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Oracle Champions Enhanced Customer Experiences in Japan


Oracle Champions Enhanced Customer Experiences in Japan

Unveils New Data Center in Japan; Giving Customers Secure Access to Oracle RightNow Cloud Service and Enhancing Customer Experiences

REDWOOD SHORES, CA -- (Marketwire) -- 03/25/13 -- Oracle (NASDAQ: ORCL)

News Summary

As the consumer-driven global economy reshapes how leading businesses engage with customers, Oracle is helping companies create proactive and personalized customer experiences by establishing essential infrastructure and services in Japan. Organizations can now benefit from Oracle RightNow Cloud Service securely delivered via Oracle's latest data center in Japan.

News Facts


 
--  To help customers reduce complexities and simplify IT, Oracle today
    unveiled its latest data center in Japan.
--  Oracle RightNow Cloud Service combines Web, Social and Contact Center
    experiences for a unified, cross-channel service solution in the
    Cloud, enabling organizations to increase sales and adoption, build
    trust and strengthen relationships, and reduce costs and effort.
--  Delivering Oracle RightNow Cloud Service in a secure, managed
    environment, this latest data center equips organizations in Japan to
    deliver enhanced customer experiences.
--  Specifically, by having a data center within a specific region allows
    Oracle to better manage the service level objectives and data
    governance for customers within that region.
--  The Oracle Cloud offers a broad portfolio of software as-a-service
    applications, including Oracle RightNow Cloud Service which consists
    of five modules including Oracle RightNow Web Experience, RightNow
    Social Experience, RightNow Contact Center Experience, RightNow Engage
    and Oracle RightNow Service Experience Platform.
--  The system environment at the data center in Japan was built using
    Oracle Engineered System to give customers high performance, stable
    and secure cloud services.

Supporting Quote


 
--  "We are dedicated to simplifying IT so customers can focus on driving
    business innovation," said Oracle President Mark Hurd. "Oracle's
    latest data center is a signal of our commitment to the success of
    Japanese companies. It will free them from the burden of software
    management, allowing them to have more resources to engage with their
    customers."

Supporting Resources


 
--  Oracle RightNow CX Cloud Service
--  Oracle Cloud
--  Connect with the Oracle Cloud online communities: Facebook, Twitter,
    LinkedIn and Oracle Cloud Blog

About Oracle Oracle engineers hardware and software to work together in the cloud and in your data center. For more information about Oracle (NASDAQ: ORCL), visit www.oracle.com.

Trademarks Oracle and Java are registered trademarks of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

Contact Info

Deborah Hellinger Oracle +1.212.508.7935 deborah.hellinger@oracle.com

Takeo Tamagawa Oracle +81.03.6834.4837 pr-room_jp@oracle.com

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