AviancaTaca Deploys NCR TouchPort™ Kiosks to Make Check-in and Travel Easier
DULUTH, Ga. -- March 27, 2013
NCR Corporation (NYSE:NCR) announced today the successful deployment of NCR
TouchPort 70 kiosks for AviancaTaca, a leading Latin American airline.
AviancaTaca is experiencing significant growth in the number of passengers it
serves and continues to add new planes and routes. As a result, the airline
required a technology partner with solutions to enhance the passenger
experience and alleviate congestion at check-in areas. This builds on
AviancaTaca’s commitment to innovative, agile and high-quality service.
AviancaTaca selected the NCR TouchPort because of NCR’s superior technology
and global reputation, as well as specific features of the TouchPort,
including a passport reader, not offered by other potential technology
partners. NCR will also provide support services.
“The addition of the NCR kiosks expands self-service check-in access for our
travelers to the channel of their choice – at home on the web, en route via
mobile or at the airport on a kiosk,” said Carmen Ravello, IT support leader
in South America for AviancaTaca. “Offering self-service check-in with NCR
technology supports our objective of creating an exceptional experience for
the travelers who choose to fly with us.”
The TouchPort kiosk features an all-in-one construction, with touchscreen,
printer and other components in a sleek and compact enclosure that takes up
very little valuable airport floor space. It can be installed in various
places, including existing ticket counters, podiums and table tops for maximum
integration into an airline’s or airport’s design scheme.
The AviancaTaca devices have been deployed at nine Peruvian airports:
Aeropuerto Internacional Jorge Chavez Lima, Aeropuerto Internacional Puerto
Maldonado, Aeropuerto Internacional Cusco, Aeropuerto Trujillo, Aeropuerto
Internacional Chiclayo, Aeropuerto Internacional Piura, Aeropuerto Juliaca,
Aeropuerto Tarapoto and Aeropuerto Arequipa.
“Self-service check-in has become pervasive as airlines and airports around
the world seek to make check-in faster and easier for their passengers,” said
NCR Travel Vice President and General Manager Tyler Craig. “We are now
beginning to see the industry explore new ways to deploy kiosks, which have
already made a significant impact on check-in times and passenger
satisfaction, to solve other business challenges such as processing baggage,
managing cash and driving incremental revenue.”
To learn more about the NCR technology AviancaTaca is using and other NCR
travel technology, please click here or visit the NCR booth, No. 1160, during
Passenger Terminal Expo in Geneva, Switzerland, from April 9 to 11.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a global technology company leading how the
world connects, interacts and transacts with business. NCR’s assisted- and
self-service solutions and comprehensive support services address the needs of
retail, financial, travel, hospitality, gaming, public sector, telecom carrier
and equipment organizations in more than 100 countries. NCR (www.ncr.com) is
headquartered in Duluth, Georgia. NCR is a trademark of NCR Corporation in the
United States and other countries.
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Mark Scott, 678-808-7721 (phone)
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