Sandals Resorts International Selects Ruckus Smart Wi-Fi for Massive Wi-Fi
Upgrade to 23 Caribbean Luxury Properties
From Dual-Band Wi-Fi Wall Switches to Three-Stream Outdoor Mesh Access Points,
World-Renowned Resort Uses Smart Wi-Fi to Improve Guest Experience and
SUNNYVALE, Calif., March 26, 2013
SUNNYVALE, Calif., March 26, 2013 /PRNewswire/ --Ruckus Wireless, Inc. (NYSE:
RKUS) announced today that Sandals Resorts International (SRI), operator of
Luxury Included^® Sandals Resorts for couples and Beaches Resorts for
families, is making an extensive upgrade to its existing Smart Wi-Fi network
across its 23 luxury resort properties.
SRI is deploying more than 1,200 of the latest Ruckus Smart wireless LAN
(WLAN) access points (APs), including the new Ruckus ZoneFlex™ 7055 dual-band
Wi-Fi wall switch, Ruckus ZoneFlex 7982 indoor and Ruckus ZoneFlex 7782
outdoor 802.11n 3x3:3 stream APs.
The new SRI Smart Wi-Fi infrastructure is being deployed to deliver
high-capacity, high-speed Wi-Fi service across thousands of acres of their
resort properties in six Caribbean island nations, including Antigua, the
Bahamas, Grenada, Jamaica, Saint Lucia, and the Turks and Caicos Islands.
SRI's newly upgraded Smart Wi-Fi network will now support more than 6,000
guest rooms, and thousands of concurrent users.
The move to the most advanced Ruckus Smart Wi-Fi technology by this
world-famous luxury hotel brand is essential to deliver ultra reliable,
high-speed access to guests, many of whom need wireless connectivity for
multiple smartphones, tablets, and other mobile devices, according to Bobby
Stewart, Sandals Resorts International's director of Guest Networks.
In conjunction with the deployment of and powered by their new Ruckus Wi-Fi
network, Sandals Resorts is in the process of rolling out a mobile app with
free international calling capabilities to the U.S., Canada and to UK
landlines, as well as local calls to Jamaican landlines, for guests staying at
one of the seven Sandals Resorts in Jamaica, on their iPhone and Android
mobile phones. SRI's corporate staff will also rely on Ruckus Smart Wi-Fi for
use with their Wi-Fi based VoIP (VoWiFi) handsets, as well as Wi-Fi equipped
digital cameras, which are being used to capture on-property photos that are
automatically uploaded to the SRI photo sales server, without requiring the
photography team to return to the office.
"We've always been keenly impressed by the power and reliability of Ruckus
Wi-Fi technology, as well as its extreme ease of use," said Stewart. "Our
Wi-Fi network is run centrally by only two persons, with a little help from
the local IT manager at each site, and we manage the entire network across all
of our properties very easily. It continually manages and optimizes itself –
and it performs beautifully."
Not only is SRI satisfied with Ruckus Smart Wi-Fi technology, for the second
year in a row, Ruckus was recently named by HotelChatter as a company offering
the "Best Hotel Wi-Fi" to some of the other top hotel chains in the world.
Sandals Wi-Fi Infrastructure Details
The SRI Smart Wi-Fi network provides high-capacity coverage to 23 locations in
Antigua, the Bahamas, Grenada, Jamaica, St. Lucia, and the Turks and Caicos
Islands. To maintain each property's standards for aesthetics, Stewart worked
with Ruckus to deploy Ruckus ZoneFlex outdoor access points in various
non-intrusive manners, even including birdhouses, which are visually pleasing
to the eye and fit in naturally with the lush, tropical landscape, and the
abundance of native birds in each location.
The new Smart Wi-Fi network takes advantage of several of the newest Ruckus
Wi-Fi APs, including hundreds of its new ZoneFlex 7055 dual-band 802.11n Wi-Fi
wall switch. The ZoneFlex 7055 is a low-cost and inconspicuous in-room Wi-Fi
solution that leverages hotels' existing wired infrastructure to support both
2.4 and 5 GHz 802.11n Wi-Fi and wireless meshing. The ZoneFlex 7055 wall
switch is the only such product to combine wired and wireless connectivity to
support a growing class of IP-based guest services over multiple virtual LANs
Additionally, SRI is deploying Ruckus carrier-class ZoneFlex 7982 three-stream
indoor APs and ZoneFlex 7782 three-stream outdoor APs to ensure optimal
performance – even during peak times when 1,000 or more devices need
connectivity at the same time.
"We have some properties with concrete and steel walls that are one foot
thick," said Stewart. "We have found no other vendor that has equaled the
performance of the Ruckus solutions." SRI is also utilizing Ruckus SmartMesh™
Networking technology that allows access points to be reliably deployed
without Ethernet cabling.
Each individual SRI Wi-Fi network is managed by its own Ruckus ZoneDirector™
3000 controller, monitored by the on-site property manager, and managed
The entire six-island SRI network is centrally managed by the Ruckus
FlexMaster™ management system, located at the SRI corporate data center in
Montego Bay, Jamaica. FlexMaster gives Stewart's two-person central team
powerful, yet convenient, oversight and control of the entire SRI network.
"Wi-Fi used to be about a basic service that people were just happy to have
access to, regardless of quality," concluded Stewart. "However, in today's
world, customers expect reliable and consistent service, whether that be a
basic free connection, or a Premium, High Bandwidth solution – and Ruckus
delivers on all fronts like no other Wi-Fi technology we've found."
ABOUT SANDALS RESORTS INTERNATIONAL
Sandals Resorts International (SRI) is the parent company of some of travel's
most visible brands including Sandals Resorts, Beaches Resorts and Grand
Pineapple Beach Resorts. Founded by Gordon "Butch" Stewart in 1981, SRI is
based in Montego Bay, Jamaica and is responsible for resort development,
service standards, training and day-to-day operations.
ABOUT RUCKUS WIRELESS
Headquartered in Sunnyvale, CA, Ruckus Wireless, Inc. (NYSE: RKUS) is a global
supplier of advanced wireless systems for the rapidly expanding mobile
Internet infrastructure market. With 2012 revenues of $214.7 million, the
company offers a wide range of indoor and outdoor "Smart Wi-Fi"products to
mobile carriers, broadband service providers, and corporate enterprises, and
has more than 21,700 end-customers worldwide. Ruckus technology addresses
Wi-Fi capacity and coverage challenges caused by the ever-increasing amount of
traffic on wireless networks due to accelerated adoption of mobile devices
such as smartphones and tablets. Ruckus invented and has patented
state-of-the-art wireless voice, video, and data technology innovations, such
as adaptive antenna arrays that extend signal range, increase client data
rates, and avoid interference, ensuring consistent and reliable distribution
of delay-sensitive multimedia content and services over standard 802.11 Wi-Fi.
For more information, visit http://www.ruckuswireless.com.
FlexMaster, Ruckus, Ruckus Wireless, SmartMesh Networking, ZoneFlex, and
ZoneDirector are trademarks of Ruckus Wireless, Inc. in the United States and
other countries. All other product or company names may be trademarks of their
SOURCE Ruckus Wireless, Inc.
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