SaskTel, Cablevision Mexico and Turkcell Superonline Recognized for Communications Industry Leadership and Innovation

SaskTel, Cablevision Mexico and Turkcell Superonline Recognized for 
Communications Industry Leadership and Innovation 
Oracle Communications Announces Innovation Award Winners 
REDWOOD SHORES, CA -- (Marketwire) -- 03/21/13 --  Oracle (NASDAQ:
ORCL)  
News Facts 


 
--  Oracle Communications announced that SaskTel, Cablevision Mexico and
    Turkcell Superonline received Oracle Communications Innovation Awards
    today at the annual Oracle Communications Customer Advisory Board
    (CAB) meeting in Redwood Shores, Calif.
--  Oracle Communications presents Innovation Awards to organizations in
    the communications industry that use its products and solutions for
    projects that:
    --  Result in measurable business process improvement
    --  Introduce innovative products and services
    --  Deliver an improved customer experience
    --  Impact the bottom line

  
SaskTel Details 


 
--  SaskTel was founded in 1908 as the first major telephone system in the
    Canadian province of Saskatchewan and is now a leading full-service
    communications provider for the province. The company offers voice,
    data, Internet, entertainment, security monitoring, messaging,
    cellular, wireless data and directory services.
--  The company wanted to improve its customers' experience, while
    simplifying business processes and managing growing competition from
    traditional and non-traditional competitors. To meet these goals,
    SaskTel needed to eliminate silos in its complex legacy order capture
    systems, which prevented it from delivering consistent customer
    service.
--  SaskTel implemented Oracle's Siebel Customer Relationship Management,
    Oracle Communications Order and Service Management, Oracle
    Communications Billing and Revenue Management, Oracle Business
    Intelligence Enterprise Edition, Oracle RightNow and Oracle Solaris to
    replace its legacy system and help simplify and transform its customer
    experience operations.
--  The company increased order handling volumes and reduced service
    errors by implementing a single touch order capture process -- which
    includes detailed upfront credit checks, workforce management and
    enhanced supply chain management -- enabling a superior customer
    experience and 
providing the sales team with greater cross- and
    up-sell opportunities.

  
Cablevision Mexico Details 


 
--  Founded in 1966, Cablevision Mexico is one of the largest providers of
    telecommunications services -- including cable television, Internet
    and IP telephony -- in Mexico.
--  Cablevision Mexico wanted to create a fully integrated technology
    platform that would enable customers to access a number of sales- and
    billing-related services online, on demand -- including placing
    orders, updating personal information, scheduling technician visits
    and coordinating payment options -- with limited need for human
    interaction.
--  Cablevision Mexico implemented Siebel Customer Relationship
    Management, Oracle Communications Billing and Revenue Management,
    Oracle Business Intelligence Enterprise Edition, Oracle Communications
    ASAP and Oracle WebCenter Portal built on Oracle Database 11g, SPARC
    Enterprise M9000 server for its production environment and SPARC T4
    servers for its development and test environments to help create a
    fully integrated online platform for new and current customers.
--  Cablevision Mexico is the first Latin American company to provide an
    online infrastructure system for customers. Its new platform allows
    for immediate access to customers' fixed and mobile services and gives
    the operator and end-user a 360-degree view of the customer profile --
    including services purchased and data used -- enabling the customer to
    perform self-care functions and the operator to more easily up- and
    cross-sell service.
--  The online infrastructure has also dramatically reduced time required
    for sales processes, cutting the time to acquire a new customer from
    about four days to less than ten minutes.

  
Turkcell Superonline Details 


 
--  Founded in 2004, Turkcell Superonline is an innovative Turkish
    telecommunications operator dedicated to continuing fiber optic
    infrastructure investments without decrease in service speed, and is
    the only local operator to offer households Internet connection at
    speeds of up to 1,000 Mbps. The company also offers corporate and
    individual customers voice, data, broadband Internet access, wholesale
    voice traffic, transmission, datacenter, cloud computing and other
    value added services.
--  The company wanted to lay the foundation for success in the high speed
    data access market by creating service offerings compatible with
    various access technologies, reducing offer design and fulfillment
    times and working to improve the overall customer experience, while
    also implementing its own fiber broadband network.
--  Turkcell Superonline leveraged Oracle Communications Order and Service
    Management, Oracle Communications Unified Inventory Management, Oracle
    Communications ASAP and Oracle E-Business Suite to roll out fiber
    services to homes and buildings across 12 cities in Turkey.
--  Oracle's solutions have delivered the functionality necessary for
    Turkcell Superonline to decouple product offerings from underlying
    access technologies. The company expects to reduce its offer rollout
    time by 75 percent through reusable configurations that are not
    dependent on network technologies and to decrease its fallout rates 70
    percent.

  
Supporting Quotes  


 
--  "This year's winners have excelled in their ability to use new and
    innovative strategies to meet customer needs with the implementation
    of Oracle Communications solutions, while demonstrating outstanding
    leadership. We want to congratulate SaskTel, Cablevision Mexico and
    Turkcell Superonline on their outstanding achievements," said Bhaskar
    Gorti, senior vice president and general manager, Oracle
    Communications.

  
Supporting Resources 


 
--  Oracle Communications
--  Oracle Communications Innovation Awards
--  Oracle Communications Customer Advisory Board
--  Oracle Communications on YouTube
--  Oracle Communications on Diigo
--  Oracle Communications on Facebook
--  Oracle Communications on Twitter
--  Oracle Communications on LinkedIn

  
About Oracle Communications 
 Only Oracle's software and syst
ems span
the communications industry technology landscape -- from
carrier-grade servers, storage and IT infrastructure, to
mission-critical business and operational support systems and service
delivery platforms; from business intelligence applications and
retail point-of-sale solutions to the Java platform running on more
than three billion mobile and handheld devices. Oracle helps 100 of
the world's top 100 service providers innovate and exploit new
business models, build strong, profitable customer relationships, and
streamline operations. For more information, visit
http://www.oracle.com/us/industries/communications/index.html  
About Oracle
 Oracle engineers hardware and software to work together
in the cloud and in your data center. For more information about
Oracle (NASDAQ: ORCL), visit www.oracle.com. 
About Oracle in Industries
 Oracle industry solutions leverage the
company's best-in-class portfolio of products to address complex
business processes relevant to the communications industry, helping
speed time to market, reduce costs, and gain a competitive
edge. 
Trademark
  Oracle and Java are registered trademarks of Oracle
and/or its affiliates. Other names may be trademarks of their
respective owners. 
Contacts
Katie Barron 
Oracle 
+1.202.904.1138 
katie.barron@oracle.com  
Janice Clayton
O'Keeffe & Company 
+1.443.759.8151
jclayton@okco.com 
 
 
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