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United Customers Can Expedite Travel Process with TSA PreCheck as Program Expands to Cleveland Hub



  United Customers Can Expedite Travel Process with TSA PreCheck as Program
                           Expands to Cleveland Hub

All United domestic hubs now offer PreCheck

Program also launched recently in Austin with Nashville, Memphis and
Raleigh-Durham on the way

PR Newswire

CLEVELAND, March 26, 2013

CLEVELAND, March 26, 2013 /PRNewswire/ -- United Airlines announced the launch
of the Transportation Security Administration's (TSA) PreCheck program at
Cleveland Hopkins International Airport's (CLE) Main Terminal. TSA PreCheck
also opened for United customers on March 19 in Austin, Texas. TSA PreCheck is
a risk-based pre-screening initiative that allows customers to volunteer
information about themselves that may make them eligible to expedite their
screening experience. The screening allows eligible United customers to leave
on their shoes, light outerwear and belts and to keep their laptops and 3-1-1
compliant liquids and gels in their carry-ons when traveling through the Main
Terminal, south checkpoint at CLE and in Austin at the Main Terminal,
checkpoint 2, lane 4.

"We're excited to add Cleveland and round out the availability of PreCheck
screenings at all eight of United's domestic hubs," said Alex Marren, United's
senior vice president of network operations and United Express. "After
participating in the program for more than nine months, feedback has been
great and customers are welcoming the new process. We now have PreCheck at
more than 25 airports where United flies."

The TSA manages and operates this program and is working with United and U.S.
Customs and Border Protection to identify possible participants. Eligible
United MileagePlus members are being invited to participate in the initial
phase. Non-members may qualify by becoming eligible members of U.S. Customs
and Border Protection's Trusted Traveler programs. For customers who choose to
participate, the TSA will determine eligibility for expedited screening prior
to each flight and will embed this information in the barcode of eligible
customers' boarding passes. TSA agents will scan the boarding pass and direct
eligible customers to the assigned pre-screening lane. The TSA will always
incorporate random and unpredictable security measures, so no customers are
guaranteed expedited screening.

MileagePlus members participating in this program may be eligible for
expedited security screening at Anchorage, Atlanta, Austin, Baltimore, Boston,
Charlotte, Chicago O'Hare, Cincinnati, Cleveland, Denver, Honolulu, Houston,
Indianapolis, Los Angeles, Minneapolis-St. Paul, Newark, Orange County,
Orlando, Philadelphia, Pittsburgh, Portland, Ore., Reagan Washington National,
San Francisco, San Juan, Puerto Rico, Seattle, and Washington Dulles. United
customers can look forward to TSA PreCheck launching in Memphis, Nashville and
Raleigh-Durham later this spring.  

About United

United Airlines and United Express operate an average of 5,472 flights a day
to 381 airports across six continents. In 2012, United and United Express
carried more passenger traffic than any other airline in the world and
operated nearly two million flights carrying 140 million customers. United is
investing in upgrading its onboard products and now offers more flat-bed seats
in its premium cabins and more extra-legroom economy-class seating than any
airline in North America. In 2013, United became the first U.S.-based
international carrier to offer satellite-based Wi-Fi on long-haul overseas
routes. The airline also features DIRECTV® on nearly 200 aircraft, offering
customers more live television access than any other airline in the world.
United operates nearly 700 mainline aircraft and has made large-scale
investments in its fleet. In 2013, United will continue to modernize its fleet
by taking delivery of more than two dozen new Boeing aircraft. The company
expanded its industry-leading global route network in 2012, launching nine new
international and 18 new domestic routes. Business Traveler magazine awarded
United Best Airline for North American Travel for 2012, and readers of Global
Traveler magazine have voted United's MileagePlus program the best frequent
flyer program for nine consecutive years. United is a founding member of Star
Alliance, which provides service to 194 countries via 27 member airlines. More
than 85,000 United employees reside in every U.S. state and in countries
around the world. For more information, visit united.com or follow United on
Twitter and Facebook. The common stock of United's parent, United Continental
Holdings, Inc., is traded on the NYSE under the symbol UAL.

SOURCE United Airlines

Website: http://www.united.com
Contact: United Airlines Worldwide Media Relations, +1-312-997-8640,
media.relations@united.com
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