-winning UltiPro delivers HR, payroll, and talent management solutions
that seamlessly connect people with the information and resources they need to
work more effectively. Founded in 1990, the company is headquartered in
Weston, Florida, and has more than 1,600 professionals focused on developing
the highest quality solutions and services. In 2013, Ultimate was ranked #9 on
FORTUNE'S list of the “100 Best Companies to Work For.” Ultimate has more than
2,500 customers with employees in 144 countries, including Adobe Systems
Incorporated, Culligan International, Major League Baseball, The New York
Yankees Baseball Team, Pep Boys, and Texas Roadhouse. More information on
Ultimate's products and services for people management can be found at

                       About Republic Airways Holdings

Republic Airways Holdings Inc., based in Indianapolis, Indiana, is an airline
holding company that owns Chautauqua Airlines, Frontier Airlines, Republic
Airlines, and Shuttle America, collectively “the airlines.” The airlines
operate a combined fleet of more than 280 aircraft and offer scheduled
passenger service on nearly 1,500 flights daily to over 145 cities in the U.S.
as well as to the Bahamas, Canada, Costa Rica, Dominican Republic, Jamaica,
Mexico, and Turks and Caicos Islands under branded operations at Frontier, and
through fixed-fee flights operated under airline partner brands, including
AmericanConnection, Continental Express, Delta Connection, United Express, and
US Airways Express. The airlines currently employ approximately 10,000
aviation professionals.

UltiPro is a registered trademark of The Ultimate Software Group, Inc. All
other trademarks referenced are the property of their respective owners.

Follow Ultimate Software on Twitter: www.twitter.com/UltimateHCM

Follow Ultimate Software on LinkedIn: http://linkd.in/UltimateHCM


Ultimate Software, Weston
Public Relations Contact: Darlene Marcroft, 954-331-7444
For Sales Information:
Ultimate Software Phone: 800-432-1729
Web site: www.ultimatesoftware.com
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