IssueTrak Elects Silicon Valley Marketing Executive Steve Franzese to Board of Directors

IssueTrak Elects Silicon Valley Marketing Executive Steve Franzese to Board of

Move reflects IssueTrak's 2013 strategic growth initiatives

PR Newswire

VIRGINIA BEACH, Va., March 21, 2013

VIRGINIA BEACH, Va., March 21, 2013 /PRNewswire/ -- IssueTrak, a global leader
in providing software for tracking business processes and operations, has
elected Silicon Valley marketing veteran Steve Franzese to its board of
directors. Franzese, who has championed growth initiatives throughout his
career, complements the existing financial and technical strengths already on
the board.

(Logo: )

"Steve brings exceptional marketing and business expertise to IssueTrak, and
we are delighted that he is joining our board of directors at this important
time in the company's evolution," said Hank Luhring, chairman and CEO at
IssueTrak. "We intend to continue to expand our leadership as a provider of
vital business solutions to drive company growth."

Throughout his career, Franzese has led or developed critical marketing
programs that support growth initiatives. During a critical phase in the
revitalization of SonicWALL, Inc. (now part of Dell), Franzese served as vice
president of marketing and helped the company stake a claim as a leader in the
channel to solidify its SMB franchise. He then positioned the company for
growth as it expanded into the enterprise market.

At Philips Electronics, as senior vice president of strategy/CMO, he was a key
member of the team that enabled Philips to grow to a leading position in the
highly competitive flat panel display industry. As vice president of
eMarketing at Palm, Inc., Franzese significantly expanded their profitable
online store. In addition, as vice president of Internet marketing and online
services at Apple, he led several initiatives, including music and shopping,
and established a joint venture in the interactive media space.

"I'm very pleased to join the IssueTrak Board," said Franzese. "The company
has an incredible opportunity to add value in multiple industries with its
innovative solutions. I am excited to see energized employees focused on
success and I am committed to work with the management team to support planned
growth initiatives in 2013 and beyond."

Franzese is also on the Board of Governors of Opportunity International, a
non-profit organization providing micro finance and training to help lift
people out of poverty. He has also previously served on the corporate advisory
board of the Ronald McDonald House in, Palo Alto, California.

Franzese holds a bachelor of science from Columbia University and an MBA in
marketing from Columbia Business School.

About IssueTrak

IssueTrak, founded in 1992 and based in Virginia Beach, VA, is a global leader
in providing software for tracking strategic business processes. First
released in 2000, its signature software package has become a robust platform
for internal and external customer service and support, IT help desk, workflow
and process management, and issue tracking. More than 2,000 organizations in
35 countries, across a wide range of industries, including financial services,
high technology, education, and government, currently use the web-based
software. Customers include ADP, Canon, Cisco, Deutsche Bank, Lockheed Martin,
Merrill Lynch, Microsoft, Pepsi, Pitney Bowes, Ralph Lauren Polo, Raytheon,
Rite Aid, Rutgers, U.S. Bancorp, the U.S. Department of Defense, UPS, and
Verizon. The company is a Microsoft Silver Partner. For more information,

SOURCE IssueTrak

Contact: Lisa Strack, Marketing Director,,