Compuware Launches APM Performance Pit Stop Service
New Service Provides Customers Rapid Access to Top APM Experts Exactly When,
Where and How They Need Them
DETROIT, March 25, 2013 (GLOBE NEWSWIRE) -- Compuware Corporation
(Nasdaq:CPWR), the technology performance company delivering a new generation
of APM, today announced the launch of Compuware Performance Pit Stop Service.
This cost-effective and innovative service gives customers rapid access to top
Compuware APM experts exactly when, where and how they need them to lower
business and IT risk.
The Compuware Performance Pit Stop Service—from Compuware APM—is ideal for
organizations that need fast, easy-to-access experts to help them optimize
application performance in their IT and business operations. Modern
application environments are getting increasingly complex with dynamic browser
apps, private and public clouds, big data and globally distributed
service-based architectures. Additionally, business demands are driving
application change faster than ever; and in the face of all this complexity
and change, IT teams are running leaner than ever. The Compuware Performance
Pit Stop Service is targeted at solving this dilemma by providing experts
"APM experts from Compuware have a global presence and extensive APM
field-based experience," said Andrew Hittle, Vice President of Compuware's APM
Customer Service Organization. "This hands-on field experience, coupled with
expert knowledge of emerging application performance environments through
Compuware's APM Center of Excellence, gives us a unique advantage in providing
talent and expertise for even the most challenging APM augmentation
Compuware customers will now be able to enhance their existing IT resources
and fill critical, time-sensitive gaps in APM knowledge and expertise through
the new Performance Pit Stop Service. Highly skilled APM experts can
immediately help solve specific application performance problems using
Compuware's industry leading technology.
Performance Pit Stop Service provides:
*High-level Expertise: Immediate access to expertise when needed to apply a
practical perspective to a situation and quickly diagnose, fix and resume
*Rapid Accessibility: Immediate access to expertise where it is needed, and
expediently procured with minimal hassle and/or paperwork.
*Flexible Deployment: Immediate or planned access to expertise how it is
needed, with choice of service deliveries that best fit specific needs, at
a fixed price, with a choice of pre-scheduled or immediate "walk-in"
"Compuware's Performance Pit Stop Service has been extremely beneficial. Every
session has allowed us to gain more insight into how we can get the most value
from our APM solutions," said Nikhil Abad, Senior Performance Engineer at
Rearden Commerce, creator of the Deem™ e-commerce platform that enables
consumers and businesses to purchase virtually any product or service. "In
addition, we were also provided recordings of these sessions, which have been
very helpful in getting new team members up to speed. This has been a huge
help and a time saver for us."
For more information on the Compuware Performance Pit Stop Service, click
Compuware APM is the industry's leading solution for optimizing the
performance of web, non-web, mobile, streaming and cloud applications. Driven
by end-user experience, Compuware APM provides the market's only unified APM
coverage across the entire application delivery chain—from the edge of the
internet through the cloud to the datacenter. Compuware APM helps customers
deliver proactive problem resolution for greater customer satisfaction,
accelerate time-to-market for new application functionality and reduce
application management costs through smarter analytics and advanced APM
With more than 4,000 APM customers worldwide, Compuware is recognized as a
leader in the "Magic Quadrant for Application Performance Monitoring" report.
To read more about Compuware's leadership in the APM market, click here.
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Compuware Corporation, the technology performance company, makes technology
make a difference by providing software, experts and best practices to ensure
technology works well and delivers value. Compuware solutions make the world's
most important technologies perform at their best for leading organizations
worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top
20 most visited U.S. web sites. Learn more at: http://www.compuware.com.
CONTACT: Press Contact
Kayla Siefker, Senior Public Relations Manager,
Compuware APM Business Unit,
Jackie Lucas, Warner Communications,
For Sales and Marketing Information
Compuware Corporation, One Campus Martius,
Detroit, MI 48226, 800-521-9353,
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